{"id":3438759,"url":"https://alion.io/job/starlight-family-relationship-coordinator","title":"Family Relationship Coordinator","company":{"id":2033971,"name":"Starlight","domain":"starlight.org.au","url":"https://alion.io/company/starlight-org-au","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":145},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T04:38:22Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-06T06:22:46Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About the Role\n As a Family Relationship Coordinator, you’ll play a vital role in our Wishgranting Program, serving as the main point of contact for families, helping to bring wishes to life alongside a passionate and dedicated team.\nBuilding strong relationships with families and helping deliver unforgettable Starlight experiences will be your day-to-day! You’ll work closely with health professionals, our Wish Experience team, and other parts of the org to make sure every child and young person feels seen, supported, and celebrated. From welcoming families into the program to coordinating Box Office activities and seeing the wishes through, you’ll be there every step of the way.\nThis role is a part-time ( 4 days a week) 12-month contract. \nAbout you\n You’ve worked in health, welfare or community settings and understand the importance of professional boundaries and trauma-informed care. You’re someone who builds strong, respectful relationships and knows how to support families through challenging times. You’re confident navigating sensitive conversations, and you bring empathy, resilience and professionalism to everything you do.\nWe’re looking for someone who has:\nA qualification or solid experience in health services, social work, welfare, or a related field.\nExperience working directly with families, ideally supporting children or young people.\nA strong understanding of family-centred care and how to advocate for what’s best for each family.\nConfidence using systems and databases-every conversation and detail is tracked in our CRM, so being tech-savvy is key.\nA collaborative approach and willingness to work across teams to make things happen.\nFeeling excited? \n We’re on the hunt and moving fast - so hit that apply now! \nWe seek candidates from diverse backgrounds who will bring rich experience and perspective to the team, which we know will enhance our creativity and collective intelligence. Our aim is for Starlight to reflect the broader community and we encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people with diverse abilities and those who are mature aged or just starting out in their careers. \nWe are committed to positive employment experiences in an environment where everyone is included, respected, safe and treated fairly, so you can be your best and true self every day. \nIf we can make accommodations to our recruitment process to better enable you to shine, please include this in your application. \nFor more information on Starlight’s commitment to Diversity, Equity & Inclusion, please visit our website. Here you will also find Starlight's vision for Reconciliation and our current Stretch Reconciliation Action Plan (RAP). \nSuccessful applicants will undertake a Working With Children Check and a National Police Check as they join the team and throughout their Starlight career.","description_format":"text","description_chars":2900,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-29T04:38:22Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.829,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:8","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/starlight-family-relationship-coordinator","json_url":"https://alion.io/job/starlight-family-relationship-coordinator.json","meta":{"generated_at":"2026-11-06T08:24:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2033971},"rest":"https://alion.io/mcp/rest/get_company?id=2033971"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstarlight-family-relationship-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstarlight-family-relationship-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstarlight-family-relationship-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/starlight-family-relationship-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstarlight-family-relationship-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3438759}},{"tool":"search_jobs","arguments":{"company":"starlight.org.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3438759},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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