{"id":4060723,"url":"https://alion.io/job/standard-chartered-associate-manager-conduct-control","title":"Associate Manager - Conduct & Control","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":96,"open_postings":79,"ghost_share":0,"stale_share":0.354,"repost_share":0.013,"time_to_fill_p50_days":21,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T08:27:25Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T08:27:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nThe purpose of RP is to assist Country Process Owners (CPOs) and Global Process Owner (GPOs) to effectively manage operational risk within the first line of defence. The members must ensure that the sampling tests are conducted in accordance with Risk Management Framework, Group Operational Risk Policies and Procedures.\nTo ensure error free work with no operating losses\nEmphasis to Identify, assess, monitor, escalate and report operational risks from respective business scope to both business line managers and Unit Head in a timely manner.\nEnsure Individual Productivity targets are met / surpassed\nKey Responsibilities\nStrategy\nEmphasis to Identify, assess, monitor, escalate and report operational risks from respective business scope to both business line managers and Unit Head in a timely manner.\nQuality Assurance: To make sure the quality assurance of operational risk controls across all processes in the corresponding business area.\nBusiness\nCompetency and Effectiveness: To be fully competent in control measure skills and methodology in conducting sample testing, quality checking, and monitoring; to be effective in identifying control process gaps, timely escalation of identified issues or risks, and any effective actions to mitigate within the accepted timeframe.\nProcesses\nSupport CPOs and GPOs in managing First Line operational risk in accordance with the Risk Management Framework and applicable Group policies and procedures.\nEnsure effective Material Control Testing (DT and OT) to minimize operational errors and losses.\nSupport First Line risk ownership through independent Material Control DT and OT, providing clear insights on control effectiveness, gaps, and required remediation to provide feedback to the Business head/Unit Head/GPOs/RFOs and control functions in timely manner.\nInvestigation, logging and monitoring of Ops Risk issues, events including development and implementation of action plans.\nAccurate Updating of Control Sheets / master sheets and all working templates.\nEnsure share drive /share point policies are adhered.\nEnsure timely escalation to Senior Management of any exception noticed related to work and environment.\nEnsure proper training (OJT) is given to team members whenever required.\nMeet or exceed productivity targets while ensuring quality Material Control Testing.\nEnsure timely remediation of Material Control Testing exceptions, with preventive actions to avoid recurrence.\nTo actively participate in BCP/DR and any other UAT / UVT.\nPerform independent reviews of Risk/Loss items if required.\nProvide Group with any common trends of issues identified and add value by identifying any gaps.\nAssist in the identification of the business / regulatory risks and the implementation of appropriate controls to mitigate those risks if applicable.\nPeople and Talent\nEnsure backup staff is identified and trained.\n\nRisk Management\nCompliance with all relevant Group Policies & Procedures.\nCompliance with all relevant Group Money Laundering Prevention Policy.\nCompliance with Group Operational Risk procedures.\nGovernance\nMonitoring and escalation: To be responsible for monitoring all processes in the corresponding area and escalate any issues and risks to the Line Manager / Unit Head on timely manner.\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nLead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey Stakeholders\nRepresentatives in Group and In-country Risk and Control team, Business Functions & Relationship Managers\nOther Responsibilities\nEnsure that Productivity MIS is updated accurately and immediately after the completion of respective process.\nActively participate in automation initiatives including A3.\nEnsure that knowledge on Systems and procedures is updated by keeping track of periodical circulars and other instructions issued\nParticipate in test on knowledge and procedures, departmental quizzes, and Group / Companywide CSR Initiatives/Trainings including role certification and internal training programmes like leadership trainings.\nEnsure proper maintenance of the workstation and the environment of the workplace.\nEnsure adherence of Clean Desk Policy.\nEnsure timely completion of all E Learning Courses.\nSkills and Experience\nProduct Knowledge/ Domain Knowledge\nProcess Management\nTime / Resource Management\nPrecision / Accuracy\nCustomer Centricity\nProblem Resolution / Handling\nCommunication\nStakeholder Management\nQualifications\nPreferably Commerce Graduate / Postgraduate.\nExperience in operational risk management or engineering processes and possess in-depth knowledge and problem-solving skills to function well in an Operations Risk Role.\nAbility to work in a matrix organisation, leveraging resources across the organisation to complete deliverables\nBasic Understanding of Banking and Credit Administration / Credit Process / Documentation Knowledge with experience ranging from 5-15 years\nAdvanced Product & process knowledge (knowledge in terms of customers, products and transactions)\nCore Risk awareness\nBanking operations experience (Credit Risk, Documentation, Client Service, CDD, payments, trade, markets or other) and service-oriented attitude.\nGood Oral & Written communication.\nFull understanding on Bank’s RMF, ORMF and skills in managing operational risk.\nSound judgement and courage to perform a risk and control role and maintain effective working relationship in the first line of defence\nFully competent in sample testing methodology, conducting quality check and assuring operational risk being properly managed in the first line.\nAbout Standard Chartered\nWe're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.\nOver our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.\nWhat We Offer\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.\n A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.\nVisit our careers website to learn more about us: www.sc.com/careers.","description_format":"text","description_chars":8033,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual 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