{"id":3665622,"url":"https://alion.io/job/standard-chartered-global-implementation-manager","title":"Global Implementation Manager","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":96,"open_postings":81,"ghost_share":0,"stale_share":0.321,"repost_share":0.049,"time_to_fill_p50_days":21,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T06:12:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T03:35:09Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Summary\nDeliver complex Securities Services client implementations safely, efficiently and on schedule, while maintaining strong client relationships, disciplined governance, effective risk management and a clear path to revenue and BAU servicing.\nKey Responsibilities\nStrategy\nWorks closely across the network to ensure best in class and quality services are being provided to onboarding clients.\nMonitors industry developments to build understanding of clients and their changing needs and priorities during onboarding. Builds strong client relationship and trust.\nIdentifies common themes, in particular pain points in implementations and takes steps to streamline the onboarding processes wherever possible.\nMaintains appropriate commercial balance between needs of clients and long-term profitability / efficiency of the business.\nBusiness\nWorks closely with Sales/Business Account Managers/Product/Coverage teams to fully understand the client and its business and thereby formulate appropriate onboarding plans\nIdentifies ways to shorten onboarding times and commence revenue flow as soon as possible.\nAchieve positive client feedback and client’s willing to act as SCB referees for future business.\nMaintain close and collaborative relationships with internal stakeholders and key clients\nProvides regular implementation updates and escalates key issues on a timely basis to senior management\nClients range in size from small, single market, single product clients to those using multiple products in multiple-markets.\nTop clients, especially multi-market clients, expect global best practice in their interaction with SS and the jobholder needs to be highly client centric, receptive to client requests, whilst also safeguarding the Bank’s commercial and regulatory interests\n\nProcesses\n\nClient Implementations\nComplete Client implementations within the agreed timelines.\nMeet the key milestones agreed with the Client\nComplete implementations within budget\nAchieve and aim to exceed all of the Clients’ expected benefits\nDelivery of technical channels to the Client including API’s, H2H, S2B.\nConduct SS S2B Training to Clients\nCommunicates implementation progress to internal Stakeholders\n\nSales Support\nActive engagement in solution design\nParticipates in Client meetings/workshops/presentations.\nSupport RFP/RFI process\n\nChannels Development\nFeedback to the Channels team Client feedback and requests for enhancement.\nSupport new functionality testing\nSupport / coordinate client testing\n\nChannels Commercialisation\nParticipate in Channels roll out campaigns\nParticipate in conversion campaigns\nParticipate in utilisation campaigns\n\nClient Servicing\nMonitor and track any open issues from the implementation through to resolution post the Client going live.\nRespond to issues/requests escalated by SS CSM\nProvide advice and support to the Client post implementation\n\nPeople & Talent\nContributes actively to best practice transfers to educate and support the Implementation function globally.\nSets appropriate tone and expectations from the FSS team and works in collaboration with risk and control partners locally\nActively participates in on-going training and development initiatives\nObjectively provides feedback to Client Solution team members and managers, and provides guidance, when necessary, to enhance client experience and business outcome.\nRisk Management\nProactively maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.\nEnsures all regulatory and compliance initiatives surrounding the FSS business are understood and adhered to, and escalates any concerns through management, and other channels, in a timely and effective manner\nRisk Management\nHighly risk adverse position responsibilities\nRisk mitigation an intrinsic element of the role\nGovernance\nMaintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.\nDelivers ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.\nEnsures the process, commercials, and necessary governance are in place to govern the roll-out of the product.\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nClosely liaises with all key stakeholders involved in the implementation process, which include:\nThe client\ninternal entities such as FSS Sales, Product, Operations, Client Solutions, Prime Services, Financial Markets, Relationship Managers, Client Coverage, DCDA, Customer Integrations (CUI), Technology, Legal and Compliance.\nexternal entities as appropriate\nOther Responsibilities\nEmbeds Here for good and Group’s brand and values,\nPerforms other responsibilities assigned under Group, Country, Business or Functional policies and procedures.\nAct as a role model, behaving with integrity and demonstrating exemplary conduct\nOur Ideal Candidate\n10 + years of experience as a Project/Program Manager\nManage client implementations against agreed scope, milestones, timelines, budget and expected client benefits, including the delivery of API, host-to-host and Straight2Bank connectivity\nBuild trusted client relationships and coordinate closely with Sales, Product, Operations, Client Solutions, Technology, Legal, Compliance, Coverage and other stakeholders\nProvide regular implementation updates, establish the necessary governance and commercial controls, and escalate material issues to senior management promptly.\nEmbed risk mitigation throughout implementation delivery, comply with applicable regulatory and compliance requirements, and identify, escalate and resolve risk, conduct and control matters effectively\nCoordinate client and internal testing, support new channel functionality, conduct client training and provide structured feedback on client requirements and enhancement opportunities.\nTrack implementation issues through to resolution after go-live, respond to escalations from the Client Service and Relationship Managers\nProject Management: Prince 2 or PMP Certification preferred\nRole Specific Technical Competencies\nProject Management\nSecurities Services knowledge\nOperational Awareness\nClient Implementation and Onboarding\nDigital Channels and Connectivity\nAbout Standard Chartered\nWe're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.\nOver our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.\nWhat We Offer\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.\nVisit our careers website to learn more about us: www.sc.com/careers.\nRecruitment Assessments\nSome of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.","description_format":"text","description_chars":8986,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning","Flexible schedule","Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-03T06:12:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-global-implementation-manager","json_url":"https://alion.io/job/standard-chartered-global-implementation-manager.json","meta":{"generated_at":"2026-11-06T07:10:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12669,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-global-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-global-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-global-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-global-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-global-implementation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3665622}},{"tool":"search_jobs","arguments":{"company":"sc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3665622},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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