{"id":1333977,"url":"https://alion.io/job/staples-enterprise-security-operations-center-supervisor","title":"Enterprise Security Operations Center Supervisor","company":{"id":1754708,"name":"Staples","domain":"staples.com","url":"https://alion.io/company/staples-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":17,"ghost_share":0,"stale_share":0.824,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Framingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2899},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-16T21:19:42Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-13T13:40:40Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Enterprise Security Operations Center Supervisor\nTuesday - Saturday, 3 - 1130pm EST\nOur digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services\nThe Enterprise Security Operations Center (ESOC) serves as the central hub for protecting Staples' people, facilities, assets, and business operations. Our team monitors and responds to security events across North America, supports crisis management and business continuity efforts, and partners with leaders throughout the organization to help ensure a safe, secure, and resilient workplace.\nThe Enterprise Security Operations Center Supervisor leads the day-to-day operations of the Enterprise Security Operations Center. In this role, you will supervise a team of security professionals, oversee physical security technologies and processes, and serve as an escalation point for complex security incidents and emergency situations.\nYou will help execute operational plans, maintain compliance with security standards, support executive protection and crisis management initiatives, and identify opportunities to continuously improve Staples’ security capabilities. This is an opportunity to make a meaningful impact by helping protect our people, facilities, and business operations across North America.\nWhat you’ll be doing:\nSupervise daily Enterprise Security Operations Center activities, including continuous monitoring, incident detection, threat assessment, and timely response to security events.\nLead the investigation, escalation, resolution, and documentation of physical security incidents, access control issues, workplace safety concerns, and emergency situations.\nLead, coach, and develop a team of security professionals while maintaining appropriate staffing coverage for a 24/7 operation.\nManage and optimize physical security systems, including CCTV, access control, alarm monitoring, mass notification, and related security technologies.\nDevelop, maintain, and enforce security procedures, response protocols, compliance standards, and operational best practices.\nConduct risk assessments, identify vulnerabilities, and implement mitigation strategies to reduce enterprise security risk.\nCoordinate with internal stakeholders, law enforcement, emergency responders, security vendors, and other external partners during incidents and investigations.\nSupport executive protection, crisis management, emergency preparedness, business continuity, and enterprise risk management initiatives.\nMonitor operational performance, conduct post-incident reviews, and recommend process and technology improvements.\nPrepare and deliver incident reports, executive briefings, intelligence summaries, and operational recommendations.\nIdentify opportunities to streamline, automate, and standardize security operations and procedures.\nSupport the implementation of new security technologies, programs, and organizational change initiatives.\nWhat you bring to the table:\nStrong leadership and team development capabilities.\nExcellent written and verbal communication skills.\nAbility to write, review, and present intelligence briefs, incident summaries, and operational recommendations to leadership.\nCritical thinking, analytical problem-solving, and sound decision-making abilities.\nAbility to remain calm, focused, and effective during high-pressure situations and crisis events.\nStrong collaboration, relationship-building, and stakeholder management skills.\nExcellent organizational, prioritization, and time-management abilities.\nAbility to exercise independent judgment when evaluating threats, directing incident response activities, and determining escalation requirements.\nHigh ethical standards and a commitment to handling confidential and security-related information with discretion.\nAdaptability and flexibility to support a 24/7 operational environment.\nWhat’s needed- Basic Qualifications:\nHigh School Diploma/GED \nAssociate degree in Criminal Justice, Security Management, Emergency Management, Business Administration, Information Security, or a related field or equivalent work experience.\n6+ years of progressively responsible experience in security operations, asset protection, law enforcement, military security, emergency management, intelligence operations, or a related field.\n2+ years of leadership, supervisory, team lead, or shift management experience.\nExperience managing security incidents, emergency situations, investigations, or crisis events.\nExperience using physical security technologies, including CCTV, access control systems, intrusion detection systems, and alarm monitoring platforms.\nExperience conducting risk assessments, security reviews, or operational audits.\nKnowledge of physical security principles, incident response procedures, emergency preparedness, and threat mitigation practices.\nExperience developing, implementing, or enforcing security policies, procedures, and operational standards.\nProficiency with Microsoft Office applications and security management platforms.\nAbility to work flexible schedules as needed to support a 24/7 operation.\nWhat’s needed- Preferred Qualifications:\nBachelor's degree in Criminal Justice, Security Management, Information Security, Emergency Management, Business Administration, or related field.\nProfessional certifications such as CPP, PSP, LPC, CISSP, or comparable industry credentials.\nExperience supervising three or more professional-level associates.\nExperience supporting executive protection programs.\nExperience working within a Security Operations Center or Enterprise Security Operations Center.\nExperience using threat intelligence and OSINT platforms such as Ontic, Flashpoint, or similar solutions.\nExperience administering mass notification systems such as Everbridge.\nExperience leading crisis management exercises, emergency preparedness programs, or large-scale incident response activities.\nExperience implementing security technology upgrades, integrations, or process improvement initiatives.\nKnowledge of business continuity planning, enterprise risk management, and crisis management practices.\nExperience working within a complex, multi-site, or global operating environment.\nProject management experience leading security-related initiatives from planning through implementation.\nWe Offer:\nInclusive culture with associate-led Business Resource Groups\n22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)\nOnline and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!\nThe salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.","description_format":"text","description_chars":7261,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Operations","Commerce","Consumer Goods","Gifts, Party Supplies & Souvenirs"],"lifecycle":[{"event":"open","at":"2026-09-27T13:32:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 137 · green card filings: 34","filings_12m":137,"filings_prev_12m":154,"green_card_filings_12m":34,"median_offered_wage_usd":136506,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.489,"p_room":0.45,"age_days":26,"expected_fill_days":17,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/staples-enterprise-security-operations-center-supervisor","json_url":"https://alion.io/job/staples-enterprise-security-operations-center-supervisor.json","meta":{"generated_at":"2026-10-13T17:23:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26558,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754708},"rest":"https://alion.io/mcp/rest/get_company?id=1754708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstaples-enterprise-security-operations-center-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstaples-enterprise-security-operations-center-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstaples-enterprise-security-operations-center-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/staples-enterprise-security-operations-center-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstaples-enterprise-security-operations-center-supervisor"}]}