{"id":573774,"url":"https://alion.io/job/stack-infrastructure-critical-operations-technician-switzerland-2","title":"Critical Operations Technician, Switzerland","company":{"id":179649,"name":"STACK Infrastructure","domain":"stackinfra.com","url":"https://alion.io/company/stack-infrastructure","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":95,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-06-15T00:00:00Z","employer_posted_date":"2026-06-15","last_verified_at":"2026-10-27T06:14:16Z","board_verified":true,"closed_at":null,"days_open":134,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":134},"description":"The Role\nAs part of the local Critical Operations Team, Critical Operations Technicians (COT) ensure the data center is operating smoothly and efficiently 24/7/365, with no downtime of critical services. Critical Operations Technicians are responsible for the inspection, operation and maintenance of all equipment associated with the data center. They are expected to be technically strong with great troubleshooting abilities and a desire to learn and work in a demanding yet rewarding team environment. The Critical Operations Team's on-site presence is organized in a 24/7 shift schedule, ensuring coverage at all hours of the day, year-round.\nKey Responsibilities\nPerform operational, preventive, and corrective maintenance on all mechanical and electrical equipment as assigned.\nConduct daily and weekly routine inspections on critical equipment, rooms, and systems, ensuring compliance with quality and efficiency standards.\nMonitor, respond to, and act on alarms from Building Management Systems (BMS), Electrical Power Management Systems (EPMS), and other monitoring tools.\nTroubleshoot electrical and mechanical systems, interpreting diagrams and schematics to detect, repair, and report faulty equipment or unusual conditions.\nCarry out isolation and reinstatement of electrical, cooling, fire alarm, and gas suppression systems when required and authorized.\nManage and react to emergency situations involving critical equipment, escalating incidents according to established processes and procedures.\nEnsure all plant equipment operates at maximum efficiency and in compliance with industry best practices and regulations.\nEscort personnel when required for security or operational reasons (e.g. clients and vendors).\nEnsure compliance with housekeeping rules, facility manuals, and service agreements, managing vendor reports and follow-ups.\nMaintain accurate logs of completed and pending work in the Facility Management System.\nSupport the preparation of technical work quotations and execution of assigned projects and programs.\nMaintain proper storage of documentation related to building infrastructure, systems, and tools.\nParticipate in ongoing training, development, and drills to stay updated in relevant disciplines.\nEnsure a proper handover of relevant information within the team as needed.\nJob Practicalities / Skills, Knowledge, Experience and Qualifications\nPreferably in possession of trade certificate and/or vocational education degree within Electrical or Mechanical discipline or equivalent.\nPreferably experienced with electrical or mechanical systems in a critical environment and/or within a data center.\nIn-depth knowledge of various maintenance fundamentals to deal with service and repairs.\nAbility to perform a range of complex work activities with some degree of personal responsibility and autonomy.\nAbility to work alone or collaboratively in a team.\nAttention to detail while maintaining a broad perspective\nDesire and ability to learn new skills and systems.\nEffective interpersonal skills for collaboration with vendors and clients.\nIT and computer skills (MS Office suite) with ability to work in and learn various operating software tools and systems.\nGood written and verbal skills in English and local language (German/Scandinavian/French/Italian languages are a plus).\nService-oriented mindset with a focus on client satisfaction.\nPreferred start date: November 2026. However, an earlier start date may be discussed and arranged depending on the candidate's availability.\nAll applications will be treated confidentially.","description_format":"text","description_chars":3571,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"All levels","optional":false},{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Switzerland","iso":"CH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-09-09T15:22:02Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.438,"p_room":0.28,"age_days":134,"expected_fill_days":67,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/stack-infrastructure-critical-operations-technician-switzerland-2","json_url":"https://alion.io/job/stack-infrastructure-critical-operations-technician-switzerland-2.json","meta":{"generated_at":"2026-10-27T11:05:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13104,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179649},"rest":"https://alion.io/mcp/rest/get_company?id=179649"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstack-infrastructure-critical-operations-technician-switzerland-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstack-infrastructure-critical-operations-technician-switzerland-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstack-infrastructure-critical-operations-technician-switzerland-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stack-infrastructure-critical-operations-technician-switzerland-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstack-infrastructure-critical-operations-technician-switzerland-2"}]}