{"id":1013009,"url":"https://alion.io/job/stackoverflow-sr-manager-revenue-operations","title":"Sr Manager, Revenue Operations","company":{"id":11943,"name":"stackoverflow","domain":"stackoverflow.blog","url":"https://alion.io/company/stackoverflow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":198000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1236},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-17T18:10:32Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-05T01:13:21Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Every developer has a tab open on Stack Overflow. \nWe are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. \nInnovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.\nWe are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.\nWe are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.\nSummary:\nAs the Senior Manager, Revenue Operations on the Revenue Operations team, you'll work cross-functionally to lead and optimize our revenue generating processes, reporting, and systems. Reporting to the Vice President, Revenue Operations, you’ll be responsible for Sales Operations, performance analytics and sales forecasting, as well as business requirements and day-to-day support and administration of our CRM platform. You’ll manage a team of revenue operations analysts, help evolve the Customer Experience Operations function, and collaborate closely with the Marketing Operations team and other groups. The successful candidate will have a record of success in improving processes and adoption, delivering insights, and driving business impact using Salesforce and related revenue systems.\nWhat you’ll do:\n1. Sales Operations\nMaintain operational processes for sales and renewals forecasting, pipeline management, and deal review cadences. \nOversee territory management, account assignments, and opportunity tracking to ensure equitable distribution and strategic focus, aligned with best practices. \nServe as a trusted business partner to sales and customer success leaders. Support the sales team on opportunity management and quote creation. Partner with Marketing on lead flows.\nDefine and manage quotas, ensuring alignment with revenue targets and market potential.\n2. Customer Experience Operations\nHelp maintain and support processes for customer retention and upsell strategies.\nMonitor customer experience metrics, including churn rate, net revenue retention, and customer satisfaction.\nCollaborate with the Customer Experience team to streamline handoffs, onboarding, and lifecycle management.\n3. Performance Metrics, Reporting, and Analysis\n\nMaintain and enhance dashboards and reporting that track key performance indicators across Sales, Customer Experience, and Demand Generation, partnering closely with the Analytics team to ensure consistent metrics, reliable data, and actionable insights. Support regular performance reviews and data-driven decision-making across teams.\nAnalyze performance trends, identify opportunities to increase revenue generation and efficiencies, and provide actionable recommendations to leadership.\nMaintain and run weekly business review cadences with Sales, Customer Experience, and Marketing, delivering standardized reporting on pipeline, forecast, conversion, bookings, retention, and key risks; document actions and drive follow-through.\n\nMonitor and improve processes that maintain accurate data at a high quality and integrity level.\n4. Systems and Tools\nCollaborate with stakeholders to define business requirements for Salesforce and related systems, ensuring tools align with sales and customer success objectives.\n\nWork closely with stakeholders to ensure accurate transfer of information to third-party tools, including the billing system (Zuora), marketing automation platform and business intelligence platform (PowerBI).\n5. Team Leadership and Cross-Functional Collaboration\nLead, manage, and develop a high-performing Revenue Operations team of analysts.\nForge trusted and effective partnerships with Sales, Customer Experience, Marketing, Finance, and Product to ensure alignment across the revenue cycle for day-to-day operations and cross-functional projects. \nAct as the central point of contact to stakeholders for operational support, ensuring effective troubleshooting of first tier technical and process questions, and smooth collaboration between teams.\nCandidates will find success in this role if:\nYou're excited to work cross-functionally, support different departments, and drive to success\nYou’re comfortable identifying and executing the highest priority projects, know when to escalate, and when to delegate\nYou’re comfortable being the person who has the answers or knows how to find them. Presented with multiple options, you have a calm clarity to advise a direction to take\nYou can articulate a business process functionally from Marketing>CRM>ERP\nYou are not afraid to take on additional responsibilities\nRequirements:\n8+ years experience in revenue operations, sales operations, or a related field; with at least 3 years in a people leadership role\nAdvanced knowledge of Salesforce and other revenue tools, including Zuora CPQ, ZoomInfo, Lean Data, and Gong.\nExperience with BI tools (PowerBI preferred) and design of executive and operational dashboards \nFamiliarity with Salesforce integration\nUnderstanding of bidirectional integrations and data architecture\nSolid knowledge of B2B SaaS/Adtech business models\nStrong analytical ability and the ability to manage multiple priorities in a fast-paced and changing entrepreneurial environment \nExcellent problem-solving, project management, and organizational skills\nExcellent interpersonal, communication, and presentation skills\nTeamwork oriented, highly collaborative and hands-on in approach #LI-Remote #LI-KS1\nWhat you’ll get in return:\nCompetitive Base Salary \nGenerous paid vacation\nGenerous parental leave, family care leave, and unlimited sick days\nIndustry-leading health benefits that are applicable per country of residence for all our full-time employees\nCompany-paid Life Insurance\nHome Internet stipend\nProfessional allocation for your growth and development\nOne-time allowance to assist with your home office setup\nCompany-paid access to Calm, Prosus Academy and Overdrive\nStack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. \nFor individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":6938,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Media","Q&A & Knowledge Platforms"],"lifecycle":[{"event":"open","at":"2026-09-17T21:18:33Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.697,"p_room":0.75,"age_days":16,"expected_fill_days":21,"reasons":["conf:1","win:late"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/stackoverflow-sr-manager-revenue-operations","json_url":"https://alion.io/job/stackoverflow-sr-manager-revenue-operations.json","meta":{"generated_at":"2026-10-05T02:44:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3797,"day_limit":5000,"remaining_today":1203,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}