{"id":1251562,"url":"https://alion.io/job/standard-chartered-technical-analyst-fmis","title":"Technical Analyst - FMIS","company":{"id":20709,"name":"Standard Chartered","domain":"sc.com","url":"https://alion.io/company/standard-chartered-gbs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-09-25T18:35:10Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T02:18:31Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Summary\nAs part of a rationalisation program FMIS is setting up a team to manage and support (L1 to L2) the following type of applications used by the FM business Globally. This is a new team so the initial requirements will be to support applications, Infrastructure related projects approved by FM PM management.\nThe following type of applications are within the scope of this team:\nMarket Data Service (MDS) - market data applications including, but not limited to, Bloomberg, Refinitiv (London Stock Exchange Group) EIKON, FXT support\nRegulatory Applications (applications required for communication with the various regulators in countries operating an FM business) in various countries\nLocal Banking Applications. Applications with direct feeds into local banks.\nTransactional systems - LSEG FXT, Workspace, Bloomberg, Trader Voice etc\nEUC (End User Computing) and ECN (Electronic Communication Network. It is a type of electronic trading system that facilitates the trading of financial instruments, such as stocks, currencies, commodities, and other securities.) applications for the Financial Markets business.\nKey Responsibilities\nInitial responsibility will be to define the applications in scope and on-board them, including documentation (knowledge base etc.)\nTo provide 1st & 2nd level support for all the service mentioned above.\nFulfil the ITIL requirements including Problem, Change and incident management.\nFulfil SRM (Service Request) tickets.\nTo manage and liaise with vendors pertinent to the applications mentioned above, with regard to elevated support requirements.\nRespond to audit and risk requirements.\nEstablish and maintain DR/BCP environments where applicable.\nIP Whitelisting & general Connectivity issues - Web Security rules (MS Defender etc).\nPackaging/installation\nDebugging (log gathering etc). Strictly limited to liaison with the vendor and acting under their instruction\nProxy, Firewall settings, Zscaler issues, Whitelisting of sites, Browser issues/settings\nInvolving other internal technical teams to help e.g. security, networks etc.\nTroubleshooting issues and general investigation.\nManagement of leased lines (even though should be fully onboarded if has one)\nWeekend testing especially if vendor makes application changes/upgrades\nProvide management cover in the absence of manager.\nStrategy\nShould always be seeking for potential to improve the environment, especially around automation and monitoring, to ensure a pro-active and well managed environment\nBusiness\nLiaise with business units, other supporting operations and external business partners when necessary to capture business opportunities in a timely and effective way\nSupporting various stakeholders on regulatory and audit requests\nMaintain good working relationships with the various Business Units, Finance, Risk, Technology and Operations community\nUndertake ad-hoc duties and when delegated by Line Manager\nProcesses\nDeliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics\nDrives relevant targets across team. Ensures that the team works collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and to within agreed service level agreements including turnaround times, productivity, and quality\nEnsure work performed by team is error free with no operating losses and adheres to first time-right principles. Contribute to the teams’ BAU productivity at the highest standards, ensuring minimal rework across the team within all processes managed.\nResolve escalations from team, including follow-up with Vendors, Clients\nAppropriately challenge stakeholders in the value chain where necessary, facilitating resolution of complex cases and where blockages exist that impact execution\nEnsure, lead and monitor both strict adherence to regulatory requirements, and efficient preparation for Audit reviews\nResponsible for appropriate and timely escalation, especially significant risk issues, to any governance committees or to other stakeholders in senior management, risk or control functions as appropriate\nPerform other responsibilities assigned under Group, Country, Business or Functional policies and procedures\nPeople & Talent\nCollaborate with members of the team and plan individual training to be completed over the P3 cycle, to achieve required competencies\nEnable team to function optimally, providing guidance and coaching to members. Drive and encourage cross-training and mentorship, facilitating interchange of best practices amongst team members and across teams\nRisk Management\nAwareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit\nComply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk manager and Line Manager\nEnsure a clear and uniform approach towards implementation of the global operating model for all CRC-CM-related processes, and adherence to DOIs\nReport any deviation (if any) to appropriate authorities and obtain proper dispensations\nProactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework\nGovernance\nEnsure robust performance management in place using relevant Productivity / Performance MIS. Monthly, quarterly and annual review discussions to be completed by stipulated timelines\nEnsure that appropriate internal resources, systems, procedures and controls are in place and are operating effectively and timely reporting/escalation of significant risk issues to senior management\nEnsure there are appropriate frameworks in place to guarantee that CM team functions within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with management, direct reports and other stakeholders.\nEnsure, lead and monitor both strict adherence to regulatory requirements, and also efficient preparation for Audit reviews\nMaintain oversight on quality & timeliness of ‘Service Review Meetings’ (SRM) to be held every month between Hub & Country Teams\nManage remediation’s as required to ensure gaps in capability, process or data/docs are brought up to a best-in-class standard over time\nUtilize metrics and the agreed service standards to drive decisions and improve operational service excellence\nRegulatory & Business Conduct\nDisplay exemplary conduct and live by the Group’s Values and Code of Conduct.\nTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.\nEffectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.\nKey stakeholders\nFinancial Markets business (Head of FM, COO and business head),\nFMIS, PSS, Technology Service Managers, in-country tech teams, CIO’s\nInfrastructure/Tech Operations Domain Managers\nIT Security team\nRegulatory Tech Support / Broker Tech Support team\nOther Responsibilities\nWould expect candidate to lead vendors and manage vendors.\nWould expect candidate to successfully challenge vendors on things like (but not exclusive to) costs, processes, technical infrastructure, networks, etc.\nWould expect candidate to challenge internal processes to drive efficiency, do the right thing, never settle.\nLead colleagues where appropriate. (should be capable of covering for the team Lead / Manager when they are absent)\nChallenge upwards and sideways where appropriate.\nDrive effective change.\nDemonstrate effective communication to a multitude of stakeholders.\nManage commercials if required.\nSkills and Experience\nFinancial Markets business Trading Room Support\nElectronic application support\nRegulatory, Brokers Trading Applications\nStandard desktop applications (MS Office etc)\nNetwork (including firewalls and perimeter defence tools such as zScaler)\nInternet protocols\nQualifications\nMinimum + Yrs knowledge experience in managing IT support, operations, and project implementations in a wholesale bank environment including trading room.\nKnowledge of wholesale bank services that includes FX, MM, FI, Commodity, Equity Derivatives products, Regulatory & Broker Trading applications\nUnderstanding of the end-to-end IT infrastructure that supports the wholesale bank services, including mainframe, mid-ranges, client-server, networking, telecommunications.\nStrong knowledge of e-business trading tools\nStrong PC / Server applications skills\nStrong knowledge of market information systems and services\nStrong knowledge of client server technologies\nStrong understanding of networking\nKnowledge of technologies and industry trends in relation to business requirements, and the direction of the Group.\nClear understanding of IT security policies.\nAbout Standard Chartered\nWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.\nOur purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.\nTogether we:\nDo the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do\nNever settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well\nAre better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term\nWhat we offer\nIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.\nCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.\n Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.\nFlexible working options based around home and office locations, with flexible working patterns.\nProactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits\nA continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.\n Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.","description_format":"text","description_chars":11507,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning","Equity","Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-25T18:35:10Z"}],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.563,"p_room":0.55,"age_days":2,"expected_fill_days":2,"reasons":["conf:51","velocity","win:tail","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/standard-chartered-technical-analyst-fmis","json_url":"https://alion.io/job/standard-chartered-technical-analyst-fmis.json","meta":{"generated_at":"2026-09-29T01:02:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":822,"day_limit":5000,"remaining_today":4178,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}