{"id":3433629,"url":"https://alion.io/job/staples-india-senior-security-analyst-ping-advanced-identity-cloud","title":"Senior Security Analyst - Ping Advanced Identity Cloud","company":{"id":4441822,"name":"Staples India Business Innovation Hub","domain":"staplesindia.in","url":"https://alion.io/company/staples-india","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":75,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-03T22:00:33Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Role Summary: The Senior Security Analyst should work as a technical SME for the Ping Advanced Identity Cloud (AIC) solution, key delivery outcomes expected from this role are:Understand requirements related to MINOR enhancements, develop, test and deploy\nAnalyze and resolve L3, L2 tickets\nApplication Onboarding in Ping AIC - Standard, out of the box patterns (SAML, OAUTH/OIDC, SCIM)\nApplication customization - JavaScript driven\nMinimal hands-on experience in Workforce access management solutions like Entra ID\nGood understanding of MFA, Passwordless authentication (FIDO2) and Identity Proofing\nTriage & resolve production incidents, restore the service availability within SLA targets\nAutomate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.\nCreate SOP documents for L1 service desk team\nGuide the Security analysts and associates deployed for CIAM workstream\nFlexible working in shifts as per roster rotation.\nCross-skilling, Up-skilling in other services under the scope of the CIAM Operations Beyond the above outcomes, driving continuous service improvements to automate manual L1/1.5 tasks.\nRequirements\nEducation\nRequirements: Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field. Years of Experience:4-7 years Minimum 2-3 years of relevant support experience in Ping Advance Identity cloud or Ping Access/Ping Federate or ForgeRock Identity Cloud or ForgeRock Open AM. Basic\nQualifications:\n4-7 years of experience in operations support leveraging access management solutions (Ping Advanced Identity Cloud or ForgeRock Identity Cloud or ForgeRock Open AM). Other CIAM solutions like OKTA, Ping Access/Ping Federate, Entra ID experience is acceptable, but Ping AIC or ForgeRock Identity Cloud experience (minimum 2-3 years) is mandatory.\nWorking in shift model as per roster rotation strategy\nTeam collaboration, Effective communication.\nTechnical Skills:\nHands-on operations support experience in Ping Advanced Identity Cloud or ForgeRock Identity Cloud or ForgeRock Open AM. L2/L3 tickets, App Onboarding.\nPreferred\nQualifications:\nCIAM Implementation and Operations support experience.\nExposure to Workforce access management implementation and multi-factor authentication.\n• Scripting and Java development experience","description_format":"text","description_chars":2328,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity"],"lifecycle":[{"event":"open","at":"2026-10-29T01:51:46Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.583,"p_room":0.75,"age_days":29,"expected_fill_days":30,"reasons":["conf:3","stale_co","velocity","win:late"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/staples-india-senior-security-analyst-ping-advanced-identity-cloud","json_url":"https://alion.io/job/staples-india-senior-security-analyst-ping-advanced-identity-cloud.json","meta":{"generated_at":"2026-11-03T22:30:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1171,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4441822},"rest":"https://alion.io/mcp/rest/get_company?id=4441822"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstaples-india-senior-security-analyst-ping-advanced-identity-cloud"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstaples-india-senior-security-analyst-ping-advanced-identity-cloud"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstaples-india-senior-security-analyst-ping-advanced-identity-cloud"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/staples-india-senior-security-analyst-ping-advanced-identity-cloud\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstaples-india-senior-security-analyst-ping-advanced-identity-cloud"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3433629}},{"tool":"search_jobs","arguments":{"company":"staplesindia.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3433629},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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