{"id":3859856,"url":"https://alion.io/job/standard-chartered-team-leader-cmo","title":"Team Leader -CMO","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":96,"open_postings":81,"ghost_share":0,"stale_share":0.333,"repost_share":0.037,"time_to_fill_p50_days":21,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T08:47:11Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T13:19:57Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nThis role exists to ensure the accurate, timely and controlled execution of cash management activities across payment processing, clearing, client instructions, account maintenance and static data services. The role is responsible for delivering reliable operational outcomes that support client transactions, safeguard financial assets and maintain the integrity of the Bank's cash management services.\nThe role is accountable for processing and validating transactions, maintaining critical customer and product data, identifying and escalating operational exceptions, and ensuring service delivery aligns with agreed service levels, regulatory obligations and internal control standards. Through disciplined execution and strong operational risk management, the role contributes to client satisfaction, operational resilience and sustainable business growth.\nWorking closely with Operations teams, Service Delivery partners, Risk and Compliance functions, Technology teams and business stakeholders, the role helps convert operational requirements into consistent service outcomes. The role supports process efficiency, client experience and operational excellence but does not own product strategy, client relationship management or enterprise-wide operational policy.\nKey Responsibilities\nService Delivery & Transaction Processing\nExecute payment, clearing and cash management activities accurately and within agreed turnaround times to support uninterrupted client servicing.\nValidate customer instructions, transaction data and processing requirements to ensure operational accuracy and minimise processing risk.\nResolve operational exceptions and processing breaks through timely investigation, escalation and corrective action.\nDeliver service outcomes that consistently meet productivity, quality and client service standards.\nCash Management Operations & Data Integrity\nMaintain customer, account and product static data to ensure completeness, accuracy and operational readiness across cash management services.\nApply established operational controls when performing account maintenance, pricing, billing and related operational activities.\nEnsure transaction and client records are accurately captured and maintained to support operational, regulatory and audit requirements.\nIdentify data quality issues and drive corrective actions that improve operational effectiveness and minimise service disruptions.\nRisk Management & Control Effectiveness\nApply operational risk controls that safeguard the Bank against transaction errors, operational losses and control breakdowns.\nConduct independent validation activities in accordance with segregation of duties, authority limits and control requirements.\nIdentify, assess and escalate operational risk events, control weaknesses and emerging risks through appropriate governance channels.\nSupport remediation activities that strengthen control effectiveness and reduce recurring operational issues.\nRegulatory Compliance & Governance\nApply regulatory requirements, internal policies and operational procedures consistently across all cash management activities.\nPerform AML, sanctions and other financial crime-related checks in line with Bank standards and escalation requirements.\nMaintain accurate records and evidence that support audit reviews, governance reporting and regulatory inspections.\nPromote adherence to conduct, compliance and risk standards that protect the Bank and its clients.\nContinuous Improvement & Operational Excellence\nIdentify opportunities to simplify processes, improve service quality and enhance operational efficiency across the end-to-end workflow.\nContribute to operational change initiatives, testing activities and business continuity readiness to support resilient service delivery.\nSupport the implementation of digitisation, automation and process enhancement initiatives that improve operational outcomes.\nShare process insights and improvement opportunities to strengthen team effectiveness and service performance.\nStakeholder & Client Service Management\nCollaborate with internal stakeholders to resolve service issues and ensure effective delivery of cash management services.\nCommunicate operational issues, risks and service impacts clearly to relevant stakeholders to support timely resolution.\nBuild trusted working relationships that facilitate effective issue management and service improvements.\nSupport a client-focused culture by delivering responsive, accurate and professional operational services.\nMotivations\nMotivated by delivering accurate and reliable operational outcomes in a high-volume, time-sensitive environment.\nEnergised by solving operational challenges, improving processes and enhancing service quality.\nThrives in environments that value collaboration, accountability, strong controls and continuous improvement.\nSkills and Experience\nPriority Skills\nPayment Processing\nCash Management\nCertification and Accreditation\nGovernance, Risk, and Compliance (GRC)\nOperations Management\nProject Management\nService Delivery\nSettlement Management\nOther Skills\nTransaction Management\nIssue Management\nStakeholder Engagement\nService Recovery\nQualifications\nBusiness English\nAbout Standard Chartered\nWe're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.\nOver our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.\nWhat We Offer\nBeing part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.\n A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.\nVisit our careers website to learn more about us: www.sc.com/careers.","description_format":"text","description_chars":7061,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Annual leave","Continuous learning","Flexible schedule","Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-06T08:47:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:40","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-team-leader-cmo","json_url":"https://alion.io/job/standard-chartered-team-leader-cmo.json","meta":{"generated_at":"2026-11-09T07:03:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3885,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20709},"rest":"https://alion.io/mcp/rest/get_company?id=20709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandard-chartered-team-leader-cmo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandard-chartered-team-leader-cmo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandard-chartered-team-leader-cmo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standard-chartered-team-leader-cmo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandard-chartered-team-leader-cmo"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3859856}},{"tool":"search_jobs","arguments":{"company":"sc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3859856},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}