{"id":1875917,"url":"https://alion.io/job/standard-chartered-executive-assistant-2","title":"Executive Assistant","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-04T22:20:40Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-11T19:35:06Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Summary\nAs an Executive Assistant and member of EAS, the individual provides administrative support services to senior leadership colleagues (also known as Service Recipient) on a hybrid working model under flexible arrangements.\nThe role holder enjoys flexible work arrangements, enabling the employee to work from a registered residence (within approved jurisdictions) or the office, in accordance with the Future Workplace, Now (“FWN”) employment agreement. This is realised and managed through a structured roster, incorporating Work in Office (“WIO”), Work from Home (“WFH”), and planned leave allocations.\nKey Responsibilities\nBusiness\nResponsible to assist, plan and support the Service Recipient (“SR”) and/or the Group’s leadership, thereby contributing to the delivery of the business and/or financial objectives.\nProcesses\nResponsible to perform all activities in accordance with the Group’s policies, guidelines and standards, as per the Operational Risk framework.\nLeverage approved digital, AI-enabled and collaboration tools to enhance productivity, simplify processes, and ensure compliance with data governance requirements.\nTimely and accurate updates in ProHance are essential to enable effective capacity assessment and support informed load-balancing decisions.\nRegulatory and Business Conduct\nExercise sound judgement, maintain strict confidentiality, and promptly escalate any accidental access to sensitive information. Where access to sensitive information is required, declare and obtain the necessary approvals in accordance with policy.\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct serving as a role model for integrity, accountability, and professionalism.\nSupport the Group strategy by fostering a strong risk and control culture, driving operational excellence, promoting responsible innovation, and ensuring that all activities are conducted in a safe, compliant, and sustainable manner\nTake personal responsibility and uphold the highest standards of ethics, regulatory compliance, and business conduct, ensuring adherence to all applicable laws, regulations, policies, guidelines, and the Group Code of Conduct in both letter and spirit.\nMailbox and Calendar management\nAccountable for the active management of the calendar and/or mailbox of the SR including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses.\nProactively manage leadership capacity, ensuring time is aligned to strategic priorities, key stakeholders and critical business objectives\nOptimise prioritisation, focus time and operational efficiency through digital tools and insights\nCollaborate, network and amicably manage challenging conversations with peers and seniors across the Group.\nAnticipate scheduling risks, competing priorities and stakeholder requirements; make recommendations to optimise leader effectiveness and decision-making\nIndicate or flag leaves, working from home schedules, public holidays and travel itineraries on the calendar, where appropriate and applicable\nMembers delegated with mailbox access by their service recipients are required to inform their respective people leaders upon receiving such delegations and if there is any visibility to sensitive information due to such delegation.\nMembers should be able to provide the back up support for the members who is on leave based on the arrangements and agreement with the Senior leaders. Displaying the teamwork by acting responsibly when the work is delegated\nMeeting and/or Event organization\nResponsible for the preparation and coordination of meetings including publishing agenda as well as recording minutes and/or actions accurately.\nIf required, coordinate weekly huddle and track action (follow up with relevant action owners or responsible persons to ensure completion and closure of outstanding actions)\nAs required, coordinate and arrange meeting facilities, including booking meeting rooms or providing access to communication platforms such as video or audio-conferencing tools.\nIf meetings include external parties, ensure there is a local support available to meet and greet visitors; and abide by local protocols. Actively participate in all team engagement activities and assist in coordinating the same to make the event(s) successful.\nAdministrative support\nResponsible for ensuring adequate office support, including but not limited to ensuring adequate supplies of business cards, arranging software, hardware, stationeries, tools and corporate devices and accessories, etc.\nManage filing of hard or soft copies of documents, coordinate the flow of paperwork and apply necessary data restrictions (confidentiality) and access controls.\nProvide management information system reports as required.\nCreate and/or amend presentations in line with the Group’s branding guidelines.\nCreate and/or manage distribution list (apply security mode)\nRaise service requests (“SRM”) for technology-related services.\nAssist with SharePoint file system administration (including file management, access, and technical issues)\nCreate content and update the team's internal website (such as SharePoint or Pulse) by uploading articles, feature writings, proofreading, and formatting in accordance with the Group’s brand guidelines.\nUndertake adhoc assignments or mini projects/initiatives - project manage effectively to ensure on time completion of deliverables, providing regular progress updates to stakeholders or accountable executive/s.\nTravel and Expenses (“T&E”)\nResponsible for planning itinerary to include sufficient buffer time for touch-down and departure for the traveller.\nAlways choose the Group’s preferred airlines, rails, hotels and transfer options\nEncouraged to leverage in-house EAS travel facilitation desk (“TFD”) and abide by the Group’s T&E travel guidelines.\nEnsure travel-related documents are prepared ahead of trip commencement (including VISA, immigration requirements, etc)\nBe available to support anytime during travel to assist with last minute requests, if any (irrespective of time zone difference)\nCheck for traveller’s preferences (such as room type, bed type, smoking/non-smoking needs, dietary restrictions, allergies, etc) and make necessary arrangements accordingly.\nPrior to travel, ensure detailed agenda is provided to traveller, including landmarks, contact persons, and references ahead of traveller’s itinerary.\nReview and validate any travel and expenses claims and bills submitted for approval, ensuring adherence to T&E or related financial guidelines.\nCollect all relevant receipts from service recipients or requester for submission of claims.\nScan and file all records in softcopy, whilst ensuring details of expenses are recorded in order.\nEnsure accurate entry of details into the system with correct code and descriptions; submit for approval and progress till completion (approval), providing clarifications as required to the approver (or approver’s delegate)\nProactively guide Service Recipients or requester about limits as per Group’s travel and expense policies, before expenses are incurred.\nEnsure adherence to budget plans, as required.\nLeverage digital tools, to monitor expense submissions and identify recurring issues, opportunities for improvement or policy non-compliance.\nVendor services requisition\nRaise eProcurement (invoices and purchase orders) for the requisition of vendor services.\nEnsure receipt of service is complete and payment duly submitted in a timely manner.\nFor new-to-Group vendors, ensure the supplier has been onboarded in line with the Supply Chain Management (“SCM”) Third-Party Risk Management (“TPRM”) framework, policy and guidelines - no vendor services are to be made via personal arrangements and claims via T&E\nFor requisition of services and if required to do so, engage respective vendors to provide quotations.\nAssist with recruitment and onboarding support\nOn behalf of the SR, work with Talent Acquisition (“TA”) to coordinate arrangements - raise job requisition (“JR”), compile resumes, arrange interviews, update progress tracker and finalise/close JR with TA\nArrange recruitment huddle with hiring managers for screening, progress updates and finalisation, in the frequency requested by the Service Recipient\nUnderstand the Group’s procedure and rules, around the recruitment and/or onboarding for Non-Employed Workers\nInitiatives or change assistance (support project management office activities)\nSupport SR’s to work closely with PM and the regional/local teams on management, project planning, and various management reporting.\nSupport SR’s to create initiatives and timesheet maintenance in JIRA, Clarity, SharePoint and other platforms as may be applicable.\nLiaise with the various stakeholders to obtain status updates.\nPrepare monthly updates of Governance Dashboard for Country / Region.\nSupport the stake holders to organise and co-ordinate country project forum.\nDigital literacy, innovation and continuous improvement\nChampion digital adoption by leveraging approved technologies, automation and AI-enabled solutions to improve productivity and service delivery.\nActively identify and implement opportunities to simplify processes, eliminate inefficiencies and improve stakeholder experience.\nUse data and insights to recommend operational improvements and support informed decision-making.\nRisk Management\nResponsible to identify, monitor, control, escalate and mitigate any potential risks to the Group.\nEnsure a strong awareness and understanding of the key risks facing the Group and the role the individual plays in managing them.\nKey Stakeholders\nService Recipient\nService Recipient’s stakeholders and team.\nExternal suppliers\nOther Responsibilities\nEmbed Here for good and Group’s brand and values in Executive Assistant Services and during the interaction with Service Recipient’s team(s) or business unit(s)\nPerform other responsibilities assigned under Group, Country, Business or Functional policies and procedures including EAS led initiatives and campaigns\nShare best practices, lessons learned, and process improvement opportunities while contributing to knowledge-sharing, capability-building, and a culture of continuous learning and operational excellence across EAS\nIf applicable, EAS Learning Academy\nDevelop and implement learning strategies and programmes that are aligned to EAS function and future workforce needs.\nPartner with the Bank’s Learning & Development (L&D) teams, as needed, to ensure EAS curricula remain current, relevant and aligned to evolving business, technology and regulatory requirements.\nDevelop learning materials and ensure that user manual is reviewed on half-yearly basis to reflect process, policy and technology updates.\nDeliver and coordinate learning through multiple channels, including classroom, virtual, digital and self-directed learning platforms\nManagement and maintenance of Lighthouse tool, timely publication of relevant communications, training materials and reports/records\nAdvance planning of learning sessions\nTrack completion status of assigned e-learnings and publish records in a timely manner.\nTrack attendance of both classroom and virtual training and publish the records in a timely manner.\nWork closely with other EAS squads to organise learning sessions.\nWork closely with the Leads to ensure learning needs for the team are aligned and updated.\nEnsure that the trainers undergo the \"Train the Trainer\" programme.\nEnsure that learning events are planned within the allocated cost.\nIf applicable, EAS Catalyst\nEffective and timely communication along with collaboration\nQuality and timely execution of initiatives including post event communications.\nEAS Catalysts calendar to be prepared and relevant internal approvals sought well in advance.\nTaking responsibility and accountability for quality outcomes\nPrioritise flexibly and take initiative to deliver within tight deadlines.\nCollaborate internally with...","description_format":"text","description_chars":16370,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Continuous learning","Flexible schedule","Hybrid work","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-04T22:20:40Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.364,"p_room":0.45,"age_days":7,"expected_fill_days":4,"reasons":["conf:11","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-executive-assistant-2","json_url":"https://alion.io/job/standard-chartered-executive-assistant-2.json","meta":{"generated_at":"2026-10-12T10:15:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-executive-assistant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-executive-assistant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-executive-assistant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-executive-assistant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-executive-assistant-2"}]}