{"id":3740141,"url":"https://alion.io/job/starcharge-electrical-field-service-engineer","title":"Electrical Field Service Engineer","company":{"id":2197629,"name":"StarCharge","domain":"starcharge.com","url":"https://alion.io/company/starcharge","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & 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types of EV charger during and after installation, ensuring proper commissioning procedures are followed.\nPerform scheduled preventive maintenance and proactively identify and report technical abnormalities.\nEffectively communicate with HQ colleagues to ensure timely root cause identification and resolution of technical issues.\nDiagnose and resolve equipment and system faults effectively.\nManage service partners, including onboarding and refresher training, case assignments, and periodic performance evaluations based on service KPIs.\nMaintain accurate and detailed documentation of service activities to ensure full traceability.\nManage spare parts inventory to ensure sufficient stock levels for smooth operations.\nMaintain daily communication with customers to provide updates, ensure issue resolution, and follow up appropriately.\nRequirements:\nMin Diploma in engineering discipline\nAt least 2-3 years of experience in related field\nStrong organizational and coordination skills\nGood communication and problem-solving skills\nAbility to work in a fast-paced environment\nGood understanding of electrical systems and circuitry\nExperience with EV charging systems or similar technology will be advantageous\nSkills\nSystem Commissioning, Problem Solving, Electrical, ensure service performance, Root Cause Problem Solving, Service Partnerships, Class 3 Driving License, Engineering, Equipment and Systems Repair, Field Service Engineering","description_format":"text","description_chars":1642,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Energy Storage","Exhibitions"],"lifecycle":[{"event":"open","at":"2026-11-04T10:41:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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