{"id":3140001,"url":"https://alion.io/job/statista-client-success-manager-public-sector-mfx","title":"Client Success Manager - Public Sector (m/f/x)","company":{"id":4881,"name":"Statista","domain":"statista.com","url":"https://alion.io/company/statista","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-10-23T07:17:33Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-05T22:25:31Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.\nFounded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.\nWe value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters - keep writing it as part of our team.\nAre you ready to join us?\nYour role\nAs part of the Client Success team, you will manage your own portfolio of academic and public-sector clients across EMEA together with a Sales Manager. \nIn times of change, reliable data becomes increasingly important. You will help clients navigate these changes as a strategic advisor, demonstrating the value Statista brings to teaching, learning, and research. You will find creative ways to engage universities and public-sector organizations, understand their evolving needs, and help them get lasting value from our products. \nYou identify opportunities to grow existing accounts and keep a clear focus on your portfolio’s revenue targets. Together with the Sales Manager, you develop strategies that strengthen client relationships and support long-term growth.\nYour profile\nYou have a university degree either in the public sector, research or business, no matter if it's a bachelor or master.\n\nYou have more than 3 years of experience in B2B client relationship management, ideally in the education and/or public sector.\n\nExcellent English skills are a priority, knowledge of French or Italian is a plus.\n\nYou are confident in public speaking and delivering engaging workshops, trainings and presentations.\n\nYou have a hands-on mindset and the ability to work independently, proactively, and take ownership.\n\nYou bring strong team spirit and enthusiasm for working in an international environment.\n\nYou've developed an affinity for AI and workflow optimisation through new tools.\n\nYou have strong MS Office skills; experience with Salesforce is a plus.\n\nWhat we offer\nIn addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:\nWork from abroad up to 30 calendar days a year\n\nHybrid work and flex-time\n\nInternational team and social events\n\nSubsidized urban mobility and access to fitness and wellness options\n\nFree access to Langdock and all its amazing functionalities\n\nCareer & training opportunities\n\nAttractive locations and modern offices\n\nMental health support with OpenUp\n\nSome of the benefits listed here apply only to the German entity and to Junior-level roles or above.","description_format":"text","description_chars":3068,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"German","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Artificial Intelligence","Data Providers & Datasets","Statistics & Open Data Portals"],"lifecycle":[{"event":"open","at":"2026-10-23T07:48:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":12,"expected_fill_days":59,"reasons":["conf:3","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/statista-client-success-manager-public-sector-mfx","json_url":"https://alion.io/job/statista-client-success-manager-public-sector-mfx.json","meta":{"generated_at":"2026-11-06T00:05:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4881},"rest":"https://alion.io/mcp/rest/get_company?id=4881"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstatista-client-success-manager-public-sector-mfx"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstatista-client-success-manager-public-sector-mfx"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstatista-client-success-manager-public-sector-mfx"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/statista-client-success-manager-public-sector-mfx\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstatista-client-success-manager-public-sector-mfx"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3140001}},{"tool":"search_jobs","arguments":{"company":"statista.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3140001},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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