{"id":1333979,"url":"https://alion.io/job/staples-senior-observability-engineer-splunk-apm","title":"Senior Observability Engineer (Splunk & APM)","company":{"id":1754708,"name":"Staples","domain":"staples.com","url":"https://alion.io/company/staples-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-01T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Framingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":170000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1020},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Kubernetes","optional":false},{"name":"PagerDuty","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false},{"name":"AI Agents","optional":true},{"name":"Datadog","optional":true},{"name":"Dynatrace","optional":true},{"name":"New Relic","optional":true},{"name":"OpenTelemetry","optional":true}],"status":"live","first_seen_at":"2026-09-16T23:11:10Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-01T01:51:56Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Work Location: Onsite, Framingham, MA\nOur digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.\nThe Senior Software Engineer I - Observability & Splunk Engineering is responsible for designing, implementing, and supporting enterprise observability solutions across logging, monitoring, tracing, and application performance monitoring (APM) platforms. This role will lead large-scale telemetry collection, data pipelines, and observability integrations across cloud and enterprise environments to deliver reliable, actionable insights into system performance and availability.\nWhat You’ll Be Doing\nDesign, configure, and administer the Splunk observability platform for enterprise-scale log and event data management.\nOptimize platform performance, scalability, and cost by managing data pipelines, implementing automation, and enforcing governance standards.\nIntegrate observability capabilities with cloud platforms (AWS, Azure, Kubernetes), CI/CD pipelines, and enterprise tools to provide consistent, scalable telemetry across Staples systems.\nOversee log pipeline design and optimization, including data retention, lifecycle management, and performance tuning.\nInstall, upgrade, and manage Splunk apps and components while configuring user roles and access controls.\nSupport integration with deployment tools (Puppet, Ansible), ITSM systems (ServiceNow, PagerDuty), and APIs for seamless operational workflows.\nUtilize scripting and automation (Python, Bash) to enhance platform configuration and operational efficiency.\nContribute to projects using SAFe methodology and collaborate via platforms such as Jira, Confluence, and ServiceNow.\nWhat You Bring to the Table\nExpertise in log pipeline design and optimization, data retention and lifecycle management, performance tuning, and cost optimization.\nStrong proficiency in integrating Splunk with cloud platforms, CI/CD pipelines, and enterprise automation tools.\nProficiency in scripting and automation for platform configuration and operational efficiency.\nBasic Qualifications\nBachelor’s degree in Computer Science, Engineering, or a directly related field.\n7+ years of deep hands-on experience with Splunk, including: Platform configuration and administration. Data ingestion and pipeline management (forwarders, inputs, routing, indexing). User, role, and access control configuration Installation, upgrade, and management of Splunk apps and components\nStrong experience managing observability data at scale, including:\nLog pipeline design and optimization\nData retention and lifecycle management\nPerformance tuning and cost optimization\nExperience integrating Splunk with:\nCloud platforms (AWS, Azure, Kubernetes)\nCI/CD pipelines and deployment tools like Puppet, Ansible\nEnterprise systems (ITSM, automation, APIs) like ServiceNow, PagerDuty\nProficiency in scripting and automation (e.g., Python, Bash) to support platform configuration and operational efficiency\nExperience working with SAFe methodology and platforms like Jira, Confluence, ServiceNow\nWhat’s Needed - Preferred Qualifications\nExperience supporting or administering application performance monitoring (APM) and Session Replay platforms such as New Relic, Dynatrace, DataDog, OpenTelemetry, FullStory.\nFamiliarity with generative AI and Agentic AI frameworks and platforms.\nUnderstanding of distributed tracing, APM instrumentation, and integration of metrics and events into observability platforms.\nExperience in multi-platform observability environments, session replay, and site analytics.\nWe Offer:\nInclusive culture with associate-led Business Resource Groups\n22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)\nOnline and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!\nThe salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.","description_format":"text","description_chars":4533,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods","Gifts, Party Supplies & Souvenirs"],"lifecycle":[{"event":"open","at":"2026-09-27T13:32:17Z"}],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.559,"p_room":0.75,"age_days":14,"expected_fill_days":19,"reasons":["conf:3","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/staples-senior-observability-engineer-splunk-apm","json_url":"https://alion.io/job/staples-senior-observability-engineer-splunk-apm.json","meta":{"generated_at":"2026-10-01T10:49:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2062,"day_limit":5000,"remaining_today":2938,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}