Product Manager, Enterprise Mobile

Job Description

Role Purpose

Responsible for the end-to-end product management and lifecycle development of StarHub Enterprise Mobile products, (including Mobile Device Management) and services. The role covers product strategy, proposition development, pricing, commercial performance and service enhancement across enterprise

mobile connectivity, value-added services (VAS) and related mobile solutions, ensuring alignment with business objectives and evolving enterprise customer needs.

Key Responsibilities:

• Product Strategy & Lifecycle Management: Develop and manage product roadmaps, propositions and lifecycle plans for enterprise mobile products and services, from concept development through launch, enhancement and retirement.
• Product Development & Innovation: Identify market opportunities and develop new mobile products, services and VAS to address evolving enterprise customer requirements and support business growth.
• Commercial & Financial Management: Drive revenue, margin and portfolio performance through pricing strategy, product packaging, commercial modelling and ongoing performance reviews.
• Enterprise Proposition Development: Develop differentiated mobile solutions covering enterprise mobile connectivity, mobile data, roaming, enterprise mobility solutions, VAS and emerging mobile service capabilities.
• Sales & Customer Support: Work closely with Sales, Solutions and other customer-facing teams to support enterprise opportunities, tenders, customer proposals and product-related enquiries.
• Cross-functional Collaboration: Coordinate with Network, IS/IT, Operations, Finance, Marketing, Legal, Procurement and other stakeholders to deliver product initiatives and resolve service or commercial issues.
• Market & Competitor Analysis: Monitor industry developments, customer requirements and competitor offerings to identify opportunities for product enhancement and differentiation.
• Product Performance & Governance: Track key product and financial performance ndicators, identify improvement opportunities, and ensure appropriate product documentation, governance and commercial controls.
• Business Planning & Reporting: Prepare business cases, financial assessments, management reports and strategic proposals to support portfolio planning and decision-making.
• Continuous Improvement: Identify opportunities to improve product processes, operational efficiency, customer experience and overall portfolio profitability.

Qualifications

• Degree in Telecommunications, Information Technology, Engineering, Business or a related discipline, with strong commercial and business acumen
• At least 6 years of relevant experience in product management, telecommunications, enterprise mobility, roaming or related B2B technology/product roles.
• Strong understanding of enterprise mobile services, mobile connectivity and roaming; experience with Enterprise Mobility Management (EMM/MDM) solutions would be advantageous.
• Demonstrated experience in product lifecycle management, including proposition development, pricing, commercialisation and portfolio management.
• Strong commercial acumen with the ability to translate customer and market requirements into viable product propositions.
• Experience working with cross-functional teams in a telecommunications or technology environment.
• Strong analytical, stakeholder management, communication and presentation skills.
• Ability to manage multiple products, priorities and stakeholders in a fast-paced environment.