Technical Delivery Manager, Charles River Development, Assistant Vice President

Who we are:

Charles River Development (CRD) is the FinTech division of State Street. Together with State Street’s Middle and Back-office services, Charles River’s cloud-based Front Office technology forms the foundation of the State Street Alpha® Platform, the first front-to-back solution in the industry.

Our vision is to be the world’s leading investment platform, shaping the future of the industry and driving new levels of technology-led innovation, resiliency, efficiency and growth for investors and the people they serve.

Summary:

We are looking for a highly motivated, mid-level experienced, and hands-on Technical Delivery Manager to lead delivery for one of the departments within the State Street Charles River Development (CRD)/ Alpha Platform Engineering organization. This is a strategic role that will report into the Head of Engineering Delivery within the CRD/ Alpha CTO Organization.

The ideal candidate is a facilitator able to support establishment of the engineering delivery execution model, support large book of work ($50MM +) that includes planning, execution, and control adherence. The candidate will also support the department leader by providing oversight of the headcount, statements of work, and will collaborate with Finance to ensure the spending aligns with the budget. They support enablement of the strategic vision for implementing programs and change management best practices that are fit-for-purpose of the company, ability to identify talent and process gaps, align execution with the agile values and principles, and prior experience of successfully running programs in a global cross-functional fast-paced environment.

The goal is to ensure that all programs deliver the desirable outcome to our organization, capacity is allocated to top priority efforts, and that any barriers to optimal team execution are identified and addressed.

Responsibilities

• Book of Work Management: support strategic planning, book of work structure definition and governance. Contribute to the applicable executive business review forums.
• Engineering Delivery: support initiatives and programs in the Engineering Delivery organization, ensure adherence to the SDLC standards and best project management and Agile practices. The Book of Work may include client implementations, product development, audit response, and tech debt remediation efforts. Ensure all programs have clear Objectives/Key Results and measurable KPIs to assess progress. Collaborate with Engineering leadership and Product owners to define program requirements, set priorities, and establish scope to efficiently deliver on shared goals. Create plans and roadmaps, identify and escalate risk to the portfolio. Implement appropriate org. change management practices.
• Agile Execution: Support the organization by implementing best practices for scrum team structure and execution. Leverage standard Agile metrics to identify areas of risk, under/over utilization, determine training needs, perform assessments. Delivers Agile education as needed
• Capacity Management: manage a complete view of headcount and expenses; drives efforts to optimize resource planning and capacity vs. demand transparency across global teams.
• Key Performance Metrics (KPIs): measure the progress vs. established targets, identify key areas of risk, drive transparency and accountability, and improvements
• Vendor Management: administer key vendor contracts

Requirements and skills

• 5+ years of experience successfully implementing and leading engineering delivery or a large global organization
• Prior experience of supporting portfolios >$20MM inclusive of managing resources, book of work governance, strategy definition, and planning
• Proven experience of working with multiple stakeholders, negotiating and influencing decision-making in a matrixed organization
• Thorough understanding of project/program management techniques and methods
• Practical knowledge of Agile and Scaled Agile methodology
• Excellent knowledge of MS Office working knowledge of program/project management software (MS Project, MS Excel and Jira etc.) is a required
• Ability to learn and absorb technical information
• Outstanding facilitation and organizational skills
• Excellent nuanced communication skills
• Excellent problem-solving ability
• BSc/BA diploma in management, engineering or a relevant field; MSc/MA is a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Company: Charles River Development

Discover more at www.StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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