{"id":2347218,"url":"https://alion.io/job/stannah-field-service-manager-4","title":"Field Service Manager","company":{"id":5898,"name":"Stannah","domain":"stannah.com","url":"https://alion.io/company/stannah","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":66000,"period":"year","method":"role_country_seniority_unknown","sample_n":1295},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T12:26:28Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-20T20:04:28Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.\nJoseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.\n Field Service Manager Jobs in Brackley at Stannah - Join Our Team!\nStannah is a proud leader in the global lift market, focused on the future and committed to keeping our products at the forefront of safety and innovation. We continue to evolve to meet the changing demands of the world around us.\nThis is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manger to inspire a team to deliver exceptional service aligned with our values and safety standards.\nAs Field Service Manager , you’ll lead the delivery of our Domestic Branch Business Plan-overseeing PPM performance, LOLER defect management, call-out responsiveness, first-time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence.\nYou’ll manage and support our Domestic Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently.\nThe successful candidate will be based at our Brackley Service Branch, with travel across the region to be expected, so a full UK driving licence is essential.\nWorking hours: Monday -Thursday 8am till 4.45pm, Friday 8am till 3.45pm\nField Service Manager Job Responsibilities:\nEfficiently plan Engineers workloads\nManage absence, performance, and appraisals for the team.\nEnsure compliance with all Health and Safety procedures. Conduct risk assessments and method statements\nCarry out regular site monitoring\nMaintain relationships with customers, addressing any queries and complaints\nMaintain credit control logs and CRM\nPlease see here for full Job Description: Field Service Manager job description\n Field Service Manager Job Requirements:\nPrevious experience working within the lift industry or similar service industry with transferable skills is essential\nRelevant technical or management qualifications would be desirable\nNVQ Level 2 in Stairlifts \n If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!\nBenefits Include:\nMarket Aligned Salary, paid on a monthly basis\nProfit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits\n25 days holiday, plus bank holidays\nHoliday scheme to buy extra days’ annual leave\nPension Scheme. Matched contribution/salary sacrifice\nSimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more\nLife Assurance Scheme\nLong Service award scheme, with holiday benefit\nCompany Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more\nEmployee Assistance Programme. A workplace initiative to support and enhance well-being\nEnhanced maternity and paternity provision\nCar allowance\nStannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.\nWe are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.\nWe take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!\nWe reserve the right to close this vacancy early if we receive high numbers of applications for the role.\nAppropriate right to work must be held by applicants. Sponsorship is not available.","description_format":"text","description_chars":4364,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Mobility & Assistive Devices"],"lifecycle":[{"event":"open","at":"2026-10-12T12:59:14Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.728,"p_room":0.945,"age_days":7,"expected_fill_days":13,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/stannah-field-service-manager-4","json_url":"https://alion.io/job/stannah-field-service-manager-4.json","meta":{"generated_at":"2026-10-20T21:08:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24570,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5898},"rest":"https://alion.io/mcp/rest/get_company?id=5898"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstannah-field-service-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstannah-field-service-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstannah-field-service-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stannah-field-service-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstannah-field-service-manager-4"}]}