{"id":1334342,"url":"https://alion.io/job/staples-senior-manager-technical-program-management","title":"Senior Manager Technical Program Management","company":{"id":1754708,"name":"Staples","domain":"staples.com","url":"https://alion.io/company/staples-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Framingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":171000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1752},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Power BI","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-04T16:21:07Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-01T12:27:52Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Staples Digital Solutions is the technology engine powering digital experiences, enterprise platforms, and business-critical programs across Staples. This team partners across Product, Engineering, Architecture, Security, Infrastructure, QA, DevSecOps, Operations, Finance, Procurement, vendors, and business stakeholders to deliver complex technology initiatives with strong governance, clear execution, and measurable business impact.\nAs a Senior Manager Technical Program Management, you will lead a team responsible for planning, coordinating, and delivering strategic technology programs within Staples Digital Solutions. You will oversee program execution from planning through implementation, stabilization, and measurement, ensuring milestones, dependencies, risks, decisions, and stakeholder communications are managed with discipline and transparency. This is an opportunity to shape how complex technology work gets delivered at scale while helping teams move faster, make better decisions, and create meaningful outcomes for the business.\nWhat you’ll be doing:\nLead, coach, and develop Technical Program Managers and Technical Project Managers supporting assigned Staples Digital Solutions programs.\nOversee program execution across planning, implementation, stabilization, measurement, and operational handoff.\nReview integrated program plans, roadmaps, milestones, dependencies, resource assumptions, risks, issues, and decisions to keep delivery on track.\nCoordinate cross-functional delivery across Product, Engineering, Architecture, Security, Infrastructure, QA, DevSecOps, Operations, vendors, and business partners.\nFacilitate program planning sessions, working meetings, risk reviews, governance routines, and executive status updates.\nPartner with product and engineering leaders to identify capacity, quality, feasibility, timeline, and dependency concerns and support timely resolution.\nBuild and maintain program health measures, dashboards, milestone tracking, executive reporting, and escalation materials.\nAnalyze delivery metrics, risks, stakeholder feedback, and program performance to recommend corrective actions and improve predictability.\nCoordinate vendor-dependent workstreams, commitments, milestones, issue resolution, and escalation materials in partnership with Procurement, Finance, Vendor Management, Legal, Product, and Engineering.\nPromote consistent use of program templates, tools, checklists, operating practices, and governance routines to strengthen program management maturity.\nWhat you bring to the table:\nA leadership style that brings clarity, structure, and momentum to complex, matrixed technology environments.\nAbility to influence senior leaders, technical teams, business stakeholders, and third-party partners without relying solely on authority.\nStrong program planning, dependency management, risk management, stakeholder alignment, executive communication, and problem-solving skills.\nHigh judgment, structured thinking, attention to detail, and a bias for driving decisions, accountability, and measurable outcomes.\nComfort navigating difficult conversations, balancing competing priorities, and helping teams make informed tradeoff decisions across scope, timeline, cost, and quality.\nPractical understanding of Agile delivery, product development, technology modernization, platform delivery, release readiness, and operational handoff practices.\nInterest in improving how technology programs are delivered through better governance, repeatable practices, and continuous improvement.\nWhat’s needed- Basic Qualifications:\nBachelor’s degree in Business, Communications, Marketing, Information Systems, Computer Science, Engineering, a related field or equivalent work experience.\n8+ years of experience in technical program management, product program management, technology delivery, platform delivery, or engineering program leadership.\n3+ years of experience leading teams, programs, or cross-functional technical initiatives with measurable business or technology outcomes.\nExperience managing complex program plans, roadmaps, milestones, dependencies, risks, issues, decisions, scope, and stakeholder communications.\nExperience collaborating across Product, Engineering, Architecture, Security, Infrastructure, QA, Operations, Finance, Procurement, vendors, and business teams.\nExperience establishing or managing program KPIs, delivery dashboards, executive status materials, milestone tracking, and governance routines.\nExperience working in Agile delivery environments.\nExperience using program or delivery tools such as Jira, Confluence, Azure DevOps, Planview, Power BI, or similar platforms.\nWhat’s needed- Desired Qualifications:\nMaster’s degree in Business Administration, Communications, Technology Management, Organizational Leadership, or a related discipline.\nPMP certification or equivalent program management certification.\nExperience leading enterprise platform, cloud, infrastructure, security, data, eCommerce, supply chain, retail technology, or modernization programs.\nExperience managing vendor-dependent program delivery, executive escalations, contract milestones, or third-party technology partners.\nExperience supporting program governance, budget tracking, resource coordination, release readiness, and operational readiness.\nPgMP, PMI-ACP, SAFe, Scrum, Lean Six Sigma, or related certifications.\nExperience managing and developing technical program or project management professionals and improving the consistent use of program management practices.\nFamiliarity with AI-SDLC, automation, DevSecOps, QA automation, cloud platforms, integration patterns, observability, CI/CD, or enterprise architecture concepts.\nDomain experience in one or more of the following areas: eCommerce, supply chain, sales, AI platforms or AI business enablement, infrastructure, security, or retail store operations.\nWe Offer:\nInclusive culture with associate-led Business Resource Groups\n22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)\nOnline and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!\nThe salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.","description_format":"text","description_chars":6531,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods","Gifts, Party Supplies & Souvenirs"],"lifecycle":[{"event":"open","at":"2026-09-27T13:33:12Z"}],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.492,"p_room":0.55,"age_days":26,"expected_fill_days":19,"reasons":["conf:3","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/staples-senior-manager-technical-program-management","json_url":"https://alion.io/job/staples-senior-manager-technical-program-management.json","meta":{"generated_at":"2026-10-01T21:07:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3687,"day_limit":5000,"remaining_today":1313,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}