{"id":1917452,"url":"https://alion.io/job/standardaero-customer-project-manager-assc","title":"Customer Project Manager Assc","company":{"id":2012860,"name":"StandardAero","domain":"standardaero.com","url":"https://alion.io/company/standardaero-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":24,"ghost_share":0,"stale_share":0.542,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Augusta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1558},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-05T16:01:38Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-13T14:21:38Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Customer Project Manager Associate, Airframe\nBuild An Aviation Career You’re Proud Of!\nTake charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organization to help ensure flight and product efficiency.\nAt StandardAero Augusta's Business Aviation MRO, we perform heavy maintenance on 27 models of corporate aircraft, while our Engine Shop performs comprehensive overhauls on Honeywell engines and APUs. Our facility supports an extensive range of aircraft models, including Dassault Falcon, Hawker, Bombardier Challenger, Gulfstream, andEmbraer.\nJoin our team as a Customer Project Manager, where you will serve as the primary liaison between maintenance teams and our customers, ensuring seamless project execution. In this role, you will manage the service and delivery for multiple clients and their aircraft.\nWhat You’ll Do:\nAct as the primary point of contact between customers and Crew Chiefs, ensuring clear communication and alignment on project objectives.\nManage approximately five (5) clients at a time, balancing multiple projects while ensuring high-quality service and on-time delivery.\nEstablish detailed operational objectives and action plans to meet project performance goals.\nDevelop and oversee program plans and schedules, ensuring adherence to milestones and operational targets.\nUtilize control systems and reports to measure project progress, including project schedules, budgets, material orders, labor targets, and Contract Change Orders (CCO).\nIdentify potential project challenges and implement corrective actions in a timely manner.\nEnsure all company contract commitments are met and executed per customer agreements.\nCoordinate technical activities across departments, including production, procurement, quality control, logistics, and administration.\nObtain customer approvals for work scope changes and overtime as needed.\nProvide alternative solutions and justifications for deviations from the project plan while developing recovery strategies.\nDrive sales by informing customers about company capabilities, special programs, and pricing incentives.\nPrepare customer quotations and administer warranty claims and special programs.\nReview invoices for accuracy, ensuring proper labor, materials, cost, and contract compliance.\nInvestigate and resolve customer concerns and billing disputes in collaboration with internal teams.\nEnsure compliance with company-wide quality, environmental, and Safety Management System (SMS) policies.\nPosition Requirements:\nMust have experience in Business Aviation or an MRO environment\nMinimum 3 years of Project Management experience in Aviation \nProficiency with Salesforce (CRM) and Microsoft Office (MS Project/ SharePoint/Excel/ Outlook)\nMust be available to work onsite Monday-Friday at our Augusta, GA (AGS) facility\nDemonstrated ability to lead teams in a matrix environment (without direct reporting responsibility)\nMust be authorized to work in the U.S. without sponsorship\nHigh School Diploma or GED equivalent\nPreferred Characteristics:\nExperience working with Hawker, Gulfstream, Challenger, Falcon, and/or Embraer corporate aircraft.\nSpecialized certifications/training from aircraft manufacturers, OEM suppliers, FlightSafety, technical schools and/or CAE.\nExperience working in a Business Aviation MRO\nStrong business and financial acumen relevant to aviation, billing, and financial statements.\nStrong organizational, analytical, and decision-making skills with situational awareness.\nExcellent verbal and written communication skills, including presentation skills.\nStrong customer relations and conflict resolution skills.\nBenefits that make life better:\nRelocation and Sign-on Bonus Eligible \nComprehensive Healthcare Insurance\n401(k) with a 5% company match, immediately vested.\nPaid Time Off accrued from day one\nAnnual Bonus opportunities\nHealth & Dependent Care Flexible Spending Accounts\nShort & Long-Term Disability Insurance\nLife & AD&D Insurance\nCareer development and cross-training opportunities","description_format":"text","description_chars":4125,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Manufacturing","Space & Aerospace","Aircraft Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-05T16:50:11Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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