{"id":1334312,"url":"https://alion.io/job/staples-product-specialist-reverse-logistics","title":"Product Specialist, Reverse Logistics","company":{"id":1754708,"name":"Staples","domain":"staples.com","url":"https://alion.io/company/staples-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":19,"ghost_share":0,"stale_share":0.789,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":122},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-01T11:41:38Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-14T18:09:15Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Who we are\nAs the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.\nIf that’s you, let’s work, learn and grow together.\nWe are building an inclusive and diverse team\nStaples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.\nSome of what you will do\nUnder the direction of the Supervisor: Reverse Logistics eCommerce this role will be responsible for the repairing, grading and listing of select merchandise through our online eCommerce platforms. Each day will be fast-paced, challenging, rewarding and meaningful.\nSpecifically, you will:\nRepair, test, clean and refurbish a wide range of technology items (laptops, desktop computers, digital cameras, GPS’s, console gaming etc.) for sale on various online marketplaces.\nUse custom software and third-party auction management software, log items and prepare item descriptions for listing on eBay or other eComm platforms, taking product photographs as required. The Product Specialist is responsible for the creation of all listings to be published.\nWith guidance from the Supervisor, prioritize items and business needs for the day and week.\nEnsure the integrity of the binning system and inventory controls by properly binning all items at various stages of the testing to listing process.\nInvestigate any returned product for signs of fraud and report immediately to the Supervisor. \nEnsure the safety of all associates by following proper disposal of damaged batteries.\nResearch all products for average selling price on various online platforms to make recommendations for selling prices on our own product considering the grade of the item.\nThe OMS is accurately and completely filled out for every item, if OMS needs to be adjusted to allow for more or less product information they let the supervisor know immediately. \nCommunicate any items under warranty that require repairs right away to the Supervisor before the warranty period expires.\nQualifications:\nSome of what you need\nA minimum of 1-2 years of technical experience fixing issues on computers is required \nPost Secondary degree in applicable field or related work experience\nPrevious selling experience online is an asset\nStaples experience as a Resident Tech or Technology Consultant is preferred\nPrior retail experience is an asset\nMust have a good understanding of the eCommerce concept\nMust be adaptable to the consistent evolution of eCommerce and willing to adapt. \nStrong technical skills including how to assemble, disassemble, diagnose, and repair issues on desktop and laptop computers.\nStrong PC skills within a MS Office environment (Word, Excel and Access)\nCurious\nApproachable\nPassionate\nProblem solver\nSome of what you will get\nAssociate discount\nHealth and Dental benefits\nRRSP/DPSP\nPerformance bonuses\nLearning & Development programs\nAnd more...\nAdditional Information\nWarehouse environment\nMay be required to work alternate 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