{"id":4249358,"url":"https://alion.io/job/standard-chartered-director-internal-communications","title":"Director, Internal Communications","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":96,"open_postings":84,"ghost_share":0.012,"stale_share":0.321,"repost_share":0.036,"time_to_fill_p50_days":21,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Communications","role_family":"Communications","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T13:42:19Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T16:48:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nThe Director, Internal Communications plays a key role in the Bank’s Internal Communications centre of excellence. The role is responsible for managing and improving the Bank’s internal communications channels, ensuring they are effective, audience-focused, measurable and aligned to strategic priorities.\nWorking as part of the Internal Campaigns, Governance and Channels team, the Role Holder will lead the day-to-day management of priority internal channels, strengthen editorial planning and channel governance, and use audience insight and analytics to improve reach, relevance and engagement. They will help colleagues across the Bank access clear, timely and useful information, while supporting the delivery of major Group-wide communications moments, enterprise campaigns and leadership-led communications.\nThe Role Holder will also help create and edit high-quality content for Group-wide channels, support integrated communications activity across markets, businesses and functions, and partner closely with colleagues in Corporate Affairs, Brand & Marketing, digital, technology and employee experience teams to improve the colleague communications experience.\nKey Responsibilities\nChannels management and optimisation\nManage the Bank’s priority internal communications channels, ensuring they remain relevant, effective, accessible and aligned to colleague needs.\nOwn the day-to-day channel operating rhythm, including publishing standards, editorial planning, content flow, prioritisation and quality control.\nUse channel analytics, audience insight and colleague feedback to improve content performance, discoverability, engagement and user experience.\nDevelop and maintain channel guidance, standards and best-practice materials for internal communicators globally.\nPartner with digital, technology and employee experience teams to improve the effectiveness of communications platforms and tools.\nIdentify opportunities to simplify channel use, reduce duplication and improve the consistency of colleague communications across the Bank.\nEditorial planning and content strategy\nSupport integrated editorial planning across key Group-wide communications priorities, helping to ensure channels are used in a coordinated and purposeful way.\nMaintain visibility of upcoming communications activity and help manage competing priorities across campaigns, leadership communications, financial results, themed weeks and employee engagement initiatives.\nAdvise internal communications colleagues and stakeholders on the best use of channels, formats and content approaches to reach different audiences.\nSupport the development of audience-focused content strategies that connect the Bank’s strategy, priorities, culture and transformation agenda to colleagues’ day-to-day work.\nHelp ensure content is clear, timely, accessible and aligned to the Bank’s tone, brand, employee experience and strategic priorities.\n\nContent creation and storytelling\nCreate, edit and publish high-quality content for Group-wide internal channels, including articles, leadership messages, campaign copy, colleague updates and channel-native content.\nTranslate complex or sensitive information into clear, human and practical communications that help colleagues understand what is changing, why it is relevant and what action is needed.\nWork with subject matter experts, senior stakeholders and internal communications colleagues to shape messages that are accurate, engaging and appropriate for different audiences.\nSupport the development of compelling narratives and content for enterprise-wide campaigns and major Group communications moments.\nBring strong editorial judgement, attention to detail and a clear understanding of colleague needs to all content development.\nGroupwide communications support\nSupport the planning and delivery of major Group-wide communications moments, including financial results, enterprise campaigns, employee engagement initiatives and strategic priority updates.\nWork closely with businesses, functions, markets and other CABM colleagues to coordinate communications activity and improve consistency across the Bank.\nHelp create shared content approaches, toolkits and templates that enable local adaptation while maintaining strategic alignment.\nSupport issue management, prioritisation and planning across the internal communications calendar.\nContribute to continuous improvement across the Internal Communications function by identifying practical ways to improve standards, processes and outcomes.\nMeasurement, insights and continuous improvement\nTrack and report on channel and content performance, using data to inform decisions and improve future activity.\nDevelop simple, useful insights that help communicators and stakeholders understand what is working and where improvements are needed.\nSupport the development of dashboards, reporting approaches and measurement frameworks for channels and Group-wide communications.\nBring curiosity about emerging communications practice, external trends and new channel formats.\nPromote experimentation, learning and practical innovation across internal communications activity.\nMotivations\nThe successful candidate will be a skilled internal communications practitioner who combines strong channel expertise with excellent editorial judgement and a practical, audience-led mindset. They will understand how channels, content and planning work together to create a better colleague experience, and will be comfortable moving between strategy, delivery and continuous improvement. They will bring curiosity, attention to detail, sound judgement and a strong understanding of what makes communications clear, useful and engaging.\nAs a trusted partner and hands-on communicator, they will help raise the quality, consistency and impact of Group-wide communications, while making it easier for colleagues across the Bank to find, understand and act on the information they need.\nOur Ideal Candidate\n10+ years of experiencein internal communications, corporate communications or employee communications, ideally within a large global or matrix organisation. \nStrong expertise in internal communications channels and digital platforms, including channel strategy, governance, optimisation and improving colleague engagement. \nExcellent editorial, copywriting and storytelling skills, with the ability to translate complex or sensitive information into clear, engaging and audience-focused communications. \nProven ability to manage senior stakeholders and Group-wide communications, including leadership communications, enterprise campaigns and major organisational priorities. \nStrong data and insights mindset, using channel analytics, employee feedback and performance measures to improve communication effectiveness and colleague experience.\nRole Specific Technical Competencies\nMust-have Skills\nChannel strategy & management\nCopywriting & Content Writing\nEditorial planning\nData and insights\nStakeholder management\nOther Skills\nStrategic communication\nDigital communication\nGovernance and process improvement\nAbout Standard Chartered\nWe're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.\nOver our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.\nWhat We Offer\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.\nVisit our careers website to learn more about us: www.sc.com/careers.\nRecruitment Assessments\nSome of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.","description_format":"text","description_chars":9230,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning","Flexible schedule","Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-13T13:42:19Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-director-internal-communications","json_url":"https://alion.io/job/standard-chartered-director-internal-communications.json","meta":{"generated_at":"2026-11-14T18:25:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21897,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-director-internal-communications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-director-internal-communications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-director-internal-communications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-director-internal-communications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-director-internal-communications"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4249358}},{"tool":"search_jobs","arguments":{"company":"sc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4249358},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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