{"id":3859152,"url":"https://alion.io/job/stafide-senior-application-support-engineer","title":"Senior Application Support Engineer","company":{"id":2681283,"name":"Stafide","domain":"stafide.nl","url":"https://alion.io/company/stafide","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"GitLab CI","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-06T08:19:21Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T06:37:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"As a Senior Application Support Engineer, you will:\nMonitor and support production applications to ensure high availability, stability, and performance.\nTroubleshoot production incidents, perform root cause analysis (RCA), and manage recurring application issues.\nHandle application deployments, release activities, configuration changes, and production fixes.\nMonitor application logs, batch jobs, APIs, system interfaces, and alerts to identify and resolve operational issues.\nManage incidents and service requests using ServiceNow, JIRA, or similar IT service management tools.\nCollaborate with development, infrastructure, database, security, and business teams to resolve production-related issues.\nAutomate repetitive operational tasks using Shell, Python, or PowerShell scripting.\nDevelop and maintain operational documentation, Standard Operating Procedures (SOPs), runbooks, and knowledge articles.\nParticipate in major incident management, post-incident reviews, and problem management activities.\nSupport change management processes and ensure all production changes comply with operational standards and controls.\nWhat You Bring to the Table:\n10+ years of overall IT experience in application support, production support, or related technical operations.\nStrong experience in production application monitoring, incident management, and troubleshooting.\nHands-on experience with Linux/Unix operating systems and shell scripting.\nGood knowledge of SQL and relational databases.\nExperience with incident management, problem management, and root cause analysis.\nExposure to application monitoring and logging tools such as Splunk, Dynatrace, Grafana, AppDynamics, ELK Stack. \nUnderstanding of REST APIs, microservices, batch processing, and application interfaces.\nFamiliarity with CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps.\nYou should possess the ability to:\nTroubleshoot complex production issues and restore application services within agreed timelines.\nAnalyse application logs, system alerts, and database queries to identify the root cause of issues.\nWork with cross-functional teams to resolve critical incidents and maintain service continuity.\nAutomate operational activities and repetitive tasks using scripting languages.\nSupport application deployments, release management, and production configuration changes.\nWork with monitoring and logging tools to proactively identify performance and availability issues.\nMaintain accurate technical documentation and operational procedures.\nFollow ITIL-based incident, problem, and change management processes.\nWork independently in a production support environment and handle critical situations effectively.\nWhat We Bring to the Table:\nAn opportunity to work on enterprise-level production applications in a dynamic technical environment.\nExposure to application support, production operations, and DevOps practices.\nOpportunities to work with modern monitoring, automation, and CI/CD technologies.\nCollaboration with cross-functional technical and business teams.\nLet’s Connect\nWant to discuss this opportunity in more detail? Feel free to reach out.\nRecruiter: Keerthika\nPhone: +31 20 369 0609 ; Extn :148\nEmail: \nLinkedIn: https://www.linkedin.com/in/keerthika-p-36163a308/","description_format":"text","description_chars":3278,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-11-06T08:19:21Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/stafide-senior-application-support-engineer","json_url":"https://alion.io/job/stafide-senior-application-support-engineer.json","meta":{"generated_at":"2026-11-07T10:07:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8705,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2681283},"rest":"https://alion.io/mcp/rest/get_company?id=2681283"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstafide-senior-application-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstafide-senior-application-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstafide-senior-application-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stafide-senior-application-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstafide-senior-application-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3859152}},{"tool":"search_jobs","arguments":{"company":"stafide.nl","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3859152},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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