Administrative Assistant / Administrative Specialist II

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About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The Administrative Specialist II provides essential daily administrative, operational, and analytical support to the Director of Institution Programs and Services. This support includes including report writing, data verification, information summarization and reconciliation, records management, data collection and analysis, research, inventory, human resources administration, and fund collection or expenditure tracking.

Key Duties and Responsibilities include the following:

• Programs & Operations Support: Serves as primary administrative support to the Facilities Program Manager for statewide Programs initiatives, daily operations, special projects, and operational reports.
• Data Verification & Report Writing: Monitors and updates Smartsheet tracking databases; performs data entry, verification, reconciliation, and summarization of narrative and numerical information for executive reports and presentations.
• Chaplaincy & Volunteer Services Backup: Provides secondary administrative support to the Director of Chaplaincy Services during staff absences or operational peak loads; assists in monitoring Religious Programs and the Volunteer Management System.
• Multi-Level Communication: Communicates professionally and effectively with staff, facility leadership, regional personnel, offenders, external agencies, and the general public across written, telephonic, and in-person settings.
• Calendar, Travel & Meeting Logistics: Schedules meetings, coordinates executive travel, manages calendars, captures detailed meeting minutes, and oversees meeting logistics.

• Office Administration & Records Management: Maintains inventory of office supplies and equipment, generates purchasing orders, creates/modifies departmental forms, and manages confidential files in compliance with agency policy.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $41,206.00 - $72,113.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented advanced experience in Microsoft Office Suite, including Word, Excel, PowerPoint, and Publisher,
• Demonstrated experience to accurately record, compile, summarize, reconcile, and conduct basic analysis of both narrative and numerical data to support informed decision-making.
• Documented experience verbal and written communication skills, including the ability to produce clear reports, maintain professional correspondence, and engage effectively with a wide range of internal and external stakeholders.
• Possess hands-on experience building, automating, and maintaining workflows in Smartsheet and managing complex documents in Adobe Acrobat.

The Posting Will Close At 11:59 P.M. The Night Before the End Date.

About The Division of Institutions:

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Compensation and Benefits:

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website State Benefits for additional information.

Supplemental Application Information:

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Email:

[email protected]