{"id":2948611,"url":"https://alion.io/job/state-of-oklahoma-admin-programs-officer","title":"Admin Programs Officer","company":{"id":1755600,"name":"State of Oklahoma","domain":"oklahoma.gov","url":"https://alion.io/company/oklahoma-gov","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":107,"ghost_share":0,"stale_share":0.888,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oklahoma City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":45000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Zoom","optional":false},{"name":"Google Workspace","optional":true},{"name":"Microsoft Office","optional":true},{"name":"PHP","optional":true},{"name":"WordPress","optional":true}],"status":"live","first_seen_at":"2026-10-20T19:21:16Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T02:57:01Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Posting Title\nAdmin Programs OfficerAgency\n450 BD. OF MED. LICENSURE & SUPV.Supervisory Organization\nState Board of Medical Licensure and Supervision - Support Services DepartmentJob Posting End Date\nRefer to the date listed at the top of this posting, if available. Continuous if date is blank.\nNote:Applications will be accepted until 11:59 PM on the day prior to the posting end date above.\nEstimated Appointment End Date (Continuous if Blank)\nFull/Part-Time\nFull timeJob Type\nRegularCompensation\nSalary $45,000 annuallyJob Description\nPosition Overview\nWe are looking for a dependable, organized, and tech-savvy Customer Support & Website Coordinator to provide day-to-day support to our customers and team. This person will be responsible for responding to support tickets, maintaining and updating website content, coordinating Zoom meetings, and assisting with a variety of administrative and technology-related tasks as needed.\nThe ideal candidate is a strong communicator who is comfortable learning new software, troubleshooting basic issues, managing multiple priorities, and working independently.\nKey Responsibilities\nCustomer Support\nMonitor and respond to customer support tickets in a timely and professional manner.\nAnswer customer questions and provide helpful solutions.\nTroubleshoot basic technical and account-related issues.\nEscalate more complex issues to the appropriate team member.\nFollow up on unresolved customer requests.\nMaintain accurate and professional communication with customers.\nWebsite Management\nUpdate website content, including text, images, announcements, links, and other information.\nMake routine website edits and updates as requested.\nCheck the website regularly for broken links, outdated information, or other issues.\nAssist with adding or updating pages, resources, forms, and other website materials.\nCoordinate with outside vendors or technical staff when more advanced website work is required.\nComplete PDF remediation for ADA compliance prior to posting on website.\nZoom & Meeting Support\nSchedule and coordinate Zoom meetings.\nCreate and distribute meeting links and invitations.\nAssist with meeting setup and basic technical troubleshooting.\nManage meeting logistics, including recording, screen sharing, participant access, and other settings as needed.\nProvide technical support before and during meetings.\nGeneral Administrative & Technology Support\nAssist with a variety of day-to-day administrative and technology tasks.\nMaintain organized records and documentation.\nHelp manage online platforms, software, and digital resources.\nPerform research and complete special projects as assigned.\nAssist team members with technology-related questions and basic troubleshooting.\nTake on additional responsibilities as needed to support the organization.\nQualifications\nExcellent written and verbal communication skills.\nStrong customer service skills and a professional demeanor.\nComfortable working with computers, websites, Zoom, email, and online software.\nStrong attention to detail and organizational skills.\nAbility to learn new software and systems quickly.\nAbility to manage multiple tasks and prioritize effectively.\nSelf-motivated and able to work independently.\nReliable, responsive, and able to meet deadlines.\nPrevious experience with customer support, website administration, or office/technology support is preferred.\nPreferred Skills\nExperience with any of the following is a plus:\nHelp desk or ticketing systems\nWebsite content management systems such as WordPress\nZoom\nMicrosoft Office or Google Workspace\nEmail marketing or CRM platforms\nBasic website troubleshooting\nSocial media or digital content management\nWhat We’re Looking For\nWe are looking for someone who is reliable, resourceful, friendly, and willing to jump in wherever needed. This role is ideal for someone who enjoys helping people, solving problems, working with technology, and keeping things organized.\nThe successful candidate will be someone we can trust to take ownership of tasks, communicate clearly, and ensure that customers and team members receive timely and professional support.\nEqual Opportunity Employment\nThe State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.\nCurrent active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.\nIf you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:\nAgency Contact","description_format":"text","description_chars":4675,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-10-20T19:21:16Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.621,"p_room":1,"age_days":3,"expected_fill_days":17,"reasons":["conf:51","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":45000,"is_top_pay":false},"html_url":"https://alion.io/job/state-of-oklahoma-admin-programs-officer","json_url":"https://alion.io/job/state-of-oklahoma-admin-programs-officer.json","meta":{"generated_at":"2026-10-24T22:57:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33693,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1755600},"rest":"https://alion.io/mcp/rest/get_company?id=1755600"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstate-of-oklahoma-admin-programs-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstate-of-oklahoma-admin-programs-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstate-of-oklahoma-admin-programs-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/state-of-oklahoma-admin-programs-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstate-of-oklahoma-admin-programs-officer"}]}