{"id":3879237,"url":"https://alion.io/job/standex-electronics-application-support-specialist-erp-ms-sql","title":"Application Support Specialist (ERP & MS SQL)","company":{"id":2396544,"name":"Standex Electronics","domain":"standexelectronics.com","url":"https://alion.io/company/standexelectronics","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vadodara, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Least Privilege","optional":false},{"name":"MS SQL","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-06T17:24:02Z","employer_posted_date":null,"last_verified_at":"2026-11-06T17:24:02Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Company: STANDEX ELECTRONICS (GRID) - (Previously Narayan Powertech Pvt. Ltd.)\nPosition: Application Support Specialist\nJob location: Padra, Vadodara - Gujarat\nDepartment: IT \nReports to: IT Head \nExperience:4 to 5 years working experience in applications setup projects\nRole Purpose:\nThe Application Support Specialist is the single internal point of contact for day-to-day support and changes across the company's three ERP systems — DataNote (MS SQL), stERP (MS SQL) and Tally Enterprise 7.0 — as well as custom-developed applications built in-house or supplied by third-party vendors. The role is primarily user-support and MS SQL driven - resolving user issues, implementing and supporting business applications, writing and modifying stored procedures and SQL queries, optimizing database performance, and coordinating with third-party support vendors and the original developer for deeper changes.\n\nJob Responsibilities:\nA. User Support (Primary role)\nAct as the first internal point of contact for all DataNote, stERP and Tally user issues across all sites.\nLog, triage, resolve and close tickets within SLA (8h / 24h); keep users informed of progress.\nDiagnose whether an issue is data-related, configuration-related, application-related or infrastructure-related, and resolve or route accordingly.\nProvide user training, create SOPs / quick-guides, and reduce repeat tickets through root-cause fixes.\nImplement, configure, test, deploy and provide ongoing support for custom-developed applications created in-house or delivered by third-party vendors.\nB. MS SQL Development & Changes (Core role)\nWrite, modify and debug MS SQL stored procedures, functions, triggers, views and complex queries — mainly for DataNote change requests.\nPerform database query optimization and performance tuning (indexing, query restructuring, execution-plan analysis).\nInvestigate and fix data issues (mismatches, incorrect postings, duplicates) via controlled, documented corrections — never ad-hoc direct edits to production.\nBuild and maintain MIS reports, dashboards and data extracts from the ERP databases.\nC. Manufacturing ERP Functional Knowledge (Required / To Be Developed)\nUnderstand — or rapidly build — functional knowledge of manufacturing ERP processes: Sales Order → Production Planning → BOM → Stores / Inventory → QC → Dispatch → Invoicing → Excise / GST.\nMap user issues and change requests to the correct functional area and understand the downstream impact on stock, costing and financial postings.\nCandidates without prior manufacturing exposure are acceptable if they demonstrate the aptitude and willingness to develop this domain knowledge quickly (structured on-the-job learning plan will be provided).\nGrow into the functional bridge between shopfloor / commercial users and the ERP so that support and changes are business-accurate, not just technically correct.\nD. Statutory Audit Compliance, Change Documentation & SoD (KEY AREA)\nStatutory audit compliance is a critical accountability of this role. Every ERP change and data correction must be fully documented and audit ready.\nFollow the Change Management process rigorously for all ERP changes — Change Request, impact analysis, approval, UAT sign-off, deployment, rollback plan and post-implementation documentation. No undocumented changes to production.\nEnforce Segregation of Duties (SoD) — ensure conflicting activities (e.g., creating vs approving a transaction, or developing vs deploying a change) are appropriately separated and access is granted on a least-privilege basis.\nMaintain complete audit evidence: change logs, approval trails, user-access registers and periodic access reviews for statutory (Deloitte), internal and customer audits.\nSupport auditors directly with change history, SoD matrices and access documentation during statutory audit cycles.\nE. Vendor & Change Coordination\nCoordinate with 3rd-party support providers and the original developer (Safal) for complex changes that require vendor involvement; track open items, timelines and paid-support usage.\nCoordinate the full lifecycle of vendor-developed applications, including requirements clarification, technical review, testing, implementation, release documentation, issue escalation, upgrades and knowledge transfer to internal support teams.\nF. Future ERP Migration (Strategic – 2–3-year horizon)\nAct as internal application owner during the planned phase-out of DataNote / stERP / Tally and migration to a next-gen ERP (Oracle / SAP B1 / SAP S/4HANA / Epicor).\nSupport data mapping, cleansing, extraction and reconciliation from the legacy MS SQL databases during migration.\nParticipate in requirement gathering, UAT and cutover activities for the new platform.\n4. Required Skills & Qualifications:\nStrong MS SQL Server — stored procedures, functions, triggers, views, CTEs, analytical & aggregate functions, joins, MERGE.\nProven database optimization & performance tuning — indexing strategy, query restructuring, execution-plan analysis.\nHands-on application / ERP support experience with end users (ticket-based support environment).\nAbility to troubleshoot production issues methodically and communicate clearly with non-technical users.\nUnderstanding of change documentation & Segregation of Duties (SoD) for statutory-audit compliance — or a demonstrated willingness and aptitude to follow such disciplined processes.\nManufacturing ERP functional knowledge — required or willing to develop rapidly (Sales Order, Production, BOM, Stores, QC, Dispatch, Invoicing).\nBehavioral:\nService-oriented, patient and responsive with users; strong ownership of tickets.\nHighly process-driven and documentation-disciplined — essential for Change Management and statutory-audit compliance.\nWilling and able to learn a new ERP platform for the upcoming migration.\n\nClick to apply or send an email on [HIDDEN TEXT]\n\nPreeti Arya\nAssistant Manager - HR","description_format":"text","description_chars":5902,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Passive Components & Connectors"],"lifecycle":[{"event":"open","at":"2026-11-06T17:33:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/standex-electronics-application-support-specialist-erp-ms-sql","json_url":"https://alion.io/job/standex-electronics-application-support-specialist-erp-ms-sql.json","meta":{"generated_at":"2026-11-07T16:41:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2396544},"rest":"https://alion.io/mcp/rest/get_company?id=2396544"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstandex-electronics-application-support-specialist-erp-ms-sql"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstandex-electronics-application-support-specialist-erp-ms-sql"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstandex-electronics-application-support-specialist-erp-ms-sql"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/standex-electronics-application-support-specialist-erp-ms-sql\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstandex-electronics-application-support-specialist-erp-ms-sql"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3879237}},{"tool":"search_jobs","arguments":{"company":"standexelectronics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3879237},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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