{"id":189558,"url":"https://alion.io/job/stability-ai-junior-it-support-engineer","title":"Junior IT Support Engineer","company":{"id":7,"name":"Stability AI","domain":"stability.ai","url":"https://alion.io/company/stability-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":75000,"max":103000,"currency":"USD","period":"year","gross":null,"usd_annual":103000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Google Workspace","optional":false},{"name":"Linux","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Windows","optional":false},{"name":"AWS","optional":true},{"name":"GCP","optional":true},{"name":"GitHub","optional":true},{"name":"ISO 27001","optional":true},{"name":"JavaScript","optional":true},{"name":"Machine Learning","optional":true},{"name":"Okta","optional":true},{"name":"Python","optional":true},{"name":"Slack","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-09-01T15:32:47Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-18T06:41:44Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"< REMOTE > \nJunior IT Support Engineer\nThe Role\nStability AI is seeking a Junior IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will help employees resolve day-to-day technology issues and support essential IT processes, including onboarding, device provisioning, access management, and asset tracking.\nThe ideal candidate has a strong technical foundation, a service-oriented mindset, and an interest in emerging technologies such as generative AI, automation, AI agents, and Model Context Protocol (MCP). This is an opportunity to develop your IT career while supporting a highly technical, fast-moving organization.\nWhat You’ll Do\nProvide timely technical support to employees across hardware, software, identity, network, and cloud application issues\nSupport employee onboarding and offboarding, including device setup, account provisioning, and application access\nConfigure, deploy, track, and maintain laptops and other IT equipment\nAssist with the administration of Google Workspace, Iru / Kandji, and other core workplace systems\nSupport identity and access management, SSO, MFA, endpoint security, and SaaS applications\nTroubleshoot issues across macOS and Windows environments, with opportunities to support Linux\nMaintain accurate asset inventory, access records, and internal IT documentation\nEscalate complex technical or security issues to senior IT and Security team members\nAssist with access reviews, compliance activities, and security best practices\nIdentify opportunities to improve support processes and automate repetitive tasks\nPartner with People, Security, Legal, Finance, and Engineering to support employee technology needs\nLearn about and help test emerging technologies, including AI productivity tools, automation, and agentic workflows\nWhat You’ll Bring\nEarly-career experience in IT support, help desk, desktop support, systems administration, or a related technical role\nFoundational knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications\nFamiliarity with Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms\nBasic understanding of identity and access management, SSO, MFA, endpoint security, and SaaS administration\nStrong troubleshooting skills and a willingness to learn new systems and technologies\nClear written and verbal communication skills\nA customer-focused, patient, and service-oriented approach\nStrong attention to detail and the ability to manage multiple requests and priorities\nA security-conscious mindset and sound judgment when handling sensitive information\nInterest in generative AI, automation, and emerging workplace technologies\nNice to Have\nExperience supporting a globally distributed or remote workforce\nFamiliarity with tools such as Okta, Slack, Zoom, Atlassian, and GitHub\nExposure to Linux, AWS, or Google Cloud environments\nBasic scripting or automation experience using Python, JavaScript, or similar tools\nFamiliarity with IT ticketing systems, asset-management platforms, or knowledge bases\nExposure to SOC 2, ISO 27001, access reviews, or other compliance activities\nExperience working within an AI, machine learning, research, or developer-focused organization\nEqual Employment Opportunity\nWe are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses.\nCompensation\nThe annual salary range for this role is $75,000-$103,000, plus equity and benefits. The final offer will depend on experience, skills, and the level at which the candidate is hired.","description_format":"text","description_chars":3717,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Generative Image","Generative Video","Foundation Models","Generative Audio & Music"],"lifecycle":[{"event":"open","at":"2026-09-02T10:08:43Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.619,"p_room":0.44,"age_days":45,"expected_fill_days":31,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":103000,"is_top_pay":true},"html_url":"https://alion.io/job/stability-ai-junior-it-support-engineer","json_url":"https://alion.io/job/stability-ai-junior-it-support-engineer.json","meta":{"generated_at":"2026-10-18T08:13:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12352,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7},"rest":"https://alion.io/mcp/rest/get_company?id=7"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstability-ai-junior-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstability-ai-junior-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstability-ai-junior-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stability-ai-junior-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstability-ai-junior-it-support-engineer"}]}