{"id":1824112,"url":"https://alion.io/job/staples-canada-bilingual-fren-inside-sales-development-representative","title":"Bilingual (FR/EN) - Inside Sales Development Representative","company":{"id":694255,"name":"Staples Canada","domain":"staples.ca","url":"https://alion.io/company/staples-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-04T06:27:34Z","employer_posted_date":null,"last_verified_at":"2026-10-04T06:27:34Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Some of what you will do:The Sales Development Representative (SDR) plays a critical role at the front end of the customer lifecycle, helping to drive growth by generating qualified pipeline and supporting sales efficiency. This entry-level role is ideal for individuals eager to break into B2B sales, customer development, and lifecycle management. Working closely with Marketing, Sales, and Customer Experience teams, the SDR is responsible for inbound prospecting, lead triage, lead assessment, distribution and reactivating dormant accounts.\nSpecifically, You Will:\nResponding to inbound leads with speed and structure: nurturing, enriching, qualifying, and conducting basic discovery.\n\nAssign leads to the appropriate sales or success team based on readiness and fit.\n\nQualify leads and schedule discovery meetings to support the sales pipeline.\n\nIdentify and engage new business opportunities through outbound calls, emails, and digital outreach.\n\nManages sales funnel and effectively identify opportunities to forward to the Business Development teams where appropriate.\n\nFollows a prioritized list of dormant accounts, meeting daily activity goals – outbound calls, live contacts, opportunities created and won accounts.\n\nEngages lapsed/ dormant customers through phone or video call to win back lost customer.\n\nSupport new customer onboarding through accurate and timely completion of basic account setup tasks.\n\nConduct proactive audits of assigned and unassigned accounts to ensure critical fields (email, contact info, competitor presence, employee count, etc.) are complete and current.\n\nIdentify and flag gaps or updates needed to support better segmentation, personalization, and follow-up.\n\nSome of what you need:\nPost secondary education or equivalent work experience.\n\nBilingualism (FRENCH/ENGLISH) is mandatory.\n\nAbility to ask discovery questions, understand pain points, and determine fit.\n\n0–2 years of experience in sales, customer service, retail, or business development (ideally in a B2B setting).\n\nInternship or part-time experience in sales or marketing is a plus.\n\nExperience working with CRM systems or lead databases preferred.\n\nFamiliarity with outbound calling or handling inbound inquiries is helpful.\n\nPhysical demands/working conditions:Remote Environment.\nSome of what you will get:\nAssociate discount\n\nHealth and Dental benefits\n\nRRSP/DPSP\n\nPerformance bonuses\n\nLearning & Development programs\n\nAnd more...\n\nOriginally posted on Himalayas","description_format":"text","description_chars":2476,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Office Supplies & Stationery"],"lifecycle":[{"event":"open","at":"2026-10-04T09:01:53Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely 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