{"id":1744412,"url":"https://alion.io/job/starhub-saas-technical-lead","title":"SaaS Technical Lead","company":{"id":49913,"name":"StarHub","domain":"starhub.com","url":"https://alion.io/company/starhub","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":116000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"AWS","optional":false},{"name":"Dynatrace","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-10-03T04:54:04Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-06T20:59:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description\nRole overview\nLead the operations, governance, and continuous improvement of enterprise SaaS platforms. The role is responsible for ensuring platform stability, security, compliance, and supporting migration from on-premise systems to AWS Cloud while leading a team of platform engineers.\nJob Description\nLead and mentor a team of SaaS/Platform Engineers.\n\nManage day-to-day operations of enterprise SaaS platforms, ensuring high availability, reliability, performance, and SLA compliance.\n\nDrive platform governance, including security, RBAC, compliance, audit readiness, disaster recovery, and vulnerability management.\n\nLead platform upgrades, patching, automation, monitoring, and continuous operational improvements.\n\nSupport and lead migration of legacy on-premise systems to AWS Cloud.\n\nAdminister observability platforms and tools (e.g., Splunk, Dynatrace) and their integrations.\n\nManage incident, problem, change, and release management, including RCA and service improvement initiatives.\n\nManage vendor relationships, software licensing, and support contracts.\n\nMaintain platform documentation, operational runbooks, and knowledge base.\n\nCollaborate with cross-functional stakeholders to align platform roadmap, operational priorities, and cost optimisation.\n\nQualifications\n8+ years of experience in Enterprise Platform Engineering, SaaS Operations, IT Infrastructure, or System Engineering within medium-to-large or regulated environments.\n\nHands-on experience managing enterprise SaaS and on-premise platforms, including AWS Cloud and on-premise to cloud migration.\n\nStrong knowledge of AWS (EC2, RDS, IAM, VPC), observability tools (Splunk/Dynatrace), automation scripting (Python/Bash/PowerShell), ITIL processes, RBAC, and security/compliance.\n\nExperience leading or mentoring platform engineers, driving operational excellence, automation, and platform reliability.\n\nProven experience managing vendors, software licensing, escalations, and collaborating with cross-functional stakeholders (Security, DevOps, Operations, Business).","description_format":"text","description_chars":2064,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadband"],"lifecycle":[{"event":"open","at":"2026-10-03T04:54:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/starhub-saas-technical-lead","json_url":"https://alion.io/job/starhub-saas-technical-lead.json","meta":{"generated_at":"2026-10-06T22:41:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3296,"day_limit":5000,"remaining_today":1704,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49913},"rest":"https://alion.io/mcp/rest/get_company?id=49913"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstarhub-saas-technical-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstarhub-saas-technical-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstarhub-saas-technical-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/starhub-saas-technical-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstarhub-saas-technical-lead"}]}