{"id":4092772,"url":"https://alion.io/job/standard-chartered-priority-mortgage-relationship-manager","title":"Priority Mortgage Relationship Manager","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":96,"open_postings":79,"ghost_share":0,"stale_share":0.354,"repost_share":0.013,"time_to_fill_p50_days":21,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johor Bahru, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-11T20:31:03Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Job Summary\nThe Business Development Executive is to join our Personal Banking Mortgages Team in Petaling Jaya Office, the job holder is responsible for driving mortgage sales growth by acquiring new customers and deepening relationships with existing clients, also to involves actively prospecting for potential customers, providing comprehensive financial advice, and ensuring a seamless customer experience throughout the mortgage application process.\nKey Responsibilities\nBusiness\nSource for prospective clients (Personal, Priority and Business Banking) for mortgage loans through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers.\nUnderstand client needs for mortgage financing, structure proposed solution and close the sale further to credit approval.\nUnderstand and uncover client’s other financial needs and refer relevant retail and wealth products\nWorking alongside EB and segment team to include Mortgage offers as part of corporates offers as part of cross-sales activities\nProcesses\nEnsure adherence to concerned policies including on call reports, appointments with customers and pipeline management to ensure timely completion of end to end mortgage process.\nConduct regular scheduled visits and develop constant engagement with all dealers, developers and mortgage brokers aligned to country engagement model and strategy.\nRisk Management\nEnsure a full understanding of the risk and control environment in area of responsibility\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nCountry Client Acquisition, Country Relationship Business Banking and Employee Banking teams\nOther Responsibilities\nEnsure that prospects and existing customers are clearly communicated about the bank charges/terms and conditions.\nEnsure “Customer Due Diligence” requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.\nData confidentiality and secrecy norms of the bank are fully adhered to.\nEnsure that all applications (Account opening forms or loan application form) are being cross-checked prior to submission.\nEnsure that the sales process prescribed by the bank is fully adhered to.\nEnsure full awareness of all policies related to Mis-selling etc. & comply the same.\nMaintain complete and detailed knowledge of all the assigned products.\nMaintain accurate and up to date activity records.\nSkills and Experience\nRelationship Management\nSales\nCustomer Support Policies, Standards and Procedures\nAddressing Customer Needs\nCustomer Acquisition\nQualifications\nMinimum of one years of experience in sales, preferably in the banking or financial industry.\nStrong sales and negotiation skills.\nKnowledge of mortgage products and the property market is an added advantage.\nExcellent communication and interpersonal skills.\nAbility to build strong customer relationships.\nPossess a valid driving license as the role requires travelling.\nEducation: Possess minimum SPM (passed)\nAbout Standard Chartered\nWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.\nOur purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.\nTogether we:\nDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do\nNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well\nAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term\nWhat we offer\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\nTime-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - 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