{"id":1251614,"url":"https://alion.io/job/standard-chartered-client-implementation-manager-global-implementation","title":"Client Implementation Manager, Global Implementation","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":93,"open_postings":51,"ghost_share":0,"stale_share":0.471,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":255000,"period":"year","method":"role_country_seniority_unknown","sample_n":4589},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T18:35:10Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-11-01T17:04:46Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"Job Summary\nGlobal Implementation is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. The team serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products.\nThe Implementation Manager is responsible for ensuring the end-to-end delivery of the TB solution.\nKey Responsibilities\nStrategy\nSupports the Global Implementation Strategy and actively participates in identifying opportunities to uplift and/or re-establish the profile/identity of the Global Implementations\nBusiness\nOperates in a continuous improvement model and can identify opportunities to improve processes and systems\nProcesses / Requirements\nImplement TB’s Cash & Trade product suite at a Global / Regional level\nWork closely with internal partners across Global Implementation, Technical Integration, Product Management\nUtilize Project Management tools following Implementation discipline and methodology\nRuns end-to-end client training, including preparation of materials and coordination of logistics\nEffectively participate and contribute towards the tactical solutions\nAdequately manages implementation for key client deals\nHelp drive post implementation activities, including:\nPost Implementation Surveys / client testimonials\nSharing constructive client feedback with Regional / Country Implementation Head and/or Senior / Global Implementation Manager\nCollaborate on RFP/RFI responses for the implementation component as part of the Deal team\nParticipate on solution design discussions with Sales, Product Management, Product Development, Channel Management, Technology and Operational teams\nPerform review of the deal handover, validate requirements, deal size, and expected revenue\nAssist with client relationships development to ensure the products and services remains aligned to client needs\nHelp provide technical feedback as required to Product Owners and/or distribution teams for continuous iteration of product development.\nProject Management of the end-to-end implementation cycle\nEnsure seamlessly transition the implemented product and services to service teams for BAU client servicing\nParticipate in Governance calls with internal stakeholders to ensure positive outcomes (deal closures, drops, next action items etc)\nPeople & Talent\nAdopts a data driven culture\nDemonstrates willingness to learn process improvement skills, technical competencies, effective communication\nActively participates in continuous learning and development\nDemonstrates willingness to be brave and speak out\nGovernance & Risk Management\nComplies with data management framework for Implementation Project Management system\nAdherence to all local regulatory, legal and compliance requirements\nAdherence to all bank’s policy and standards, including eLearning courses for direct reports (where applicable)\nProperly execute implementation governance controls\nProactive risk management; includes delivery + operational risks\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nInternal\nSales teams\nProduct teams\nService teams\nOperational teams (IMO, GBS, etc.)\nTechnology delivery teams (CUI, PSS, etc.)\nChannel teams\nExternal\nClient Senior Stakeholders (all segments)\nThird Party Providers\nSkills and Experience\nProject Management\nCommunication & Presentation Skills\nStakeholder Management\nStrategic Thinking\nQualifications\nBanking and finance industry experience or similar industry\nExperience in Client Implementation with strong delivery focus\nHas project management disciplines\nKnowledge in API, system and technology integrations, and Transaction Banking products is a plus\nProblem-solver with excellent attention to detail\nExcellent written and verbal communication skills, including presentation skills\nPMP certification is a plus\nAbout Standard Chartered\nWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.\nOur purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.\nTogether we:\nDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do\nNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well\nAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term\nWhat we offer\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.\nRecruitment Assessments\nExpected annual base pay range for the role is 80,000 USD to 100,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations\nSome of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.\nVisit our careers website www.sc.com/careers","description_format":"text","description_chars":8397,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Annual leave","Continuous learning","Flexible schedule","Hybrid work","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-25T18:35:10Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.57,"p_room":0.45,"age_days":36,"expected_fill_days":21,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-client-implementation-manager-global-implementation","json_url":"https://alion.io/job/standard-chartered-client-implementation-manager-global-implementation.json","meta":{"generated_at":"2026-11-01T21:54:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-client-implementation-manager-global-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-client-implementation-manager-global-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-client-implementation-manager-global-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-client-implementation-manager-global-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-client-implementation-manager-global-implementation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1251614}},{"tool":"search_jobs","arguments":{"company":"sc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1251614},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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