{"id":4342460,"url":"https://alion.io/job/stateaffairs-enterprise-account-manager","title":"Enterprise Account Manager","company":{"id":98229,"name":"Stateaffairs","domain":"stateaffairs.com","url":"https://alion.io/company/stateaffairs","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":286,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-15T17:48:07Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T19:36:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"State Affairs is the nation’s leading news and policy intelligence platform focused on state governments. We combine nonpartisan coverage of Statehouses across the country alongside state government data and AI-native tools into a singular platform. \nWe inform and empower decision makers, policy professionals and citizens through our award-winning journalism and data - delivering profound insights to help our customers decode and act on state politics and policy. We’re building a category-defining business that will reshape America as we strengthen visibility into what’s happening and why at the state level.\nWe are hiring an Enterprise Account Manager to join our team in Washington, DC. \nThis role owns the moments that make enterprise customers successful: onboarding, training, adoption, and account health. You will take new customers from signature to value in their first 45 days, make every user on the platform an engaged user, and own the retention and growth of a book of enterprise accounts, partnering closely with our Enterprise Account Directors and product teams.\nAs an Enterprise Account Manager you will:\nOwn onboarding for new enterprise accounts end to end: kickoff, configuration, and training delivered within the first 45 days.\nLead product trainings at scale, from 1:1 power-user sessions to team trainings, webinars, and new-feature rollouts across the enterprise customer base.\nOwn adoption and account health across a book: drive daily platform usage, monitor health signals, and re-engage and train dormant users.\nOwn renewals and pricing uplift for a portfolio of enterprise accounts, opening conversations early and retaining revenue through every renewal window.\nDrive revenue expansion within assigned accounts, including seats, product, and services add-ons.\nDeliver thoughtful, compelling Enterprise Business Reviews to senior stakeholders. \nBe the voice of the customer to Product and Engineering: triage issues, pressure-test new features, and turn customer feedback into product improvements.\nBuild the training materials, user guides, and playbooks (leveraging AI tools) that scale the onboarding and adoption motions.\nEssential Qualifications for this position include:\n5+ years of professional work experience in customer success or account management for a B2B software or AI product, with ownership of retention or growth outcomes.\nDemonstrated excellence running customer onboarding and leading engaging product trainings. \nAbility to follow through with urgency and exceptional attention to detail.\nAbility to manage a high volume of accounts and deadlines in parallel without dropping threads.\nExcellent communication skills, written and verbal, with customers at every level.\nExperience using AI tools to work faster and go deeper.\nAbility to travel as needed, including client visits and industry conferences.\nPreferred Qualifications for this position include:\nPrior professional work experience with clients in public policy, government affairs, or a regulated sector.\nPrior professional work experience in a startup or high-growth technology company.\nPrior professional work experience carrying a renewal book or an expansion quota.\nThis is an in office work opportunity and our teams operate from the Washington, DC office located at L and 15th St. NW five days per week. State Affairs offers a competitive salary and a comprehensive benefits package to employees.\nThe annual compensation range for this role as it is posted is $150,000 to $160,000 (on target earnings) for candidates working from the State Affairs office in Washington, DC. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Benefits listed in this posting may vary depending on the nature of your employment with State Affairs.\nCandidates must be authorized to work in the United States without the need for current or future company sponsorship.\nState Affairs is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. State Affairs does not discriminate against applicants on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, veteran status, disability, or any other protected characteristic in accordance with federal, state, and local law.\nState Affairs is committed to providing reasonable accommodations for qualified individuals with disabilities as they go through our job application and interview process. If you need assistance or an accommodation due to a disability, you may contact us at \nBy submitting your application, you affirm the content contained therein is true and accurate in all respects. Please note that prior to employment, State Affairs will obtain background checks for employment purposes that may include, where permitted by law, the following: identify verification, prior employment verification, personal and professional references, educational verification, and criminal history. For certain roles, further background checks covering additional information and activities may be initiated.\n\"By clicking \"Submit Application\" you are consenting to the use and retention of the information you have provided as set forth in the State Affairs Privacy Policy.","description_format":"text","description_chars":5424,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["News Agencies","Digital Media"],"lifecycle":[{"event":"open","at":"2026-11-15T19:36:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":286,"reasons":["conf:1","win:early"],"computed_at":"2026-11-15T21:01:06Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/stateaffairs-enterprise-account-manager","json_url":"https://alion.io/job/stateaffairs-enterprise-account-manager.json","meta":{"generated_at":"2026-11-15T21:01:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15833,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":98229},"rest":"https://alion.io/mcp/rest/get_company?id=98229"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstateaffairs-enterprise-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstateaffairs-enterprise-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstateaffairs-enterprise-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stateaffairs-enterprise-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstateaffairs-enterprise-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4342460}},{"tool":"search_jobs","arguments":{"company":"stateaffairs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4342460},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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