{"id":1672878,"url":"https://alion.io/job/standard-chartered-splst-comms-surv-","title":"Spl'st, Comms Surv.","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":395},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-02T07:30:14Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-11T19:35:06Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Job Summary\nThe Communications Surveillance Program is to detect potential market misconduct (such as market manipulation, disclosure of Material Non-Public Information, and disclosure of false or misleading information inducing transactions) through the review of Electronic and Voice Communication alerts of identified in-scope employees. This role (Compliance Surveillance Analysts) will conduct reviews of surveilled SCB employees to detect such potential violations, escalate to appropriate parties / control partners e.g.Conduct, Financial Crime and Compliance (CFCC Advisory Compliance), and follow through till case closure.\nKey Responsibilities\nProcesses\nCommunications Surveillance includes system generated alerts (electronic communication & voice) review, and ad-hoc thematic reviews.\nPerform initial review of alerts and/or escalate cases by following the relevant Surveillance Procedures to detect potential market misconduct or mis-selling risks as well as irregular behaviour that may lead to regulatory / compliance issues.\nEscalate any potential issues to the Team Leads / Communications Surveillance SMEs for further review and follow up, where necessary.\nPerform initial investigation to support case prior to escalation where required, this includes data extraction and reviews from i.e. Bloomberg, Reuters, Skype, MS Teams, Ice Chat, Symphony etc.\nDrive / encourage initiatives aimed at helping improve efficiency and boost quality of existing surveillance processes (automated alerting / manual) as well as the design and implementation of controls. Actively strive to enhance the current scenarios / systems and challenge status quo through driving improvement / automation initiatives. Manage and protect business as usual capability during change programs / remediation initiatives.\nSupport other stream of work whenever there is a business need.\nRisk Management\nResponsible for identifying, assessing and / or escalating potential market misconduct and mis-selling risks to the Team Leads / Communications Surveillance SMEs for further review and follow up.\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nLead the Compliance Surveillance team in GBS Malaysia to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets, Financial Crime Prevention; Creating the Right Environment.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nSupport effective and timely communication along with collaboration cutting through functions, businesses, and locations.\nOther Responsibilities\nEmbed Here for good and Group’s brand and values in the Compliance Team.\nPerform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.\nSkills and Experience\nManage Conduct\nManage Risk\nCompliance Policies and Standards\nCompliance Review and FCC Assurance\nSurveillance\nInvestigations\nCompliance Risk Assessment\nManage Change\nManage Projects\nQualifications\nBachelor degree and 4-8 years of work experience in the financial industry, preferably in the market conduct / compliance / communications surveillance space\nBanking knowledge in terms of customers, products, transactions and operations\nExperience in the communication surveillance process and the vendor tools, including but not limited to Digital Reasoning, Nexidia, preferred\nProficient in MS Office Suite, e.g. Power Query; additional programming capabilities e.g. Python, VBA is advantageous\nExcellent communication in English (articulation and writing), Mandarin, Cantonese. Additional language capabilities e.g., Bahasa, Korean, Hindi advantageous\nAnalytical, attention to details.\nAbility to multitask, prioritise and meet deadlines.\nAbout Standard Chartered\nWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.\nOur purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.\nTogether we:\nDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do\nNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well\nAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term\nWhat we offer\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.\n Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - 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