{"id":3193345,"url":"https://alion.io/job/steer-account-executive-upsell-2","title":"Account Executive, Upsell","company":{"id":8023,"name":"Steer","domain":"steerworld.com","url":"https://alion.io/company/steer","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":60000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T02:22:21Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-30T07:36:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \nAbout the Role\nAs an Account Executive on our customer expansion team, you’ll help existing Steer customers get more value from our platform. This is a full-cycle sales role: you’ll identify opportunities in your book of customers, make outbound calls, learn how each shop operates, demonstrate the right solution, handle objections, and close upgrades to Steer CRM or our phones product.\nYou’ll work with repair shop owners and managers who already know Steer, but you’ll need to earn each conversation and make a clear case for why an additional product fits their business. We’re looking for someone who enjoys prospecting, takes ownership of their pipeline, and can build trust with small business owners.\nThe role is remote.\nCompensation: $60,000 base salary; $120,000 on-target earnings (OTE), including commission.\nWhat You’ll Do\nProactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades.\nManage the entire sales cycle, from first outreach through discovery, demo, proposal, negotiation, and close.\nLearn each shop’s goals and current workflow, then explain how the right Steer product could help.\nBuild and maintain a healthy pipeline through consistent outreach and thoughtful follow-up.\nKeep customer conversations, opportunities, and forecasts accurate in the CRM.\nPartner with customer-facing teams to understand account history and support a smooth transition after the sale.\nMeet or exceed revenue and activity goals while providing a good experience for customers.\nWhat You Bring\nRequired\nExperience owning and closing sales opportunities, ideally in a full-cycle or expansion sales role.\nConfidence making outbound calls and creating opportunities rather than relying only on inbound leads.\nStrong discovery, presentation, objection-handling, and closing skills.\nThe ability to explain software in practical terms to busy small business owners.\nOrganized pipeline management and consistent follow-through.\nA coachable, self-directed approach and comfort working toward a quota.\nNice to Have\nExperience selling SaaS, CRM, communications, or phone products.\nExperience growing revenue within an existing customer base.\nFamiliarity with automotive repair shops or other service businesses.\nInterview Process\nInitial screen - 30 minutes with Lead Recruiter\nExecutive Interview - 30 minutes with Head of Sales\nHiring Manager Interview - 45 minutes with Sr. Sales Manager\nProblem Solving Interview - 60 minutes with Director of People\nReference checks\nBenefits\n100% remote\n100% employer-paid medical insurance\nFlexible PTO with a 15-day minimum\nGenerous parental leave\nFSA and HSA\nEmployee Assistance Program\n401(k)\nLearning stipend\nWork-from-home equipment\nOpportunities for career growth and development\nWhy Join Steer?\n\n At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \n\nWe value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","description_format":"text","description_chars":4810,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Plastics & Polymers","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-24T03:17:52Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.795,"p_room":0.945,"age_days":6,"expected_fill_days":17,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/steer-account-executive-upsell-2","json_url":"https://alion.io/job/steer-account-executive-upsell-2.json","meta":{"generated_at":"2026-10-30T08:35:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12271,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8023},"rest":"https://alion.io/mcp/rest/get_company?id=8023"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsteer-account-executive-upsell-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsteer-account-executive-upsell-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsteer-account-executive-upsell-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/steer-account-executive-upsell-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsteer-account-executive-upsell-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3193345}},{"tool":"search_jobs","arguments":{"company":"steerworld.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3193345},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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