{"id":1333990,"url":"https://alion.io/job/staples-regional-service-delivery-coordinator-full-time-2nd-shift","title":"Regional Service Delivery Coordinator Full Time 2nd Shift","company":{"id":1754708,"name":"Staples","domain":"staples.com","url":"https://alion.io/company/staples-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":49,"ghost_share":0,"stale_share":0.878,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-17T19:43:14Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-05T00:43:50Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"2:00pm-10:30pm/Monday-Friday\nOur supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.\nWhat you’ll be doing:\nSupport and act as a central point of communication to the Staples Third Party Management Team, internal functional areas, and including external customers.\nProvide superior customer service to all internal and external customers by researching and helping resolve delivery issues throughout the day as needed.\nTrouble-shoot, problem solve and provide consultation and documenting processes to ensure timely resolution of all customer issues are completed.\nResolve customer issues such as, pick up’s, deliveries, monitoring and maintaining urgent logs, shortage logs and damages report throughout the day; call on customers as needed.\nWhat you bring to the table:\nAbility to work on a computer using Windows including Microsoft Word, Outlook and Excel and ability to learn/understand WMS systems.\nAbility to adopt our safety procedures quickly and ensure safe work practices.\nAbility to work in a warehouse environment with seasonal temperature variations.\nHighly motivated with an aptitude to learn new projects, processes and procedures.\nA focus on client satisfaction and time management.\nAs a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.\nQualifications:\nWhat’s needed- Basic Qualifications:\nhtml: $component.getFieldValue($data)\" id=\"qualificationExt-value\" formfieldid=\"qualificationExt\">\nMust be at least 18 years old\n1+ years of basic English language skills (both verbal and written communications)\nWhat’s needed- Preferred Qualifications:\nHigh School Diploma /GED or equivalent work experience\nWe Offer:\n Competitive Pay $21.70-$26.15/hour +$1.00/hour Shift Differential\nInclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center\nFlexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits\nThe physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. 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