{"id":4008693,"url":"https://alion.io/job/standard-chartered-head-client-confirmations-technology","title":"Head, Client Confirmations Technology","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":95,"open_postings":75,"ghost_share":0,"stale_share":0.373,"repost_share":0.013,"time_to_fill_p50_days":21,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T08:35:00Z","employer_posted_date":null,"last_verified_at":"2026-11-10T08:35:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"As the Head of Client Confirmations Technology, you will lead a global team responsible for the comprehensive Client Confirmations technology landscape. This critical role encompasses oversight of end-to-end client documentation and confirmation capabilities that support post-trade risk mitigation, enhance client servicing, ensure regulatory obligations are met, and drive operational excellence across diverse asset classes.\n\nYou will spearhead the development and execution of strategic technology roadmaps, including the management of CDU Data Services, CDU Platform Services, Smart Communications, SWIFT Matching, and other related platforms. Your expertise will be pivotal in implementing cutting-edge solutions such as document digitisation, AI-assisted workflows, and intelligent automation to modernise documentation processes, improve accuracy, accelerate client turnaround times, and achieve seamless straight-through processing.\n\nWorking closely with senior stakeholders across Markets Product, Markets COO, Operations, Legal, Compliance, Risk, and Architecture, you will ensure that technology delivery aligns with business objectives and regulatory frameworks. Your leadership will cultivate a culture of continuous improvement, resilience, and high-quality service delivery within a dynamic and diverse global environment, all while fostering collaboration and innovation.\n\nKey Responsibilities:\nStrategy and transformation: Define and execute the multi-year client documentation and confirmations technology strategy across asset classes. Lead the evolution of the application portfolio, including CDU Data Services, CDU Platform Services, Smart Communications, SWIFT Matching and related services, ensuring alignment to Post Trade Services strategy, client outcomes, regulatory requirements and enterprise architecture standards.\nEnd-to-end capability ownership: Own termsheet, confirmation, affirmation and matching, client statement and dispatch capabilities from trade-data intake and template selection through generation, review, negotiation, sign-back, distribution and evidence retention.\nPlatform ownership and client outcomes: Accountable for client experience outcomes relating to confirmation timeliness, service quality, documentation integrity and operational responsiveness.\nArchitecture and convergence: Simplify the legacy estate and converge toward strategic documentation and confirmation services. Own the lifecycle, target-state architecture and integration roadmap across CDU Data Services, CDU Platform Services, Smart Communications and SWIFT Matching, establishing clear service boundaries and controlled integration with upstream trade and client data sources, and downstream communication, record-keeping and regulatory platforms.\nDocumentation quality and controls: Strengthen template governance, legal-term accuracy, product and client-data validation, version control, entitlements, maker-checker controls, record keeping, audit evidence and regulatory readiness.\nAutomation, AI and observability: Apply document digitisation, AI-assisted extraction and matching, intelligent workflow, exception triage and end-to-end monitoring with responsible AI governance and human oversight.\nPortfolio and financial governance: Own investment prioritisation, workforce and vendor planning, run-and-change spend, platform health and executive reporting, balancing client value, control obligations and engineering sustainability.\nStakeholder and people leadership: Partner with Product, Operations, Legal, Compliance, Risk, Data, Architecture and Cyber Security; lead a global team with clear accountability, succession and a culture of engineering and documentation excellence.\n\nPeople and Talent:\nSet direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.\nDevelop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.\nLead by example by role-modelling strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.\n\nSkills and Experience:\nMust-have Skills\n\nCross-Asset Client Confirmations and Documentation Expertise\nDocument Platforms, Workflow and Template Engineering\nTechnology Strategy, Innovation and AI Enablement\n\nOther Skills\n\nTechnology Platform and Engineering Leadership\nDocumentation Risk, Controls and Regulatory Readiness\nPeople Leadership and Team Culture\nStrategic Stakeholder and Portfolio Management\n\nMotivations:\nThis role is energised by improving client-facing post-trade outcomes through accurate, timely and controlled documentation at global scale.\n\nBuilding high-performing global engineering teams and a culture where document quality, legal-term accuracy, resilience and client service are non-negotiable.\nDelivering measurable improvements in confirmation timeliness, matching, straight-through processing, exception reduction, documentation quality and platform stability.\nShaping future-ready client documentation platforms through convergence, standardised templates, digitisation, intelligent automation and responsible AI.\n\nQualifications:\nKey Experiences\n\nDemonstrable experience leading enterprise confirmation, documentation, templating, workflow, matching or client-statement platforms in production environments.\nStrong technical and domain credibility to challenge document architecture, trade-data integration, template, workflow, channel, record-keeping and control decisions and translate them into client and business outcomes.\n15+ years of Financial Markets technology experience with significant leadership responsibility across confirmations or client documentation platforms. Demonstrated experience delivering document generation, templating, matching and affirmation, workflow automation, client statements, records, controls, platform convergence, resilience and AI-assisted document processing.\nProven ability to lead global teams, manage material investment and vendor portfolios, and deliver resilient, controlled and scalable client documentation outcomes.\n\nCertifications / Qualifications\n\nBachelor's degree required; Master's degree or equivalent postgraduate qualification preferred.\nRelevant certifications in Post Trade Processing, Workflow Automation, Technology Delivery, Enterprise Architecture or AI-enabled Document Processing are advantageous.\n\nLanguages\n\nEnglish required. Additional regional language capability is beneficial for global team and stakeholder engagement.\nSkills\nAI, Automation, Confirmations, Documentation, Matching, Templating, Workflow","description_format":"text","description_chars":6802,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-10T08:35:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["seen:0","win:early","comp:brand"],"computed_at":"2026-11-10T09:58:43Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-head-client-confirmations-technology","json_url":"https://alion.io/job/standard-chartered-head-client-confirmations-technology.json","meta":{"generated_at":"2026-11-10T09:58:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-head-client-confirmations-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-head-client-confirmations-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-head-client-confirmations-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-head-client-confirmations-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-head-client-confirmations-technology"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4008693}},{"tool":"search_jobs","arguments":{"company":"sc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4008693},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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