{"id":2735410,"url":"https://alion.io/job/standard-chartered-lead-sre-engineer","title":"Lead, SRE Engineer","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":80,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":91000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":909},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"Alertmanager","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Ansible","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Chef","optional":false},{"name":"Copilot","optional":false},{"name":"Error Budget","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prometheus","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"Self-Healing","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Agile","optional":true},{"name":"AI Agents","optional":true},{"name":"CI/CD","optional":true},{"name":"Copilot Studio","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Platform Engineering","optional":true},{"name":"PowerShell","optional":true},{"name":"RAG","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-17T08:48:59Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Job Summary\nAs the Lead, Markets Site Reliability Engineering, you will define and drive the reliability engineering strategy across the Markets technology estate. You will lead a global team of Site Reliability Engineers, establishing SRE standards, governance, observability practices, resilience objectives, and automation capabilities that improve service reliability, reduce operational risk, and enhance engineering productivity. The role combines technical leadership, people leadership, and operational governance, ensuring SRE practices are consistently adopted across Markets applications and platforms.\nAccountable for the overall effectiveness, maturity and adoption of Site Reliability Engineering practices across the Markets technology estate, including service reliability, observability maturity, operational resilience, incident reduction and automation outcomes.\nKey Responsibilities\nSRE Strategy & Governance\nDefine and maintain the Markets SRE strategy, operating model, standards and roadmap.\nEstablish and govern SLI, SLO and error budget frameworks across Markets technology.\nDevelop reliability maturity assessments and improvement plans across critical applications and platforms.\nDrive reduction of operational risk through systematic remediation of recurring reliability issues.\nPresent reliability metrics, risk themes and resilience improvement plans to senior technology leadership.\nChair or participate in reliability reviews, service health reviews and major incident governance forums.\nEnsure consistency of observability, resilience and operational readiness standards across Markets technology teams.\nSite Reliability Engineering\nDrive and oversee reliability improvement programmes across critical Markets services.\nEstablish and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to drive reliability-focused engineering decisions.\nLead the diagnosis and resolution of production incidents, reducing Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).\nDrive root cause analysis and permanent remediation of recurring production issues.\nProactively identify reliability risks and implement measures to improve resilience and fault tolerance.\nDefine standards and provide technical leadership for monitoring, observability and capacity management solutions across the Markets estate.\nPartner with development teams to improve application operability, observability, recoverability, and production readiness.\nSupport disaster recovery, resiliency testing, failover exercises, and service continuity planning.\nDrive operational excellence through automation, self-healing capabilities, and reduction of manual operational effort.\nAct as the senior SRE escalation point during major incidents, coordinating technical recovery activities and ensuring effective communication to senior stakeholders.\nDrive the identification and remediation of systemic reliability risks revealed through production incidents.\n\nObservability & Automation\nDevelop and enhance observability solutions covering metrics, logs, traces, synthetic monitoring, and service health monitoring.\nBuild automated operational workflows, runbooks, and remediation capabilities.\nDevelop dashboards and analytics that provide actionable insights into application health, performance, capacity, and reliability trends.\nSupport the ongoing evolution of the bank’s monitoring and observability capabilities.\nAI & Copilot Engineering\nDefine the Markets AIOps and Reliability Automation roadmap.\nPrioritise and sponsor AI-enabled use cases that improve operational efficiency, resilience and engineering productivity.\nGovern the design and implementation of Microsoft Copilot-integrated operational assistants.\nEstablish standards and controls for AI adoption within production support and reliability engineering.\nIdentify opportunities to reduce operational toil through AI-assisted diagnosis, change risk assessment, incident management and knowledge management.\nAdditional Responsibilities\nAct as the primary SRE representative within Markets Technology leadership forums.\nPartner with Application Development, Production Support, Architecture, Infrastructure and Cloud Engineering leaders to improve reliability outcomes.\nInfluence engineering teams to adopt best practices relating to resilience, observability, automation and operational readiness.\nProvide regular updates on reliability performance, operational risk and resilience improvements to senior stakeholders.\n\nTechnical Skills\nStrong experience with several of the following technologies:\nPrometheus and AlertManager\n\nGrafana\nOpenTelemetry (Metrics, Logs, Tracing)\nElastic Stack or equivalent observability platforms\nApplication Performance Monitoring (APM) tools\nSynthetic monitoring solutions\n\nKafka / Confluent Kafka\nServiceNow ITOM and Event Management\nAzure, AWS, AKS, EKS, or Kubernetes-based platforms\n\nTerraform, Ansible, Chef, Puppet, or similar automation tools\n\nExperience with Shell scripting, Java, Python or Ruby\nExperience with Web Technologies (Apache, HTML, JavaScript, HTTP, XML)\n\nExperience in define the Markets AIOps and Reliability Automation roadmap is a big plus\nProgramming and scripting experience in one or more of:\n\nPython\nJava\nGo\n\nShell scripting\nPowerShell\n\nReliability Engineering Competencies\nAdvanced troubleshooting skills across applications, middleware, cloud infrastructure, databases, networking, and distributed systems.\nProduction incident management and major incident support experience.\nRoot cause analysis and problem management expertise.\nCapacity planning, performance engineering, and resiliency testing experience.\nStrong understanding of operational risk and production stability principles.\nAI & Automation Experience (Preferred) Experience in one or more of the following areas would be highly advantageous:\nMicrosoft Copilot Studio and Copilot extensibility.\nAI agent development and orchestration.\nGenerative AI platforms and Large Language Models (LLMs).\nAIOps platforms and intelligent event management.\nRetrieval-Augmented Generation (RAG) architectures.\nOperational knowledge management and search platforms.\nAI-enabled observability and incident management solution\n\nStrategy\nAwareness and understanding of the T&O 30 business strategy and model appropriate to the role. Support and the enablement of the Central Monitoring & Observability strategy, goals and objectives by developing prioritized features aligned to the Catalyst and Tech Simplification programmes.\nBusiness\nThe Markets Site Reliability Engineering (SRE) team is a global function focused on ensuring the reliability, performance, resilience, and operational stability of the bank’s critical Markets applications and platforms. Working closely with development, infrastructure, and cloud engineering teams, the SRE team drives observability, automation, incident reduction, and operational excellence across the Markets technology estate.\nThe ideal candidate will have strong experience supporting large-scale production environments and deep expertise in observability technologies such as Elastic, Grafana, Open Telemetry, or Geneos, together with supporting technologies including Kafka, cloud platforms, and automation frameworks. They will apply SRE principles to improve service reliability, accelerate incident resolution, reduce operational toil, and enhance platform resilience.\nIn addition, the candidate will contribute to the development of AI-powered operational tooling and Microsoft Copilot-integrated agents, helping automate troubleshooting, knowledge retrieval, incident analysis, and operational workflows. This role requires a blend of reliability engineering, software development, and automation skills, with a focus on improving both platform stability and engineering productivity across the Markets domain.\nProcesses\nAs the SRE lead, you will play a crucial role in ensuring the stability, reliability, and performance of our Markets applications and platforms, thereby enabling our organization to deliver exceptional services to our internal stakeholders by adhering to the Enterprise SDLC (eSDLC) framework and guidelines.\n\nPeople & Talent\nLead, coach and develop a global team of Site Reliability Engineers located across China and Poland.\nEstablish capability development plans, technical mentoring programmes and career development frameworks for the SRE team.\nDrive recruitment, succession planning, performance management and workforce planning activities.\nFoster a culture of engineering excellence, continuous improvement, accountability and operational ownership.\nPromote adoption of modern SRE, observability, automation and AI engineering practices across the team.\nActively engaging in stakeholders’ conversations, providing timely, clear and actionable feedback to deliver solution within timeline.\nRisk Management\nIdentify and escalate systemic technology risks impacting service reliability, resilience and operational stability, ensuring appropriate mitigation plans are established and executed.\nThe ability to interpret the Group’s technical and security (ICS) control requirements and information to identify potential risks and key issues based on this information and put in place appropriate controls and measures to mitigate or minimize risk to the central monitoring & observability platform delivery.\nGovernance\nAwareness and understanding of the eSDLC framework, in which the T&O software delivery operates, and the requirements and expectations relevant to the role.\nResponsible for adhering to the effectiveness of the central monitoring and observability platform deliver governance, based on oversight and controls of the eSDLC framework.\n\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nGlobal Head, Markets Production Management\nMarkets PSS Leads\nMarkets PSS Managers\nHead, Observability\nOther Responsibilities\nEmbed Here for good and Group’s brand and values in the Observability Platform Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]\nSkills and Experience\nReliability Engineering\nObservability Architecture\nIncident & Crisis management\nSoftware Engineering\nSoftware Quality Assurance\nCloud Computing\nQualifications\nBachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.\nMinimum 10+ years of IT experience, including at least 5 years in SRE, Production Engineering, Platform Engineering, DevOps, or a similar reliability-focused role.\nExperience leading technical teams within financial markets or mission-critical environments.\nProven experience driving enterprise-wide reliability, observability and automation initiatives.\nStrong understanding of distributed systems, cloud-native architectures, and large-scale production operations.\nExperience with software engineering principles, source control, CI/CD pipelines, and deployment automation.\nTraining: Agile Delivery, SRE\nAny Professional certifications in SRE, monitoring and observability platforms such as ElasticSearch, Grafana, or ITRS Geneos:\nCertified Kubernetes Administrator (CKA)\nKubernetes and Cloud Native Associate (KCNA)\nCertified Administrator for Apache Kafka\nRed Hat Certified Specialist in Event-Driven Development with Kafka\nAWS Certified SysOps Administrator - Associate\nLanguages: English\nAbout Standard Chartered\nWe're an in...","description_format":"text","description_chars":14469,"description_truncated":true,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Continuous learning","Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-16T18:56:26Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.298,"p_room":0.28,"age_days":82,"expected_fill_days":19,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-lead-sre-engineer","json_url":"https://alion.io/job/standard-chartered-lead-sre-engineer.json","meta":{"generated_at":"2026-10-17T09:49:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-lead-sre-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-lead-sre-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-lead-sre-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-lead-sre-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-lead-sre-engineer"}]}