{"id":3986379,"url":"https://alion.io/job/state-street-resiliency-program-manager-vp","title":"Resiliency Program Manager, VP","company":{"id":1806,"name":"State Street","domain":"statestreet.com","url":"https://alion.io/company/state-street","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":271,"ghost_share":0.037,"stale_share":0.369,"repost_share":0.122,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":181250,"currency":"USD","period":"year","gross":null,"usd_annual":181250},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-11-09T21:46:36Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T09:21:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who we are looking for\nThe Enterprise Resiliency Office (ERO) is seeking an experienced Program Manager to lead the establishment and ongoing execution of State Street's dependency mapping capabilities and governance. This role will direct a broad, cross-functional body of work designed to strengthen the accuracy, completeness, consistency, and effective use of dependency data supporting operational resilience, business continuity, recovery and resolution planning, risk management and other enterprise programs.\nThe successful candidate will serve as the central point of accountability for dependency mapping, establishing the governance framework and roadmap while driving improvements across dependency mapping processes, data, tooling, controls and usage. This position calls for a strategic leader with deep expertise in program management, data governance, process redesign and stakeholder engagement, with a demonstrated ability to drive change and build alignment across a complex organization.\nWhy this role is important to us\nDependency mapping provides the connective data needed to understand how business services and functions rely on applications, third parties, employees, locations and other resources. As the range of dependency types and internal use cases expands, effective governance is critical to ensuring the quality, consistency and usability of this data for impact assessments, resilience and continuity planning, risk assessments and regulatory reporting. With increasing regulatory scrutiny and enterprise reliance on dependency data, this role will provide the leadership and accountability needed to advance dependency mapping capabilities across the firm.\nWhat you will be responsible for\nProgram Leadership & Governance\nLead the implementation and maturation of a centralized dependency mapping governance operating model, serving as the lead and central point of coordination across stakeholders and teams involved \nEstablish clear ownership and accountability for each component of the operating model \nDrive disciplined program execution by managing the roadmap, monitoring progress, risks and interdependencies, and ensuring alignment across initiatives and contributing teams \nPrepare and present program updates, recommendations and decision materials to senior leadership and governance forums \nData, Process & Control Effectiveness\nOversee the accuracy and completeness of dependency data; define data quality standards and lead prioritized remediation efforts with accountable data owners and business stakeholders \nAssess the effectiveness of dependency mapping processes and workflows, lead redesigns to improve consistency, usability, control effectiveness and scalability, and maintain supporting guidance and training materials \nEnsure controls over dependency mapping data, processes and tooling are appropriately designed, documented and operating effectively; oversee exception management, issue remediation and management reporting \nPartner with platform owners and technology teams to ensure supporting applications, workflows and reporting remain fit for purpose; define business requirements, prioritize enhancements and coordinate their testing and implementation \nLead the expansion of dependency mapping to additional resource types, such as critical data, end-user computing tools and AI agents \nIdentify and advance opportunities to apply automation and AI to improve efficiency and data quality \nStakeholder Engagement & Data Usage\nGovern the distribution and use of dependency data; engage existing data users to confirm the data meets their needs and coordinate with new users to identify use cases and integrate the data into their programs and processes \nAlign dependency mapping with related enterprise capabilities and frameworks, including business service criticality assessments, business impact analysis, application tiering, third-party risk assessments and regulatory reporting \nFacilitate collaboration across stakeholders and teams involved in dependency mapping \nCoordinate responses to regulatory examinations, internal audits and risk reviews \nPreferred Skills and Experience:\nA proven track record of leading complex, cross-functional programs, removing obstacles and driving initiatives through successful execution \nDemonstrated experience implementing new operating models, including redesigning processes, defining governance requirements, and driving sustained adoption across large organizations \nAbility to work effectively across business, resiliency, risk, data and technology teams and to influence and build consensus without direct authority \nExperience in data governance and data quality management, including the design of controls and exception management processes \nAdvanced analytical and problem-solving skills, with the ability to turn complex data into clear insights and recommendations \nExceptional communication, presentation and stakeholder management skills, with the ability to engage effectively across all organizational levels, including senior executives and regulators \nExperience developing business requirements and partnering with technology teams through solution design, testing, deployment and adoption. \nKnowledge of operational resilience, business continuity, technology resilience and third-party risk management \nA strategic mindset and demonstrated drive to improve processes and business outcomes \nExperience with governance, risk and compliance (GRC) platforms (e.g., Archer) is a plus \nEducation and Qualifications:\nBachelor’s degree or equivalent experience required; an advanced degree is a plus \n10+ years of relevant experience in program management, transformation, operational resilience, data governance, or risk management at a financial services organization \nProficiency in Microsoft Excel and PowerPoint and experience with data analytics and data visualization tools \nWork Requirement\nAbility to work in person 4 days onsite from State Street's Boston, Quincy or Burlington offices \nSalary Range:\n$110,000 - $181,250 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.\nEmployees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.\nFor a full overview, visit https://hrportal.ehr.com/statestreet/Home.\nAbout State Street\nAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.\nWe are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.\nAs an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.\nDiscover more information on jobs at StateStreet.com/careers\nRead our CEO Statement\nJob Application Disclosure:\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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