{"id":1252229,"url":"https://alion.io/job/standard-chartered-associate-director-process-universe-analytics","title":"Associate Director, Process Universe Analytics","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":52000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":321},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T18:36:02Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-14T23:34:15Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Job Summary\nThe Continuous Improvement Analyst supports the delivery and ongoing evolution of the Bank's A3 Continuous Improvement capability, tools and experiences.Working across data, platform enablement, business analysis and capability-building activities, the role helps identify opportunities for improvement, supports the development of solutions, and contributes to the successful delivery of Continuous Improvement initiatives.The role combines analytical thinking, structured problem solving and strong stakeholder engagement to help improve colleague experiences, strengthen adoption of Continuous Improvement practices and support informed decision making.\nKey Responsibilities\nData Analysis & Insights\nSupport the collection, analysis and reporting of Continuous Improvement and A3 programme data.\nIdentify trends, patterns and insights that help inform programme priorities and improvement opportunities.\nAssist in the development of dashboards, reports and performance measures.\nContribute analytical insights and recommendations to support decision making and continuous improvement activities.\nSupport benefit tracking and value-realisation reporting where required.\nBusiness Analysis & Requirements Support\nWork with stakeholders to understand business needs, challenges and opportunities.\nSupport requirements gathering activities through workshops, interviews and discovery sessions.\nDocument business requirements, process flows, user stories and acceptance criteria.\nConduct research and analysis to support solution design and prioritisation decisions.\nAssist in evaluating proposed changes and identifying associated impacts, risks and dependencies.\nPlatform & Product Enablement\nSupport the ongoing enhancement of Continuous Improvement platforms, tools and digital experiences.\nContribute to the management and refinement of enhancement requests and product backlogs.\nWork with technology teams and delivery partners to clarify requirements and support feature development.\nMonitor progress of enhancement activities and provide updates to stakeholders.\nGather and consolidate user feedback to inform future improvements.\nTesting & Release Support\nSupport user acceptance testing activities for new features, enhancements and platform releases.\nDevelop test scenarios, test cases and supporting documentation.\nCoordinate testing activities and track feedback, issues and defects.\nSupport validation of solutions to ensure business requirements are met.\nAssist with release readiness activities and post-implementation reviews.\nTraining & Capability Building\nSupport the development and maintenance of A3 Continuous Improvement training materials, guidance and resources.\nDeliver A3 and Continuous Improvement training sessions to colleagues across the Bank.\nProvide day-to-day support to learners and stakeholders using Continuous Improvement tools and methodologies.\nContribute to initiatives aimed at strengthening Continuous Improvement capability and adoption.\nStakeholder Engagement & Communication\nBuild effective working relationships with stakeholders across business, technology and transformation teams.\nPrepare presentations, reports and communications to support programme activities.\nTranslate data and analysis into clear and structured messages for a range of audiences.\nSupport meetings, workshops and governance forums through preparation of materials and follow-up actions.\nMotivations\nEnergised by using data, insights and structured analysis to identify practical improvement opportunities and support better decision-making.\nMotivated by improving user experience across Continuous Improvement platforms, tools and digital journeys so colleagues can adopt and apply CI practices more easily\nEnjoys working collaboratively with stakeholders across business, technology and transformation teams to support delivery, adoption and continuous improvement.\nSkills and Experience\nMust-have skills\nData Analysis & Visualization\nProduct Design & Development\nImpact Measurement\nOther Skills\nImplementation\nCommunication\nInterpersonal Relationships\nEffective presentations\nQualifications\nKey Experience\nExperience in business analysis, change management, product delivery, continuous improvement or related disciplines.\nLanguages\nEnglish\nAbout Standard Chartered\nWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.\nOur purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.\nTogether we:\nDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do\nNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well\nAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term\nWhat we offer\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.\nRecruitment Assessments\nSome of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.\nVisit our careers website www.sc.com/careers","description_format":"text","description_chars":7109,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning","Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-25T18:36:02Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.372,"p_room":0.35,"age_days":19,"expected_fill_days":4,"reasons":["conf:6","velocity","win:tail","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-associate-director-process-universe-analytics","json_url":"https://alion.io/job/standard-chartered-associate-director-process-universe-analytics.json","meta":{"generated_at":"2026-10-15T11:46:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18118,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-associate-director-process-universe-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-associate-director-process-universe-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-associate-director-process-universe-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-associate-director-process-universe-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-associate-director-process-universe-analytics"}]}