{"id":3969536,"url":"https://alion.io/job/state-street-systems-analyst-saas-operations-onboarding","title":"Systems Analyst, SaaS Operations Onboarding","company":{"id":1806,"name":"State Street","domain":"statestreet.com","url":"https://alion.io/company/state-street","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":268,"ghost_share":0.045,"stale_share":0.362,"repost_share":0.127,"time_to_fill_p50_days":31,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"gRPC","optional":false},{"name":"IBM MQ","optional":false},{"name":"IMS","optional":false},{"name":"LDAP","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-11-09T15:35:44Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T07:02:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Role summary : The Onboarding Analyst implements and transitions Charles River IMS environments for new SaaS clients. The role combines technical delivery, client coordination, production readiness, issue resolution and operational handover across DEV, UAT and PROD environments.\nPurpose and scope\nWorking within the CRD SaaS Onboarding team, the analyst owns assigned onboarding activities from environment setup through go-live and transition to operations. The role works closely with Professional Services, clients, Infrastructure, NetOps, Database, SaaS Operations, Engineering and third-party vendors. It requires hands-on technical capability, clear stakeholder communication, disciplined governance and sound judgement when escalating delivery or production risks.\nKey responsibilities:\nPlan and execute onboarding activities for new clients and new environments, maintaining clear ownership, dependencies, risks and target dates.\nCoordinate environment readiness across DEV, UAT and PROD, including infrastructure, application configuration, access, monitoring, capacity and production-readiness checks.\nWork with client and internal network teams to establish and validate connectivity, firewall rules, peering, endpoints, certificates and third-party integrations.\nSet up and validate interfaces and messaging components such as FIX, IBM MQ, Kafka, file transfer and vendor connectivity, including Bloomberg, Omgeo and Cassini where applicable.\nInstall and configure Charles River IMS components; deploy patches, hotfixes, plug-ins and add-ons through approved CI/CD and Azure DevOps pipelines.\nDesign, build and validate complex BOD/EOD batch schedules and operational jobs; support Tidal or equivalent enterprise job-scheduling technologies.\nPerform troubleshooting across applications, Windows/Linux services, databases, APIs, authentication, networks and integration flows; coordinate resolution with the correct resolver teams.\nPrepare and execute Disaster Recovery tests, document outcomes and close identified gaps before production acceptance.\nSupport UAT, implementation weekends and go-live activities, including occasional out-of-hours coverage and disciplined handover to support teams.\nMaintain accurate documentation, knowledge articles, runbooks, configuration records, open-issue lists and decision logs; identify and implement process improvements.\nManage client and service-partner communications, monitor satisfaction, and escalate material risks or blockers to senior management using sound judgement.\nRequired competencies and experience\n1-5 years of experience supporting or implementing mission-critical production software, preferably within financial services, investment management or a SaaS environment. Open to recent graduates and early- career professionals.\nWorking knowledge of relational databases and SQL, including data investigation, basic performance diagnosis and safe execution of operational queries.\n Experience with scripting or automation using PowerShell, Python, Windows Batch or a comparable language.\nPractical understanding of Microsoft Azure or AWS infrastructure, networking, security, compute, storage, monitoring and high-availability concepts.\n Experience with enterprise job scheduling, software installation, configuration management, release deployment and incident/problem resolution.\nStrong written and verbal communication, with the ability to translate technical issues into clear actions, risks and decisions for clients and internal stakeholders.\nAbility to manage multiple workstreams, follow controlled processes and produce reliable documentation in a high-growth, time-sensitive environment.\nBachelor’s degree in Computer Science, Information Technology, Engineering, Finance or a related discipline, or equivalent relevant experience.\nPreferred knowledge\nApplications and domain: Charles River IMS; trade order management; middle-office, back-office or other financial applications; investment-management workflows.\nPlatforms and operations: Windows/Linux servers; Azure DevOps; CI/CD; monitoring; databases; clusters/high availability; DR/BCP; production support.\nIntegration and connectivity: FIX; APIs; gRPC; IBM MQ; Kafka; SFTP/file transfer; LDAP/SSO; certificates; vendor and client network connectivity.\nDelivery behaviours: Client focus; ownership; structured troubleshooting; accurate status reporting; risk escalation; collaboration; continuous improvement.\nSuccess measures\nEnvironments and integrations are delivered to agreed scope and readiness dates with no avoidable production defects.\nRisks, dependencies and issues are visible, owned and escalated early, with accurate stakeholder reporting.\nBatch, interface, DR, monitoring and operational handover evidence is complete before go-live approval.\nKnowledge articles and runbooks are reusable, current and sufficient for SaaS Operations/GOC support.\nClients and internal partners experience clear ownership, timely communication and effective resolution during onboarding.\nWorking arrangements\nThis is a client-facing role that may require participation in implementation windows, go-lives, Disaster Recovery exercises and critical issue resolution outside normal business hours. The analyst is expected to comply with CRD change, access, security, documentation and production-governance controls.\nEmployees are expected to work from the office 4 days a week.\nAbout State Street\nWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.\nWork, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.\nInclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.\nState Street is an equal opportunity and affirmative action employer.\nDiscover more at StateStreet.com/careers\nAbout State Street\nAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.\nWe are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.\nAs an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.\nDiscover more information on jobs at StateStreet.com/careers\nRead our CEO Statement","description_format":"text","description_chars":8415,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-11-09T15:35:44Z"}],"visa":[{"country":"IE","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Irish employment permits in 12 months: 9","filings_12m":9,"filings_prev_12m":23,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Employment permits","cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["Department of Enterprise, Trade and Employment: employment permits issued to companies"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":31,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/state-street-systems-analyst-saas-operations-onboarding","json_url":"https://alion.io/job/state-street-systems-analyst-saas-operations-onboarding.json","meta":{"generated_at":"2026-11-12T13:29:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28111,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1806},"rest":"https://alion.io/mcp/rest/get_company?id=1806"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstate-street-systems-analyst-saas-operations-onboarding"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstate-street-systems-analyst-saas-operations-onboarding"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstate-street-systems-analyst-saas-operations-onboarding"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/state-street-systems-analyst-saas-operations-onboarding\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstate-street-systems-analyst-saas-operations-onboarding"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3969536}},{"tool":"search_jobs","arguments":{"company":"statestreet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3969536},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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