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Key delivery outcomes expected from this role are:Support the team mission to maintain a record of zero incidents related to cert expiration events.\nWork closely with Cert LCM / PKI engineering team to patch, upgrade, remediate, validate Cert LCM / PKI applications and infrastructure\nWork closely with Cert LCM / PKI engineering team to identify opportunities for improved automation, stability, scalability, efficiency.\nMonitor and ensure stability of production and non-production Cert LCM / PKI applications and infrastructure\nRespond to Certificate and PKI related incident tickets within established SLAs\nFulfill service requests related to renewal or issuance of certificates within established SLAs, guiding requestors towards automated processes where possible\nExperience working with Venafi Trust Protection Platform, Microsoft ADCS, DigiCert CertCentral and DigiCert One\nFlexible working in shifts as per roster rotation.\nCross-skilling, Up-skilling in other services particularly CyberArk under the scope of the IAM operations team Beyond the above outcomes, driving continuous service improvements to automate the manual repetitive tasks.\nRequirements Basic\nQualifications\n4-7 years of experience in implementation & operations support leveraging leveraging MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One\nWorking in shift model as per roster rotation strategy\nTeam collaboration, Effective communication\nTechnical Skills:\nHands-on implementation & operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert One.\nPreferred\nQualifications\n• Hands-on implementation & operations support experience in MS PKI, Microsoft ADCS, Venafi Trust Protection Platform, DigiCert CertCentral and DigiCert 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