{"id":1417063,"url":"https://alion.io/job/state-street-core-operations-senior-manager","title":"Core Operations - Senior Manager","company":{"id":1806,"name":"State Street","domain":"statestreet.com","url":"https://alion.io/company/state-street","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":340,"ghost_share":0.015,"stale_share":0.247,"repost_share":0.047,"time_to_fill_p50_days":21,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T21:11:42Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-19T13:18:59Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About the role\nWe are hiring an Officer to support the end-to-end business analysis, deployment and operational transition of the Direct Custody model for Italy, France, Belgium, the Netherlands & Germany and other T2S markets. The role will support the translation of complex client, market and infrastructure requirements into clear business requirements, process documentation, test scenarios and implementation deliverables across securities settlement, cash and FX support, corporate actions, income, reconciliation and client/account setup.\nThe successful candidate will operate as a business analyst within the Direct Custody Business Design & Deployment team, supporting senior workstream leads and partnering with Product, Operations, Technology, Vendors, Market Infrastructures and Control Functions. Following implementation, the role may support subsequent market launches or transition into the relevant BAU Direct Custody operations.\nWhy this role is important to us\nState Street is progressing a strategic transformation from sub-custodian arrangements to direct market participation across key markets. Project requires a coordinated operating model across T2S direct markets, non-direct and sub-custodian routes, multiple client archetypes, account structures and market-specific exception mechanisms.\nThis role is critical to:\nSupporting controlled direct-market implementation through accurate business analysis, requirements documentation, testing and operational-readiness execution.\nSupporting a scalable and integrated service model across settlement and market-facing activities, while aligning upstream processing with the existing operating model.\nDocumenting client and market-specific complexity by distinguishing standard custody processing from exceptions requiring operating-model, technology and control closure.\nBuilding sustainable internal capability through documented processes, training, knowledge transfer and reusable implementation artefacts.\nKey responsibilities (Direct Custody aligned)\nMarket, Client and Account-Structure Analysis\nAnalyse market rules, clients, transaction volumes, operating locations and service requirements across Italy, France, Belgium, the Netherlands, Germany and associated non-direct routes.\nGather and analyse requirements for the different client archetypes and local market participants.\nDocument operational requirements for Cash & Securities Account structures.\nReview existing roles and responsibilities and identify functional, process, control and ownership deltas against the target Direct Custody model.\nTarget Operating Model and End-to-End Process Design\nSupport the design and documentation of target-state processes aligned to State Street capabilities and the Direct Custody Target Operating Model across settlement, cash and liquidity, corporate actions, income, reconciliation and client servicing.\nPrepare process flows for T2S direct markets, including Euronext Securities Milan, Clearstream Banking Frankfurt and ESES markets, and document interfaces with non-direct or sub-custodian routes.\nSupport definition of operating models for traditional OTC activity, ONEX flows, and applicable settlement or netting types.\nIdentify process dependencies, hand-offs, exception ownership, service-level requirements and escalation paths across internal and external parties.\nMarket-Specific Mechanisms and Exception Design\nGather and document requirements, operating controls and design considerations for market specifics such as auto-collateralisation, auto-borrowing, French registration and deregistration and corresponding market notifications.\nGather and document requirements, operating controls and design considerations for client specifics such as pool creation and specialised Hold & Release processing, including control points, eligibility logic and operational ownership.\nSupport portfolio-transfer analysis and documentation of market-specific position reflection or rebuild requirements.\nBusiness Requirements, Technology and Vendor Engagement\nPrepare and maintain business requirements, user stories, process maps, functional clarifications and traceability across business, technology and vendor deliverables.\nAnalyse vendor and application capabilities, document functional and integration gaps, and support definition of remediation or target-state solutions.\nPartner with Technology and vendors to document interface requirements, data mapping, messaging, workflow and exception-management capabilities.\nReview vendor Functional Solution Documents, record comments and gaps, and support senior business approval of the proposed design.\nMaintain scope, dependency, decision, action and issue logs, with clear impact assessment and timely escalation to workstream leads.\nTesting, Operational Readiness and Implementation\nDevelop detailed test scenarios and test cases covering standard processing, client/market variants, exceptions, controls and end-to-end integration.\nExecute or coordinate system integration testing, market testing and user acceptance testing, including defect logging, remediation validation, retesting and regression testing.\nMaintain business-readiness assessments across operating procedures, staffing, access, static data, connectivity, controls, reporting and contingency arrangements.\nPrepare evidence and status reporting to support go-live and client-conversion decisions, risk assessment and stakeholder sign-off.\nSupport implementation, stabilisation and structured handover into the Direct Custody BAU organisation.\nRisk, Controls, Compliance and Operational Resilience\nDocument risk, compliance and governance requirements within the target operating model and solution deliverables.\nSupport operational resilience and business-continuity readiness, including critical process documentation, recovery requirements and BCP knowledge transfer.\nAssist with business-function, control and organisational-framework setup, risk assessments and evidence requirements.\nCoordinate access, security and identity-governance requirements, including role mapping, approvals and segregation-of-duties evidence.\nTrack regulatory, market-infrastructure and connectivity requirements through to closure before implementation.\nProcedures, Training and Knowledge Transfer\nReview existing procedures and Business Process Maps to determine applicability and gaps for new Direct Custody functions.\nDraft and maintain market- and application-specific SOPs, control procedures, operating guides and process documentation aligned to the Target Operating Model.\nPrepare and support delivery of training on market structures, applications, operating processes, exceptions and controls for implementation, BAU and BCP teams.\nSupport structured handover, cross-training and maintenance of reusable artefacts for future Direct Custody market launches.\nStakeholder Coordination and Delivery Support\nCoordinate assigned activities and provide analytical, documentation and subject-matter support to senior workstream leads and project resources.\nPartner across Product, Operations, Technology, vendors, Market Agents, Risk, Compliance, Client Service and other internal stakeholders.\nPrepare workshop materials, capture requirements, decisions and actions, and communicate operational matters clearly to stakeholders.\nEscalate business-design and readiness issues promptly, ensuring risks, dependencies and decisions are transparent and tracked to resolution.\nPromote standardisation, automation, operational resilience and continuous improvement across the regional and global Direct Custody operating model.\nOperational analytics and reporting\nBuild and maintain implementation dashboards covering requirements, design decisions, gaps, testing, defects, controls, training and operational-readiness milestones.\nMaintain implementation dashboards covering requirements, design decisions, gaps, testing, defects, controls, training and operational-readiness milestones.\nProduce concise workstream reporting on progress, risks, dependencies, decisions, remediation actions and readiness status.\nSupport capacity, footprint and workforce planning for phased market delivery and transition into BAU operations.\nUse defect, exception and post-implementation metrics to support root-cause analysis and identify opportunities for control enhancement, process standardisation and automation.\nQualifications and experience\nBachelor’s degree in finance, Accounting, Business, Technology or a related discipline; a Master's degree, MBA or relevant professional qualification is advantageous.\nTypically, 6-9 years of experience in securities services, custody, post-trade operations, business analysis, testing or transformation delivery.\nGood knowledge of securities settlement and familiarity with cash and liquidity, reconciliation, corporate actions and income processes within a global custody or direct custody environment.\nPractical understanding of T2S, European CSD/ICSD models, Dedicated Cash Accounts, settlement messaging, market cut-offs and exception management.\nExperience producing business requirements, user stories, process maps, test scenarios, test evidence, SOPs, training materials and project reporting.\nExperience supporting vendor engagement, application assessment, testing, implementation readiness, risk and control activities, and operational handover.\nStrong analytical, communication, documentation and stakeholder-coordination skills, with the ability to convert complex market requirements into clear and implementable deliverables.\nWorking knowledge of SWIFT settlement and cash messaging and ISO 20022 is preferred\nAbout State Street\nAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.\nWe are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.\nAs an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.\nDiscover more information on jobs at StateStreet.com/careers\nRead our CEO Statement","description_format":"text","description_chars":10838,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-28T21:11:42Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.749,"p_room":0.75,"age_days":20,"expected_fill_days":21,"reasons":["conf:2","velocity","win:late","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/state-street-core-operations-senior-manager","json_url":"https://alion.io/job/state-street-core-operations-senior-manager.json","meta":{"generated_at":"2026-10-19T16:38:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12630,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1806},"rest":"https://alion.io/mcp/rest/get_company?id=1806"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstate-street-core-operations-senior-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstate-street-core-operations-senior-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstate-street-core-operations-senior-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/state-street-core-operations-senior-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstate-street-core-operations-senior-manager"}]}