{"id":4249359,"url":"https://alion.io/job/standard-chartered-priority-mortgage-relationship-manager-2","title":"Priority Mortgage Relationship Manager","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":95,"open_postings":86,"ghost_share":0.012,"stale_share":0.349,"repost_share":0.035,"time_to_fill_p50_days":21,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T13:42:19Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nTo source for prospective clients (Personal, Priority and Business Banking) for mortgage loans through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers.\nUnderstand client needs for mortgage financing, structure proposed solution and close the sale further to credit approval.\nKey Responsibilities\nThe Priority Mortgage Relationship Manager will join our Mortgages Team based in Petaling Jaya Office. The job holder is responsible for driving mortgage sales growth by acquiring new customers and deepening relationships with existing clients, also to involves actively prospecting for potential customers, providing comprehensive financial advice, and ensuring a seamless customer experience throughout the mortgage application process. Non people leader\nBusiness\nSource for prospective clients (Personal, Priority and Business Banking) for mortgage loans through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers.\nUnderstand client needs for mortgage financing, structure proposed solution and close the sale further to credit approval.\nUnderstand and uncover client’s other financial needs and refer relevant retail and wealth products\nWorking alongside EB and segment team to include Mortgage offers as part of corporates offers as part of cross-sales activities\nProcesses\nEnsure adherence to concerned policies including on call reports, appointments with customers and pipeline management to ensure timely completion of end to end mortgage process.\nConduct regular scheduled visits and develop constant engagement with all dealers, developers and mortgage brokers aligned to country engagement model and strategy.\n\nRisk Management\nEnsure a full understanding of the risk and control environment in area of responsibility\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nCountry Client Acquisition, Country Relationship Business Banking and Employee Banking teams\nOther Responsibilities\nEnsure that prospects and existing customers are clearly communicated about the bank charges/terms and conditions.\nEnsure “Customer Due Diligence” requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.\nData confidentiality and secrecy norms of the bank are fully adhered to.\nEnsure that all applications (Account opening forms or loan application form) are being cross-checked prior to submission.\nEnsure that the sales process prescribed by the bank is fully adhered to.\nEnsure full awareness of all policies related to Mis-selling etc. & comply the same.\nMaintain complete and detailed knowledge of all the assigned products.\nMaintain accurate and up to date activity records.\nSkills and Experience\nMust-have Skills\nAction Oriented\nCollaborates\nCustomer Focus\nOther Skills\nStrategic Mindset\nCourage\nDecision Quality\nNimble Learning\nQualifications\nKey Experiences\nMore than 5 years of experience in mortgage, preferably in the banking or financial industry.\nStrong sales and negotiation skills.\nKnowledge of mortgage products and the property market is an added advantage.\nExcellent communication and interpersonal skills.\nAbility to build strong customer relationships.\nPossess a valid driving license as the role requires travelling.\nAbout Standard Chartered\nWe're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.\nOver our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.\nWhat We Offer\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.\n A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.\nVisit our careers website to learn more about us: www.sc.com/careers.","description_format":"text","description_chars":5639,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual 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