{"id":1249343,"url":"https://alion.io/job/starhub-principal-systems-analyst","title":"Principal Systems Analyst","company":{"id":49913,"name":"StarHub","domain":"starhub.com","url":"https://alion.io/company/starhub","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":374},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-14T16:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-09-29T16:01:08Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Role Mission: The mission of the Principal Systems Analyst is to provide strategic and technical leadership in shaping end-to-end solution designs that meet business goals, technology standards, and customer needs. The role bridges business strategy and technology execution by translating complex requirements into scalable, feasible, and effective solutions across systems and platforms. In addition, the Principal Systems Analyst provides guidance to a team of Solution Designers, ensuring quality of solutioning, consistency of design practices, and capability development within the team.\nAccountabilities:\nDeliver fit-for-purpose end-to-end solution designs aligned to business and technical objectives.\n\nAct as the single point of accountability for business requirements elicitation, prioritization, and translation into solution specifications.\n\nGuide and mentor junior Solution Designers to ensure consistent analysis standards, sound solution design, and professional development.\n\nEnsure proposed solutions are technically feasible, scalable, and well-integrated across systems and platforms.\n\nProvide expert technical advisory to stakeholders, including design recommendations, option assessments, and implementation guidance.\n\nContribute technical leadership to partner engagements, new business initiatives, and RFP/RFT submissions.\n\nGuide and mentor a team of Systems Analysts/Solution Designers to ensure consistent analysis standards, sound solution design, and professional development.\n\nResponsibilities:\nLead end-to-end solution design activities across large, complex, or cross-domain initiatives, ensuring alignment with business priorities and technical standards.\n\nOversee requirement analysis and ensure business needs are accurately translated into robust functional and technical solution specifications.\n\nProvide leadership and direction to the team on solutioning approach, issue resolution, stakeholder engagement, and design quality.\n\nReview and validate solution designs, specifications, process flows, interface designs, and other key artifacts produced by team members.\n\nCoach and mentor team members in systems analysis, design thinking, stakeholder management, and solution documentation.\n\nCollaborate with business, architecture, delivery, operations, and partner teams to shape solution strategies and implementation approaches.\n\nDrive alignment across impacted systems and domain owners to ensure dependencies, risks, and integration requirements are managed effectively.\n\nLead technical discussions with partners and vendors to define solution strategies that improve business effectiveness and service offerings.\n\nContribute to RFP/RFT responses, business case discussions, and new business opportunities by providing technical insight and solution leadership.\n\nEstablish and maintain best practices, templates, and governance standards for systems analysis and solution design within the team.\n\nSupport resource planning, work prioritization, and capability uplift of the Solution Designer team.\n\nTeam Scope/ Stakeholders:\nTeam member of CBG Solution Designer team\n\nKey stakeholders include CBG, FIN, COps teams, domain owners, architecture teams, delivery teams, external partners, and vendors.\n\nMinimum Profile/ Track Record:\nDegree in Computer Science, Computing or related field of study with at least 10-12 years of systems analysis and design or related experience in providing end to end solution design.\n\nStrong background in telecommunications industry.\n\nDeep knowledge of mobile and broadband networks, CRM (e.g. Compax), Billing, Provisioning Systems, Inventory, Delivery, and Integrations.\n\nProven experience leading complex cross-functional solutioning initiatives involving multiple systems and stakeholders.\n\nDemonstrated experience in digital-related areas, including user journey analysis, design thinking, and human-centric approaches to solution assessment and design.\n\nExcellent communication and collaboration skills. Able to communicate clearly and professionally in a fast-paced, deadline-driven business environment.\n\nStrong conceptual and problem-solving abilities.\n\nExcellent organization skills and comfortable with multi-tasking under a dynamic environment.","description_format":"text","description_chars":4228,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband"],"lifecycle":[{"event":"open","at":"2026-09-25T18:15:36Z"}],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.828,"p_room":0.9,"age_days":16,"expected_fill_days":36,"reasons":["conf:37","velocity","win:mid","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/starhub-principal-systems-analyst","json_url":"https://alion.io/job/starhub-principal-systems-analyst.json","meta":{"generated_at":"2026-10-01T12:33:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3941,"day_limit":5000,"remaining_today":1059,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}