{"id":947378,"url":"https://alion.io/job/stake-kyc-team-lead","title":"KYC Team Lead","company":{"id":15565,"name":"Stake","domain":"hellostake.com","url":"https://alion.io/company/stake","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":40},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-08-17T05:04:25Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-21T03:31:48Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"KYC Team Lead\nAbout Stake\nWe’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to ASX and Wall St, we’ve empowered a new wave of investors. Today, we have 750,000+ customers and more than A$8B under administration. Join us as we continue to reshape the financial industry, inspire investor confidence and unleash the investor in everyone.\nAbout the role\nWe are looking for a KYC Team Lead to join our Financial Crime and KYC Operations team in Sydney.\nYou’ll lead the team responsible for delivering high-quality KYC outcomes at scale. That means developing a strong team, setting clear priorities and building an operation that combines sound judgement with a seamless customer experience. You’ll work closely with the Manager, Financial Crime Operations to shape where the function goes next - balancing regulatory obligations, operational performance and Stake’s broader ambitions.\nThis is a role for someone who wants to lead and build. You’ll have the scope to improve how we work, use data to make sharper decisions and partner with Product and Engineering to unlock better KYC workflows through technology and automation. As Stake evolves, you’ll make sure the team is ready to evolve with it. We work hybrid spending 3 days in our beautiful, dog-friendly Sydney office.\nWhat success looks like\nYou’ll have made a meaningful mark on how KYC operates at Stake.\nYou’ll have built a high-performing KYC team with clear expectations, strong coaching and people who are growing in capability and ownership.\nYou’ll have shaped a clear direction for KYC operations, turning business priorities, customer needs and regulatory obligations into focused action.\nYou’ll have created trusted productivity and capacity reporting that gives the business a clear view of performance, pressure points and where to invest next.\nYou’ll have lifted the quality and consistency of KYC decisioning, using QA outcomes and complex escalations to continuously strengthen the team.\nYou’ll have shipped meaningful automation and workflow improvements with Product and Engineering, increasing efficiency while creating a smoother customer experience.\nYou’ll have led the KYC team confidently through changes to systems, processes and regulatory requirements, with strong operational readiness before they go live.\nYou’ll have strengthened how Stake works with KYC and identity verification vendors, identifying friction and pushing for better outcomes from our tooling.\nYou’ll have brought a commercial lens to KYC - understanding how decisioning and friction affect the broader customer funnel and making considered trade-offs between risk, compliance and customer outcomes.\nYou’ll thrive here if…\nYou’ve led and developed operational teams before. You know how to set a high bar, coach people towards it and create clarity around priorities and performance.\nYou know KYC deeply, including CDD and ECDD operations at volume, AML/CTF obligations and how to apply sound judgement as regulatory expectations evolve.\nYou can zoom out and zoom in. You’re comfortable shaping the direction of a function, then getting close to a complex escalation or operational bottleneck when it matters.\nYou use data to make decisions. You can turn productivity, capacity, quality and customer signals into a clear view of what’s happening and what needs to change.\nYou’re an effective cross-functional operator who can work closely with Product and Engineering to turn operational problems into simpler, scalable workflows.\nYou take ownership through change. Whether it’s a migration, process redesign or new regulatory requirement, you anticipate what’s coming, simplify the problem and get the team ready to deliver.\nBonus if you’ve ever\nWorked hands-on with biometrics, AML screening, case management or other KYC and identity verification tooling.\nLed remediation or migration programs across a regulated operation.\nHelped design or automate KYC workflows alongside Product and Engineering teams.\nExplored how agentic AI can reshape operational work, decision support or customer experiences.\nBenefits of working at Stake\nYou’ll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it. Having said that, we also have perks. Please see on our Careers website the list of benefits under ourGrow with Stake program.\nProfessional development allowance\nUp to 16 weeks of paid parental leave\nChildcare allowance\nWellbeing support\nAnnual leave swap days\nDiscretionary performance bonus\nStake products: SMSF 30% discount on yearly membership fee, $295 AUD annual trading credit and Stake Black account\nSo what happens next?\nOnce we've received your application, we'll give it the attention it deserves and if we think you’d be a good addition to our team, we’ll give you a call and from there, you'll cruise through our recruitment process.\nTo all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.","description_format":"text","description_chars":5256,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Parental leave","Professional development"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Investing Apps & Robo-Advisors","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-09-15T21:37:42Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.604,"p_room":0.28,"age_days":64,"expected_fill_days":32,"reasons":["conf:3","urgency","velocity","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/stake-kyc-team-lead","json_url":"https://alion.io/job/stake-kyc-team-lead.json","meta":{"generated_at":"2026-10-21T04:35:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6688,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15565},"rest":"https://alion.io/mcp/rest/get_company?id=15565"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstake-kyc-team-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstake-kyc-team-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstake-kyc-team-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stake-kyc-team-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstake-kyc-team-lead"}]}