{"id":3054745,"url":"https://alion.io/job/standard-chartered-team-lead","title":"Team Lead","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":52,"ghost_share":0,"stale_share":0.519,"repost_share":0.019,"time_to_fill_p50_days":17,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bukit Jalil, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":32000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T03:18:28Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T22:32:34Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Summary\nTo process / support multiple activities / products of Retail Banking; ensure authorized instruction are process in accordance with established regulatory, credit and lending guidelines and policies to safeguard the Bank’s interest.\nKey Responsibilities\nStrategy\nCustomer Management\nEnsure consistent delivery of high-quality services to customers through meeting or exceeding customer expectation guided by the Service Level Agreement, efficiency/accuracy standards and good business processes / judgment.\nTo avoid operational / reputational losses and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group.\nBusiness\nTransaction Processing Activities\nProcesses\nTransaction Processing Activities\nOnboarding Wealth Lending Client.\nTo perform OD limit processing for Secured facilities.\nPerforming collateral maintenance.\nAble to drive quality work and maintain timeliness within teams.\nPeople & Talent\nWork Management\nPrioritizes and schedule dept. workload accordingly to meet volume peaks & troughs.\nCommunicates own work plan issues and escalates potential “Bottlenecks’ to Line Managers.\nRisk Management\nControl & Risk Mitigation\nAdheres to laid out processes and procedures of the bank while completing process actions.\nPrompt and early escalation of risk issues to Line Managers.\nIdentify errors and omissions resulting from routine process actions and ensure regular updating of process procedures (DOI).\n\nGovernance\nControl & Risk Mitigation\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nFront Office (Relationship Managers / Customer Service Managers)\nIn-country Operations Teams\nIn-country Wealth Management / Credit Ops / CMPS / Risk Monitoring Teams\nRelated Departments eg, Product Control, Finance, etc\nOther Responsibilities\nLearning and Development\n1.To ensure team of junior operations officers delivers department goals and BAU accordingly.\n2.Guide and share knowledge between team members to serve as support to one another.\n3.Participate in cross training across products and functions (i.e. Support Functions) as part of contingency plan.\nSkills and Experience\nCollateral & Documentation Management\nTrade Processing\nTrade Settlement\nAccount Maintenance\nAML/KYC Due Diligence\nAbout Standard Chartered\nWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.\nOur purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.\nTogether we:\nDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do\nNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well\nAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term\nWhat we offer\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.\n Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - 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