{"id":402729,"url":"https://alion.io/job/state-street-alpha-operations-external-manager-support-associate-2","title":"Alpha Operations External Manager Support – Associate 2","company":{"id":1806,"name":"State Street","domain":"statestreet.com","url":"https://alion.io/company/state-street","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":187,"ghost_share":0.016,"stale_share":0.337,"repost_share":0.059,"time_to_fill_p50_days":30,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Frankfurt am Main, Germany","Munich, Germany","Leipzig, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T19:56:39Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":57},"description":"Who we are looking for\nThe State Street Alpha Operations team is comprised of various teams like Enterprise Business Solutions, Front Office Data Control, Front Office Support, Onboarding / Operational Readiness, Portfolio Control and Portfolio Admin functions. The teams are based in multiple locations across the globe. They are also supported by global counterparts in other regions.\nAlpha Operations is increasing its talent to support client expansion onto our Front-to-Back, Investment Platform - Alpha; and has a number of exciting opportunities for motivated individuals. These are new roles, expanding teams in Front Office Support, Portfolio Readiness, Alpha Operations Service Delivery, creating opportunities for development and growth in the future.\nAlpha Operations is developing a skilled team of Alpha professionals capable of both supporting the day to day operations of existing clients and assisting the implementation for new clients.\nWhy this role is important to us\nThe team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD’ tools help our clients make better investment choices and act on growth opportunities.\nJoin us if making your mark in the financial services industry from day one is a challenge you are up for.\nWhat you will be responsible for\nSuccessful applicants may perform a combination of the following supporting a new service we are offering our clients to support their externally managed business across the Alpha platform:\nExternal Manager Support\nActs as a central communication and monitoring point between State Street, External Managers and the Alpha clients\nMonitors Inbound External Manager Transaction Error Queues\nProvides External Manager Reconciliation Oversight\nEnsures Governance by Capturing and preparing External Manager related MIS\nFront Office Services\nFront Office Data Control\nProviding oversight and review of the daily reconciliation between CRIMS and State Street’s middle office IBOR record (RKS), on a Cash and Stock position and transaction level on a Trade date +1 basis\nTake ownership of issues to resolution, engage teams as needed to correct IBOR and CRIMS data\nFront Office Support\nActing as primary contact point for the client's Front Office team, triaging issues and ensuring they are resolved, calling upon internal teams where necessary.\nUsing CRIMS and excellent communication skills to provide a technical support service to clients requiring assistance with the front office systems.\nMiddle Office Services\nEnterprise Business Solutions\nMaintain and develop State Street’s SQL based data warehouse (SSDD).\nClient query support on complex data set issues across Middle Office platforms.\nPortfolio Control\nActing as gatekeeper of the IBOR record, ensuring the accounting period close and reopening process is adhered to.\nMonitoring the overall health of the client's portfolios. via the operational control framework.\nAs subject matter experts in the IBOR record, provide support for client operations teams with any operational client queries.\nOnboarding\nProject manage the client onboarding process from receipt, preparation, implementation and Hypercare, ensuring that the Alpha Portfolio Services group meet / exceed project deliverables.\nDevelop and maintain relationships with key internal stakeholders including other business lines to help aid successful delivery of each workstream.\nAssist in the analysis of current/proposed processes and recommend solutions and improved processes, drive the implementation of Operating Models, Service Level Agreements and Key Performance Indicators.\nIn addition, individuals will be expected to:\nIdentify data or accounts trends for discussion in group meetings.\nInteract with all Middle Office teams (Accounting, Corporate Actions, Trading, Performance)\nRemain familiar with back-up procedures when system applications and/or transmission problems arise.\nBuild cooperative and professional internal/external relationships achieving group and client goals, utilizing all available resources throughout Global Delivery.\nInteract with clients in a service oriented manner in particular in client implementations as well as business as usual.\nIndividual Contributor\nDisplay a culture of individual ownership of tasks to embed a clear sense of accountability in performing the role\nEnsure that the highest level of the Code of Conduct is displayed in your behaviour\nProvide appropriate management information as required to support business unit decision making\nSupport the ‘Risk Excellence’ culture within the business\nAdhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations\nIndustry relevant exams supported.\nWhat we value\nThese skills will help you succeed in this role\nSelf-starter able to work and learn in a dynamic environment\nExcellent analytical skills.\nGood time management, organizational skills and a collaborative approach.\nStrong communication skills\nSQL, Word, Excel, PowerPoint etc.\nMust be self-motivated, adaptable and show initiative in different circumstances and under pressure.\nOther: Flexible working hours may be required.\nEducation & Preferred Qualifications\nDegree and minimum 1+ years asset management operational experience.\nKnowledge of order management systems, ideally CRD but not a must-have.\nAdditional requirements\nKnowledge of additional European languages like German or Dutch will be considered a plus.\nAbout State Street\nWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.\nWork, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.\nInclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.\nState Street is an equal opportunity and affirmative action employer.\nDiscover more at StateStreet.com/careers\nAbout State Street\nAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.\nWe are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.\nAs an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.\nDiscover more information on jobs at StateStreet.com/careers\nRead our CEO Statement","description_format":"text","description_chars":8823,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":["Equity","Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-06T00:50:59Z"},{"event":"close","at":"2026-09-07T02:51:10Z"},{"event":"reopen","at":"2026-10-25T05:49:15Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.454,"p_room":0.36,"age_days":57,"expected_fill_days":30,"reasons":["conf:4","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/state-street-alpha-operations-external-manager-support-associate-2","json_url":"https://alion.io/job/state-street-alpha-operations-external-manager-support-associate-2.json","meta":{"generated_at":"2026-10-27T23:05:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14959,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1806},"rest":"https://alion.io/mcp/rest/get_company?id=1806"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstate-street-alpha-operations-external-manager-support-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstate-street-alpha-operations-external-manager-support-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstate-street-alpha-operations-external-manager-support-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/state-street-alpha-operations-external-manager-support-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstate-street-alpha-operations-external-manager-support-associate-2"}]}