{"id":717980,"url":"https://alion.io/job/starrez-senior-quality-engineer-3","title":"Senior Quality Engineer","company":{"id":1958,"name":"StarRez","domain":"starrez.com","url":"https://alion.io/company/starrez","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"Shift-Left Security","optional":false}],"status":"live","first_seen_at":"2026-09-11T06:00:40Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-29T02:31:19Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"About StarRez\nStarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.\n Role:\nAs a Senior Quality Engineer - you will play a pivotal role in elevating our quality practices across customer-facing event management workflows, booking and registration experiences, operational administration, product integrations, and complex distributed systems. You will be an expert within our engineering organization, deeply understanding product behaviour, customer journeys, business rules, and the systems that support seamless conference and event experiences. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. \nThis individual contributor role is for someone who is passionate about seeing systems holistically, has a strong vision for product quality, and is eager to drive the highest standards of customer experience, functional correctness, usability, accessibility, reliability, performance, and release confidence. You will leverage your deep understanding of SaaS product behaviour, end-to-end workflows, integrations, environments, and customer operations to guide and influence our development process. \nYou will not manage people. You will set the quality bar for your team, do the work to hold it, and coach the engineers, product managers and designers around you to share ownership of it. You will report to the Director of Quality and work day-to-day with your team's Engineering Manager, Product Manager and engineers, alongside Support and Implementation Services when payment issues reach customers. \nWhat You Will Own:\nOwn the end-to-end test strategy within your team’s area, deciding how things get tested based on the risk each change carries. \nDesign validation for payment flows including authorisation, capture, settlement, partial and full refunds, failed and retried transactions, chargebacks, idempotency, and reconciliation between our records and the provider's. \nCoach and support your team to make of quality everyone’s responsibility, and provide hands on support via executing testing activities when required. \nValidate integrations with third party payment gateways and providers. \nEngage from discovery and refinement onward: challenge assumptions, surface missing scenarios, and make sure acceptance criteria are specific and testable before a story is picked up. \nAssess your team's current quality maturity honestly, build a plan to lift it over the next two to three quarters, and share what you learn with Senior QAs on other teams facing the same gaps. \nCoach engineers on testing principles, test design, and shared ownership of automated tests, the goal is a team that builds quality in, not a QA who inspects for it. \nMentor mid-level QA engineers on risk assessment, automation, observability and shift left practice. \nContribute to CI/CD pipeline health and deployment quality gates: test suite selection, environment readiness, pre and post deploy checks, and safe release strategies including feature flags and staged rollout. \nOwn production defect triage for Payments: assess customer and financial impact, distinguish severity from priority, drive fixes at the right urgency, follow through to root cause & prevention, and provide regular updates on defect remediation. \nRepresent Payments quality in incident reviews and, where needed, in conversations with Support and customer facing teams. \nRequired Qualifications:\n5+ years of progressive software engineering or quality engineering with deep focus on quality in complex, distributed system environments \nHands-on experience collaborating with cross-functional teams to translate customer needs into well-defined user stories, acceptance criteria, and risk-based test scenarios that support high-quality product delivery. \nProven track record advocating for quality and ability to influence technical direction through innovative, pragmatic, and evidence-based approaches. \nHands-on experience working with web-based products, including front-end behaviour, API, service integration and functional end-to-end testing. \nExperience contributing to test automation frameworks and using and have a solid understanding of the testing pyramid. \nPractical experience working with CI/CD pipelines using GitHub, Build-kite, or similar platforms. \nExperience contributing to deployment and release quality gates, including test suite selection and environment readiness checks. \nAbility to translate customer needs into well-defined user stories, acceptance criteria, and risk-based test scenarios in collaboration with cross functional teams. \nStrong root cause analysis and problem-solving skills across complex, multi system failures. \nExcellent technical communication, you influence engineers, product managers and business stakeholders through evidence and expertise rather than authority. \nPractical experience using AI in modern software development, with sound judgement about where it helps and where it does not. \nGenuine curiosity about product architecture, customer workflows, and the business impact of engineering decisions. \nReasons to join our team:\nOpportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years\nFull benefits including health care, paid time off, and others\nA supportive team environment with emphasis on learning and development opportunities\nOur Promise: You will learn, grow, and be appreciated for your impact and contributions.\nZ-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.\nEven if you don't have all of the Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! \nStarRez is an equal opportunity employer.","description_format":"text","description_chars":6399,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","PropTech"],"lifecycle":[{"event":"open","at":"2026-09-11T06:32:23Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.743,"p_room":0.55,"age_days":47,"expected_fill_days":35,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/starrez-senior-quality-engineer-3","json_url":"https://alion.io/job/starrez-senior-quality-engineer-3.json","meta":{"generated_at":"2026-10-29T06:10:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1958},"rest":"https://alion.io/mcp/rest/get_company?id=1958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstarrez-senior-quality-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstarrez-senior-quality-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstarrez-senior-quality-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/starrez-senior-quality-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstarrez-senior-quality-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":717980}},{"tool":"search_jobs","arguments":{"company":"starrez.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":717980},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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