Admin Controller

EMPLOYMENT TYPE : Permanent

SECTOR : Administration

BASIC SALARY : R18 000 - R20 000

START DATE : A.S.A.P

REQUIREMENTS:

• Matric certificate (Grade 12) is essential.
• A relevant diploma in Accounting and/or Business Administration is required.
• 3-7 years of experience in a similar role.
• Excellent communication skills.
• Experience in medical aid scheme billing will be an advantage.
• Proven working knowledge of Microsoft Office, including Excel, Outlook, and Word.
• Ability to prioritize tasks and manage multiple responsibilities with minimal supervision.
• Professional demeanor at all times, with a strong commitment to confidentiality.

DUTIES:

Customer and Medical Aid Billing Administration:

• Process daily medical aid claims for services rendered.
• Prepare and process quotations and invoices for private clients and medical aid schemes.
• Follow up on outstanding account queries and statements.
• Update customer receipts daily.
• Administer rental contracts.
• Maintain accurate electronic and manual filing systems in accordance with company procedures.

Daily Operations:

• Ensure operational efficiency through effective communication and coordination with management, agents, customers, and suppliers.
• Apply strong problem-solving skills to everyday challenges within a service-driven environment.
• Prioritize excellent customer service while maintaining sound commercial awareness.
• Support efficient service delivery through a practical, solutions-focused approach.
• Compile reports, schedules, and operational summaries.

Equipment Management:

• Track the daily movement of equipment.
• Liaise regularly with installers to ensure equipment is properly maintained.
• Monitor and manage equipment availability at various installer locations.
• Take responsibility for conducting six-monthly stock takes.

Office and General Administration:

• Answer and direct telephone calls professionally.
• Manage incoming emails and ensure timely communication.
• Perform general office administration duties as required.

IT and Communication:

• Ensure all company mobile phones remain operational and connected daily.

Compliance and Professional Standards:

• Adhere to company policies, procedures, and service standards.
• Handle all customer information with strict confidentiality.
• Maintain a professional, compassionate, and respectful approach when interacting with patients, families, and healthcare providers.

• Monday to Friday: 08:00 - 17:00

Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.