{"id":1249429,"url":"https://alion.io/job/starhub-product-manager-middleware-integration-platforms","title":"Product Manager, Middleware & Integration Platforms","company":{"id":49913,"name":"StarHub","domain":"starhub.com","url":"https://alion.io/company/starhub","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ITSM","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"MuleSoft","optional":false},{"name":"ServiceNow","optional":false},{"name":"UiPath","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-18T01:49:37Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Role Mission\nOwn and govern StarHub's enterprise middleware and integration ecosystem, providing a common technology umbrella for integrations connecting BTS and non-BTS systems. The role ensures integrations are designed, delivered and operated through secure, scalable and reusable enterprise patterns, with clear ownership across their full lifecycle.\nThe role provides product ownership and governance for middleware, integration, orchestration and automation platforms, including Workato, UiPath and future approved enterprise integration technologies.\nAccountabilities\nOwn the enterprise middleware and integration platform portfolio across BTS and the wider StarHub technology ecosystem.\nEstablish clear platform ownership, governance and operating standards for middleware, integration, orchestration and automation capabilities.\nEnsure integrations across BTS and non-BTS systems are visible, governed and managed under a common enterprise framework.\nDrive adoption of reusable integration patterns to reduce duplication, manual effort, unmanaged interfaces and point-to-point solutions.\nDefine platform roadmaps, investment priorities and lifecycle strategies aligned with StarHub's modernisation, automation and AI agenda.\nPartner with application, architecture, data, infrastructure, identity, cybersecurity and service management teams to enable secure and resilient integration.\nOptimise platform utilisation, licensing, vendor performance and total cost of ownership.\nResponsibilities\n1.Enterprise Middleware & Platform Ownership\nOwn the product lifecycle for enterprise middleware, integration, orchestration and automation platforms, including Workato, UiPath and other approved technologies.\nMaintain an enterprise view of middleware platforms, major interfaces, workflows, automations and dependencies.\nEnsure platforms remain fit-for-purpose, scalable, supported, secure and aligned to target architecture.\nEstablish clear service ownership, support models and lifecycle controls for critical integration capabilities.\n2. Integration Governance & Standards\nEstablish enterprise standards and guardrails for APIs, application-to-application integration, workflow orchestration, event-driven integration and automation.\nDefine decision principles for the use of middleware, native application integration, APIs, RPA and workflow automation.\nGovern new integration demand to prevent uncontrolled point-to-point development, duplicated tooling and technology sprawl.\nDrive reuse of approved APIs, connectors, integration patterns and automation components.\nEnsure designs comply with architecture, cybersecurity, identity, data protection, resilience and operational support requirements.\n3. Cross-Domain Integration Accountability\nProvide the governance umbrella for integrations across BTS domains and integrations originating outside BTS that connect into BTS-managed platforms.\nSupport cross-domain integration across Finance, People, Productivity, Identity, Data, Customer and other enterprise technology domains.\nIdentify integration ownership gaps and establish accountable owners for interfaces crossing organisational or technology boundaries.\nEnsure critical integrations have documented architecture, technical ownership, business ownership, monitoring and support arrangements.\nCoordinate resolution of cross-platform integration risks, dependencies and service issues.\n4. Automation & Orchestration\nGovern enterprise use of automation platforms such as UiPath to ensure sustainable, reusable and supportable adoption rather than isolated automations.\nIdentify opportunities to remove repetitive manual work through integration, workflow automation and orchestration.\nAssess automation opportunities based on business value, complexity, risk, scalability and maintainability.\nPromote reusable automation components and patterns across business functions.\nMeasure realised benefits including effort reduction, cycle-time improvement, error reduction and productivity gains.\n5. Product Roadmap & Portfolio Management\nDevelop and maintain the Middleware & Integration product roadmap and backlog.\nPrioritise platform enhancements, new capabilities, migrations, rationalisation and decommissioning based on enterprise demand and value.\nManage platform dependencies, risks, releases and delivery priorities.\nBuild business cases for material investments and track measurable value realisation.\nContinuously assess emerging middleware, integration, automation and AI-enabled orchestration capabilities.\n6. Vendor & Commercial Management\nManage strategic relationships with middleware, integration and automation technology vendors and delivery partners.\nLead platform licensing, consumption, capacity and commercial reviews.\nIdentify opportunities for licence optimisation, platform consolidation and cost reduction.\nEstablish vendor performance measures and regular service reviews.\n7. AI & Intelligent Integration Enablement\nEnable governed integration patterns that allow approved AI and agentic capabilities to securely interact with enterprise systems and data.\nPartner with relevant AI, architecture, cybersecurity and identity teams on connectors, APIs, orchestration and tool-access patterns.\nEnsure AI-enabled integrations follow least-privilege access, auditability, data protection and appropriate human approval controls.\nEvolve middleware capabilities to support future agent-to-system and machine-to-machine integration patterns.\nScope Boundary\nThe role owns the middleware capability, platforms, standards and governance. Individual application teams remain accountable for their application functionality and domain-specific requirements, while integrations crossing systems or domains are governed through the Middleware & Integration capability.\nAreas of Impact\nA single governed enterprise approach to middleware and integration across BTS and non-BTS platforms.\nReduced proliferation of point-to-point integrations, duplicated automation tools and unmanaged workflows.\nIncreased reuse of enterprise APIs, connectors, integration patterns and automation components.\nFaster and more reliable delivery of cross-platform business capabilities.\nImproved resilience, observability, supportability and lifecycle ownership of critical integrations.\nReduced manual effort and operating cost through governed automation.\nA secure integration foundation for AI-enabled and agentic business processes.\nIdeal Track Record\n7-10 years of experience in enterprise integration, middleware, automation, product management or technology transformation.\nProven experience managing enterprise integration or automation platforms in a complex organisation.\nStrong understanding of APIs, middleware, workflow orchestration, event-driven integration, system-to-system connectivity and RPA.\nExperience with platforms such as Workato, UiPath, MuleSoft, Boomi, ServiceNow IntegrationHub or equivalent technologies.\nExperience managing technology products across multiple business and technology domains.\nGood understanding of enterprise architecture, cybersecurity, identity, ITSM and operational support requirements.\nDemonstrated ability to manage vendors, commercial arrangements, product roadmaps and senior stakeholders.\nStrong analytical and problem-solving capability with the ability to translate business requirements into scalable integration solutions.\nExperience with AI-enabled automation, orchestration or agentic integration patterns is 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