{"id":1124524,"url":"https://alion.io/job/state-of-north-carolina-child-welfare-quality-assurance-qa-consultant","title":"Child Welfare Quality Assurance (QA) Consultant","company":{"id":44742,"name":"State of North Carolina","domain":"nc.gov","url":"https://alion.io/company/nc-governor-gov","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":193,"ghost_share":0,"stale_share":0.762,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55221,"max":96639,"currency":"USD","period":"year","gross":null,"usd_annual":96639},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T20:39:37Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T11:16:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Agency\nDept of Health and Human ServicesDivision\nSocial ServicesJob Classification Title\nHuman Services Program Consultant II (NS)Position Number\n65035378Grade\nNC15About Us\nThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.\nDescription of Work\nThe purpose of this position is to participate as the lead reviewer or as a reviewer in formal reviews of local Children's Services program administration in all 100 counties. Reviews conducted by this position are expected to identify strengths and areas needing improvement in the Children’s Services program that enables Division staff to more accurately focus consultative and training efforts.This consultant is required to evaluate and analyze outcome data and information that includes staffing and caseload patterns, as well as children’s services case specific information. When leading a county review, this consultant is expected to access, understand and be able to discuss data analysis of the county’s performance.\nThis position also participates frequently as part of a team responding to a variety of technical assistance requests.\nAssists in planning and facilitating Regional CQI meetings, to include gathering and analysis of data, creating data visualizations and drafting emails and meeting minutes.\nKnowledge Skills and Abilities/Management Preferences\nSalary Range: $55,221 - $96,639\nRecruitment Range: $55,221 - $73,101\nCandidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.\nThe Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.\nExperience in interpreting and disseminating policies, procedures and funding mechanisms of the state and federal programs that govern Child Welfare Services.\n\nKnowledge of compliance monitoring, program reviews, resource management, appeals, records and documentation.\n\nKnowledge of best practices, national trends and policy initiatives that impact the Child Welfare service delivery system.\n\nExperience in the analysis of data and evaluation of programs and developing/presenting reports.\n\nExperience in establishing and maintaining effective working relationships with staff from Federal, State and local agencies as well as clients, public, and private service providers.\n\nExperience in coordinating and leading multi disciplinary groups.\n\nRepost - Previous Applicants Do Not Need To Reapply To Be Considered For This Vacancy\nThis position is funded in part through federal funds.\nThis position will close at 11:59 p.m. the night before the end date.\nThe Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.\nCompensation & Benefits:\nThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.\nVisit website for State Benefits\nSupplemental and Contact Information\nThe North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.\nDHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.\nIn accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.\nApplication Process\nBe sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.\nInformation should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.\n\nAnswers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the \"Work Experience\" section of the application to support your answers.\n\nApplicants may be subject to a criminal background check. All candidates selected for positions considered \"Positions of Trust\" will be subject to a criminal background check.\n\nDue to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are \"Under Review\" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.\n\nDegrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.\n\nFor a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.\n\nDegree/College Credit Verification\nDegrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.\nVeterans’ and National Guard Preference\nApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.\n\nApplicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.\n\nApplicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.\n\nADA Accommodations\nConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.\nCONTACT INFORMATION: \nIf there are any questions about this posting, please contact Talent Acquisition at . Resumes will not be accepted in lieu of completing this application.\nMinimum Education and Experience\nSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.\nMaster's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity\nOR\nBachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity\nOR\nAn equivalent combination of education and experience.\nEEO Statement\nThe State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.\nRecruiter:\nTresha WalkerContact:\nDHHS Workday Support Form","description_format":"text","description_chars":9500,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports"],"lifecycle":[{"event":"open","at":"2026-09-22T20:39:37Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":96639,"is_top_pay":false},"html_url":"https://alion.io/job/state-of-north-carolina-child-welfare-quality-assurance-qa-consultant","json_url":"https://alion.io/job/state-of-north-carolina-child-welfare-quality-assurance-qa-consultant.json","meta":{"generated_at":"2026-09-24T11:51:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}