{"id":4268609,"url":"https://alion.io/job/staples-account-manager-2","title":"Account Manager","company":{"id":1754708,"name":"Staples","domain":"staples.com","url":"https://alion.io/company/staples-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":45,"ghost_share":0,"stale_share":0.911,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St. Catharines, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-13T14:41:25Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:06:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Some of what you will do:\nThe Account Manager is responsible for delivering on sales and profitability quota targets, exceeding organizational KPI’s, as well as retaining and penetrating business essentials and growth category sales in existing locations of assigned (primarily large and enterprises sized) accounts within a defined geographic territory. The AM serves as the primary contact for buyers and works together with Growth Category Specialists (such as Facilities, IT, Furniture, Print, Promo), Customer Service and other company resources to manage and grow the day-to-day customer relationship. Account Manager also develops business by driving increased compliance and sales across their entire portfolio.\nSpecifically, You Will:\nManages day-to-day relationship with customers by developing relationships with key contacts/buyers.\n\nActive in field work, exceeding all customer facing (in-person) Key Performance Indicators (KPI’s).\n\nIdentifies and builds relationships with customers, to penetrate deeper into Staples Professional key categories of Business Essentials and Growth Categories.\n\nIdentifies and develops strategy for short-term and long-term sales retention and penetration opportunities, by managing all funnel activity as well as all customer facing activity in the CRM.\n\nExecutes all prescriptive selling opportunities as provided including generated sales plays, customer facing activity, sales meetings and customer marketing opportunities.\n\nCoordinates account servicing and fulfillment with support from Customer Service.\n\nIntroduce, promotes and educates customers on Staples Professional’s growth categories.\n\nIncrease market share within portfolio of accounts through penetration of Growth Categories and reactivating assigned inactive & dormant accounts.\n\nSome of what you need:\n3+ years of sales experience penetrating or maintaining accounts\n\nPost-secondary education in business related discipline - Diploma or Degree preferred.\n\nPrevious office product industry experience is helpful.\n\nStrong knowledge and understanding of telesales and the sales planning process.\n\nStrong computer literacy with Microsoft Office Suite especially Outlook, Excel, and PowerPoint.\n\nExperience with Salesforce.com and SAVO.\n\nAbility to navigate systems including CRM (SFDC), Staples proprietary systems (Alpha), and proficient in use of Microsoft suite of products.\n\nExperience working with a CRM tool such as SFDC, preferred.\n\nSome of what you will get:\nAssociate discount\n\nHealth and Dental benefits\n\nRRSP/DPSP\n\nPerformance bonuses\n\nLearning & Development programs\n\nAnd more...","description_format":"text","description_chars":2602,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["B2B Commerce","Office Supplies & Stationery"],"lifecycle":[{"event":"open","at":"2026-11-13T17:06:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-13T19:50:23Z"},"pay":null,"html_url":"https://alion.io/job/staples-account-manager-2","json_url":"https://alion.io/job/staples-account-manager-2.json","meta":{"generated_at":"2026-11-13T19:50:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39580,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754708},"rest":"https://alion.io/mcp/rest/get_company?id=1754708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstaples-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstaples-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstaples-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/staples-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstaples-account-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4268609}},{"tool":"search_jobs","arguments":{"company":"staples.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4268609},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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